I booked a day out but completely messed up by booking the wrong destination 🥴 Joe Shearman sorted out a refund and was super helpful. I can recommend Lovetovisit 100% And Joe was absolutely amaz... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I booked a day out but completely messed up by booking the wrong destination 🥴 Joe Shearman sorted out a refund and was super helpful. I can recommend Lovetovisit 100% And Joe was absolutely amaz... Se mer
Företaget har svarat
I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Se mer
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Would like to thank your employee Cyle Rees for all his efforts to issue me a refund, and done with professionalism. For a young man who has only been with you a short while I wouldn't have guessed,... Se mer
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Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs... Se mer
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a issue with a event been cancelled last minute on me! Cyle responded quickly to my concern and a full refund was processed appreciate the quick action.
Thanks
Melanie
Booked tickets to a circus that wasn't there. We travelled from another city so was annoyed and kids were disappointed.
I requested money back. Will see if I actually get anything back cause the person I was chatting with promised me refund but didn’t ask any details and when I asked about how is it happening when you don’t have my details never got reply anymore.
Very fishy so probably best to steer away…
UPDATE
We did got the ticket money back but it doesn’t change the fact that you didn’t provide the right address or venue to the event.

Svar från Lovetovisit.com
Booked tickets for a festival that was later posted until next year. Contacted via email to request a month ago and still waiting. Follow up emails are all responded to via chat bot and no one answers the phone. AVOID
Easy to book an event I wanted to attend. Sadly the event was cancelled and Cyle arranged my refund which arrived promptly.
After multiple AI messages I was very pleased to hear from Cyle about a refund for an event that was postponed.
I've now changed my mind about not using them again.
Lisa in Devon.
Dont use i love to visit to book anything, appalling customer service.
Booked and paid for the safari park, only to arrive and it to be cancelled. Safari park offering refunds, however as booked through i love to visit, they cant process and i love to visit dont want to know

Svar från Lovetovisit.com
Booking my ticket was straight forward. Due to rescheduling of event my refund is beeping processed. Communication has been excellent.
Mate me and my mate both tried and we both got an error saying it’s not u it’s us trying to order safari park tickets and now they’ve took the money and no tickets and now gotta wait a week for a refund scamming bastards

Svar från Lovetovisit.com
They came back so quickly with their response was amazing xxx
5 stars to Cyle who was excellent sorting out my refund
Contacted customer service via the contact form due to a cancelled event.
Connected with Cyle who processed my refund within minutes of the request being received. Excellent service!
Cyle Rees from love to visit noticed that my tickets hadn’t been sent to me and contacted me to explain and resolve the issue
An event was cancelled, FamJam Swansea. We were notified and given alternative options; however, I opted for a refund. I emailed and was contacted back within 30 mins of the email, advising of the refund and its process. I am absolutely shocked by the efficiency and how easy it was. The initial booking of the event was easy. I chose lovetovisit as it was cheaper and extremely informative on their site. Highly recommended, no fuss or quibble alternatives offered and not difficult to get a problem sorted.
I stupidly booked the wrong date, quick message and it was all sorted!
Needed to change my ticket date - was made really by the brilliant customer service from Cyle.
First time using the LoveToVisit website, there prices were better than going direct... The five stars definitely go to Cyle, I booked the incorrect time, Cyle quickly ammended my tickets with no charge and communicated very well. 10 out 10, will definietely use again!
Cyle was very helpful getting me a refund for a cancelled event
I had an issue with a booking not being fully fulfilled by the provider, I spoke with Cyle who apologised for the inconvenience and issued a £40 voucher to cover the difference in price from my original booking.
The insurance is a scam. You are not insured for cancellation. Only illness with a doctors note!!! What a rip off. Very poor.

Svar från Lovetovisit.com
I had an issue with my Merlin 5 in 1 pass I purchased for London. Cyle from lovetovisit was vey helpful to me with my issue. He couldn't fix the technical issue, but he resolved it in another way. Thank you so much Cyle, I can actually enjoy my London visit the weekend!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.