The assistance was very helpful and hands-on. I took a while to make up my mind but he was patient and knew much about the prices and availability which made it easier for me to decide on what I neede... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having decided to use the small claims court to access my refund as per The Consumer Act 2015, I still had no contact from this company. Tesco has issued the refund on their behalf. Just a warning... Se mer
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Really easy to deal with from choosing my sofas through to delivery and installation. Kept me informed at every stage. Delivery staff efficient and friendly
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The entire ordering and delivery process was incredibly straightforward, and everything arrived exactly on time.A special thank you to Jan and his colleague, who delivered the sofa. They were exceptio... Se mer
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Företagsinformation
Skrivet av företaget
We are a family run business, established in 2010, that stands for comfort, style, and value. Each one of our sofas is designed to fit in with current fashion trends. We embrace traditional values of craftsmanship and quality coupled with value for money, always with our customers in mind. Excellent service and the satisfaction of our customers are of utmost importance to us. Our staff are highly trained and knowledgable about our products and services, so they can give you a unique shopping experience and provide you with top quality customer service.
No more waiting weeks for a sofa!
Skrivet av företaget
- * UK-stocked, no long waiting times
- Our ranges are stocked right here in the UK, which means no long lead times and no months-long waits. Most customers receive their sofa within 2–3 days*, with free room-of-choice delivery (delivery to select few remote postcodes may include an additional charge). *Delivery can take up to 5 working days maximum.
- * Order today, decide at home within 30 days
- With our 30-day returns window, you can take your time making sure your sofa is right for your home. You’re welcome to unpack, set it up, and try it for comfort and fit. If it’s not quite right, you can request a return for any reason within 30 days. Simply keep the original packaging and pack the sofa back up for collection. Return fee is £60. Free fabric samples available at request.
- * Excellent value through online-only pricing
- We focus on sofas that are built for everyday living — carefully selected designs, durable upholstery fabrics, and solid internal construction — all priced sensibly by operating online.
- * Included manufacturing warranty + optional additional accidental warranty
- Every sofa comes with a 1-year manufacturing guarantee as standard, and for extra reassurance we offer an optional 5-year protection plan covering accidental damage and the sofa frame, available for upgrade at a small cost to ensure maximum savings and protection our customers.
Fast and free delivery
Room-of-choice delivery within 2-3 days
All items advertised are in stock so delivery will be within 1-5 working days maximum. We deliver to the room of your choice at no extra cost. Unpack & assembly service is available at an extra fee.
Kontaktuppgifter
Huddersfield, Storbritannien
- 01472563099
- info@lovesofas.co.uk
- lovesofas.co.uk
Dozens of sofas on sale now!
4,5
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No communication !! No sofa 😥
I ordered and paid for a sofa - no communication until I complained !! To be told they didn’t have the colour I wanted 😢 but they had a bottle green instead of sage green 😳
4 juni 2026
Svar från Lovesofas
We're sorry to hear about your experience. Unfortunately, the colour you ordered became unavailable unexpectedly, and we apologise that we didn't contact you sooner to let you know. As soon as the issue was identified, we offered the closest available alternative, but we understand this wasn't the colour you wanted.
Great sofa for the price and excellent…
Great sofa for the price and excellent delivery and set up thanks Karen
2 juli 2026
Svar från Lovesofas
Hi Karen, we are thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Svar från Lovesofas
Hi Lindsey, thank you for taking the time to write your wonderful feedback and 5* review!
Beautiful Sofa
Beautiful Sofa, true likeness to it's picture, extremely comfotable, excellent quality.
2 juni 2026
Svar från Lovesofas
Hi Marianne, we are delighted to hear that you are pleased with the comfort and quality of your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Svar från Lovesofas
Hi Jane, we are thrilled to hear that you had a great experience with us and that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
The delivery men were unable to get my…
The delivery men were unable to get my order through the door apparently. However last week my old sofa, which was much bigger, was taken away!! So I still don’t have a sofa
29 juni 2026
Svar från Lovesofas
We're sorry to hear our 3rd party carrier was unable to complete your delivery.
Although a previous sofa may have been removed from the property, this does not necessarily mean a new sofa can be delivered through the same access route. Differences in dimensions, packaging, shape, and manoeuvrability can all affect whether an item can safely fit through doorways and hallways.
We always recommend checking the product dimensions and access to the property before placing an order to help ensure a successful delivery.
