LOW.MS Omdömen 

193
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've tried others, and always return here. Great price, lots of upgrade options, excellent customer service, and most importantly, their servers run FAST. I've ran numerous types of servers through th... Se mer

Betygsatt 5 av 5 stjärnor

I admin several servers hosted by LOW.MS and can without doubts give this provider the very best recommendations. They assist us on short notice regardless day/night/weekend and also with issues n... Se mer

Betygsatt 5 av 5 stjärnor

Amazing support - They get to you sooner than any other Game hosts/Dedicated server Host, They will work with what your wanting what you're needing, even if they are out they will continue to look for... Se mer

Betygsatt 5 av 5 stjärnor

I've been using the service for about two weeks for Conan Exiles, and the difference between my last provider and this one has been night and day. Latency is low, no lag what-so-ever, and support thus... Se mer

Företagsinformation


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

193 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(193)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Meh.

Made error when they billed me after I had "requested" cancelation. Inconvenience, accidentally billed me £35.

13 juli 2019
Omdöme utan inbjudan
Logotyp för LOW.MS

Svar från LOW.MS

Hi Matthew

We are also sorry that your service was not properly cancelled. This was caused by an issue with how the new game, Barotrauma, was set up in our control panel, the cancellation process failed and your service was still active. We have since resolved this issue and it won't repeat for any other customers.

For the inconvenience caused we are happy to provide you with some credit on your account. This is detailed in the ticket.

Kind regards
Jonathan L.

Betygsatt 5 av 5 stjärnor

There are flaws in low.ms in terms of…

There are flaws in low.ms in terms of keeping servers 100% lagless and without any issues. But as far as their customer service and promise in guaranteeing customers quality support.Their timezones are UK and a lot of customers are not based in UK, so staff responses might be slow and they are currently not a 24/7 staff support company. Their server hardwares sometimes can have flaws in them specifically Dallas Texas locations. But then again, they are happy to give a refund and provide compensation if the problem was at their end and that is why I gave them a 5 stars.

30 juni 2019
Omdöme utan inbjudan
Logotyp för LOW.MS

Svar från LOW.MS

Hi CornChowder,

Thank you very much for the honest review, we really appreciate constructive feedback like this.

I'd like to address a few points:

We are looking at taking on 1-2 US staff members to ensure all hours are covered. This process unfortunately takes a bit of time, but we hope to have new members on board by the end of Summer.

In regards to our Dallas hardware, we are actually performing a massive upgrade to these servers in November and will be migrating to a brand new datacenter with a fantastic network. In the mean time, please still report any performance issues as really you should not be having any issues at the moment.

Kind regards,
Jonathan L.

Betygsatt 5 av 5 stjärnor

5 star provider

First time I have opted to have a game server and low.ms have failed to disappoint in performance. Knowledgable team and great service. Highly recommend!

11 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Options and configuration within server…

Options and configuration within server is limited. I was expecting better UI and configuration options.

Edit : I like the way they responded. Satisfied with the response and changing my rating to show my appreciation :)

Thank you!

11 juni 2019
Omdöme utan inbjudan
Logotyp för LOW.MS

Svar från LOW.MS

Hi Burak

Thank you for the review. Sorry that the service was not worthy of more stars.

We have actually been developing a whole new control panel for the past 18 months, it will have a fantastic looking UI and industry leading features. Keep an eye out on our website!

On that note, our current control panel should still be very configurable for all our games. Feel free to get in touch with more detailed feedback and we can look into adding whatever features you need to the existing control panel.

Kind regards,
Jonathan



Betygsatt 5 av 5 stjärnor

So I recently started hosting a…

So I recently started hosting a Terraria server and I was going to play with my friends and I couldn't figure out how it worked. After a bit I asked support and they got back to me and helped me fix all the problems I was having. Thanks guys you guys are great.

15 mars 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful service

Wonderful service. Excellent server ping fast load in times and close to 0 maintenance needed. Easily updated with added mods so you can play your games however you like. Will definitely be using this service again.

24 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Rising Storm 2 Host

Excellent support staff and you still have direct access to your server. No waiting for another individual to make alterations, but if you are not experienced in modifying the server their people can and will help in a timely manner.
IMO, best host of the 7 or so I have used since 2003. Best of the 3 I have used in RS2.

23 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It works.

Like the title said, it does the job, didn't have any hassle setting up/modifying the server after preferences. Didn't ever require any support so can't really speak about that aspect... Ordering the product (server) and getting access to it was a fast deal.

19 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service, great customer service.

By far the best RUST server experience I've had with friends. Customer service was extremely quick and helpful (my support ticket was not related to an issue with the RUST server) and I would absolutely recommend them to buddies. I found them via a review on reddit and was happy to see that they were as great as the review stated.

I don't typically leave a lot of reviews, but I did this without being offered anything. Cheers!

18 januari 2019
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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