Lovetopshoes Omdömen 

Good customer service.

Top Abwicklung der Angelegenheit durch Edith

Probléma megoldva. Koszonom a segitseget

It's seems like a good company, and I had won a pair of shoes. Sadly I did not receive them.

Всё хорошо, благодарю 🙏

Thanks to the team for the collaboration. I hope that the request will be considered.....

Didn't order anything and they charged me money. It's a scam

Had a very good experiece with Emily from customer service. The service was great

They are scammers. They keep changing their names and their domains and phone numbers so you cannot find them. Charging you for memberships you never made and taking money out of your account. Be very careful SCAM.

Update: They are ridiculous, keep on sending me emails to delete my review because it's affecting their platform. Good, it should!!! Scammers.

They still keep on sending me this email exactly:
Hello Katerina ,

"Thank you for taking the time to share your honest feedback with us. We genuinely appreciate it, and we understand that there may have been some confusion regarding how our subscription system works, and we apologize for any misunderstanding this may have caused.

After a thorough review of your account, we found that a subscription was initiated and later canceled. As outlined in our terms of service, our trial period offers limited access and automatically transitions to a full membership if not canceled within the trial window. An email notification was sent at the time of registration to clarify this procedure.

As a gesture of goodwill and in recognition of your concerns, we are prepared to offer you a full credit of your membership fees which we consider as the best resolution at the moment. As part of our policy, we kindly ask that reviews be deleted before issuing credits. This step is essential because, unfortunately, we’ve had many instances where customers did not update their reviews after receiving credits. This can unfairly affect our brand's reputation, even though we have resolved the issue.
In light of the steps we’ve taken to resolve this issue, we kindly ask you to consider removing your public comments or reviews, as they can continue to impact our platform even after the matter has been addressed.

"IMPORTANT: Please note that the deletion of the review serves as vital proof presented to our Payment Department to ensure your credit is processed within 5-7 days depending on your bank's processing speed."
We truly appreciate your understanding and cooperation. Once the review is deleted, we will promptly process your credit, which will be received within 5-7 business days.

If for any reason this does not happen, you are free to re-rate and re-write your review.
We truly appreciate your understanding and cooperation.
You can delete your comments by clicking this link
Or by following following the following steps:
Click the link
Log into trustpilot
Go to my reviews
Select review and delete

If you have any further questions or need additional support, please don’t hesitate to reach out. We truly value your feedback, your understanding, and the opportunity to make things right.

Warm regards,
Caoimhe 🪙
Commitment to Excellence in Every Detail
Quality Assurance Manager"

Thank you for your assistance Ms. Sarra and Escalation Team.

Rápidos en la respuesta y buena solución

Bob contacted us to help me, good service!!!

They must stop taking money out of peoples account without authorization

Ho ordinato olio monini, mi è arrivata un email vostra. Se entro 5 giorni non arriva l’olio faccio denuncia di truffa!