Lovely comfy sofa speedy delivery…
Lovely comfy sofa speedy delivery excellent service and friendly helpful staff in the Wakefield store
24 juni 2026
Svar från Lovesofas
Hi Mrs Taylor, we are delighted to hear that you had a great experience with us and the lovely team in our Wakefield showroom! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your wonderful feedback and 5* review!
Great company
Great company, excellent customer service. Love my new recliner sofa and chair. Delivery was great too. Nice guys. Very friendly. Wouldn't hesitate to recommend.
10 juni 2026
Svar från Lovesofas
Hi Rosemary, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your recent purchases! Thank you for taking the time to write your wonderful feedback, recommendation and 5* review!
Very disappointing
Very disappointing , i returned an item , had to pay collection charge £60 and top of that they deducted £100 from my purchase amount.
No damage ,
£100 paid for not packaging properly as the sofa was too big, couldn’t pack it with its original packaging.
Anyway , won’t buy anymore from this company.
27 maj 2026
Svar från Lovesofas
We're sorry to hear you were disappointed with your experience.
The £60 collection fee was confirmed before the return was arranged. We also provided detailed packing instructions and, after the sofa was returned, shared the courier's collection photos together with our warehouse inspection photos, which showed that the sofa had sustained damage during transit due to insufficient packaging. Based on this documented evidence, a £100 deduction was applied to reflect the reduction in the item's value.
If you would like to discuss the inspection or the return further, please contact our customer service team and we'll be happy to assist.
Trying to get a faulty sofa replaced
27/5 a sofa was delivered. It had a faulty zip. I emailed straight away, was offered 5% refund, I asked for a replacement. They offered 10%. Again refused, it was faulty I wanted it replaced. They then wanted to see if it could be repaired, again no replace it. I had to keep chasing and chasing and at last today 4 weeks after the faulty sofa was delivered, it was replaced.
22 maj 2026
Svar från Lovesofas
We're sorry for the delay and appreciate your patience while we resolved this.
Although we initially explored alternative resolutions, including a repair, we fully respected your preference for a replacement. Your sofa was subsequently replaced, and we hope it is now meeting your expectations.
We apologise that the process took longer than either of us would have liked and appreciate your feedback, as it helps us improve our service.
Arrived quick helped me get it into my…
Arrived quick helped me get it into my hassle and no hassle love the sofa
19 juni 2026
Svar från Lovesofas
Hi Ellie, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
Love Sofas Wakefield store
We went to the Wakefield showroom after looking online. Staff were very helpful and we ordered 2 chairs.
Very quick free delivery and the chairs are excellent. We will definatly shop here again.
Thank you to the staff at Wakefield for their patience and help.
18 juni 2026
Svar från Lovesofas
Hi Richard, we are thrilled to hear that you had a great experience with us and the lovely team in our Wakefield showroom! We are also delighted to hear that you are pleased with your recent purchases! Thank you for taking the time to write your wonderful feedback and 5* review!
Svar från Lovesofas
Hi Stephen, we are delighted to hear that you had a great experience with us and that you are pleased with your recent purchase! Thank you for taking the time to write your lovely feedback and 5* review!
So pleased with our recliner rhree…seater recliner sofa
So pleased with our recliner rhree seater settee, so pleased with the service from our phone call to ordering .We received it within four days ,excellent service thankyou.
15 juni 2026
Svar från Lovesofas
Hi Caroline, we are thrilled to hear that you had a great experience with us and our 3rd party courier! We are also delighted to hear that you are pleased with your new sofa! Thank you for taking the time to write your lovely feedback and 5* review!
I would rare my experience with…
I would rare my experience with lovesofas first class.My velvet 2 seater sofa excellent value and very well made and so comfortable.Also they keep me updated on delivery times.
The poor delivery drivers got lost so it took a bit longer for my purchase to arrive.
With saying that they did a great job and very fast workers and polite .Bless them.
Will recommend your company to family and friends
18 juni 2026
Omdöme utan inbjudan
Svar från Lovesofas
Hi Ann, we are delighted to hear that you had a great experience with us and our 3rd party courier! We are also thrilled to hear that you are pleased with the comfort and quality of your new sofa! Thank you for taking the time to write your lovely feedback, recommendation and 5* review!
Nice sofa but…….
We ordered a sofa at the weekend and received an email on the Monday to say it was arriving on Wednesday . On Wednesday we got an email to say it wasnt coming . I phoned and asked why and was told it had missed the van but they would rearrange for the Friday. On Friday we had an email to say it was coming and then another to say it wasn’t . I phoned again. They said that the label had probably come adrift and they were struggling to find the sofa that was ours. I said in that case could they not just start again at the beginning and reorder the sofa to be delivered, yes they said , that makes sense. On the following Monday not one but 2 sofas were delivered and the delivery guys absolutely refused to listen to us when we said we had only ordered one because their invoice said 2 were due to our address. So we put one in our kitchen and lugged the spare into the garage unwrapped and in its box. I called love sofas and they agreed to come and pick it up the following week.
The sofa itself is lovely and we do love it! But the admin and the contracted delivery partner are not great ……
10 juni 2026
Omdöme utan inbjudan
Svar från Lovesofas
Thank you for taking the time to leave your review.
We're delighted to hear that you love your new sofa, but we're very sorry that the delivery process fell so far short of expectations.
Unfortunately, on this occasion there were a number of errors on the part of our 3rd party delivery partner, which resulted in delayed deliveries, conflicting updates, and ultimately the incorrect delivery of a duplicate sofa. We completely understand how frustrating and inconvenient this must have been, particularly given the time spent chasing updates and accommodating the extra item until collection could be arranged.
While we're pleased that the issue was eventually resolved and that you're happy with the sofa itself, we appreciate your feedback regarding both the administration and delivery experience. We are actively sharing cases like yours with our delivery partner to help prevent similar situations from occurring in the future.
Thank you again for your patience and understanding, and we hope you enjoy your sofa for many years to come.
You are the worst funiture company I…
You are the worst funiture company I have come across in my 72 yrs on this planet!. I only had the furniture about 4 weeks when it first started, the side was coming away at the seems. You sales people are arrogant and your return’s non existent. I live alone, dont have any children coming to visit, but still the sofa split at the seems. I asked for someone to come and see the big sofa, but they refused. I went to the showroom to complain and was met with arrogance.
If it were up to me, I wouldn’t even give you one star, that’s how bad you are. I don’t normally write bad reviews, but I had to in my case, because of their unwillingness to help me or come out to see it, let alone replace it !!!!!
14 maj 2026
Svar från Lovesofas
We are disappointed to read this review, as the claims made do not reflect our records of this order.
The most concerning aspect of this review is the allegation that we refused assistance, refused to inspect the sofa, and were unwilling to help. Our records show that no fault, damage, seam issue, inspection request, repair request, replacement request, or formal complaint was ever reported to us following delivery. As such, we were never given the opportunity to investigate or resolve any of the issues now being raised.
We are also unable to verify the claim that you visited one of our showrooms to complain. We have no record of any such visit, and our showroom is not located within your local area. Had a complaint been raised in person, it would have been recorded and escalated to our customer service team. No such record exists.
In fact, our only recorded correspondence with you was a pre-sales web chat prior to your purchase, during which our team answered numerous questions regarding delivery times, assembly requirements, pricing, and optional services. Despite our staff providing detailed assistance throughout that conversation, they were met with repeated criticism regarding our customer service before an order had even been placed.
While we fully accept that customers are entitled to ask questions and expect prompt responses, it is simply not accurate to suggest that we refused to help or were unwilling to assist when no post-delivery concerns were ever brought to our attention.
Had you contacted us regarding a fault after delivery, we would have gladly investigated the matter and followed our standard after-sales procedures. Unfortunately, no such contact was made, meaning we were never given the opportunity to assess or address the concerns now being raised in this review.
Absolutely brilliant
Absolutely brilliant from start to finish, We had to move the delivery day as they wanted to deliver the day we moved in. Absolutely 10 stars!!
Delivery drivers were amazing too. Would definitely order again 👍
14 maj 2026
Svar från Lovesofas
Hi Sam, we are delighted to hear that you had a great experience with us, our wonderful customer service team and our 3rd party courier! Thank you for taking the time to write your lovely feedback and 5* review!
Svar från Lovesofas
Hi Angela, thank you for taking the time to write your lovely feedback and 5* review!
Great value for money the delivery men…
Great value for money the delivery men were amazing and very fast delivery and nothing was a problem as I had to change delivery date and it wasn't a problem. Definitely past you on to family and friends
8 juni 2026
Svar från Lovesofas
Hi Mary, we are pleased to hear that you had a great experience with us and our 3rd party courier! Thank you for taking the time to write your positive feedback and 5* review!
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