LoveCases Omdömen 533

TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Such a great family run company! I ordered a bundle from here, amazing value, it included phone case, key ring, coaster, phone loop all in this amazing celestial stars and crescent moon pattern. I had... Se mer

Betygsatt 5 av 5 stjärnor

I ordered from here for my nieces birthday as she is obsessed with labubu! The items where perfect really Good quality but not only that, I emailed to ask if they could send next day delivery s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I absolutely love this little company and won’t go anywhere else for my phone accessories! I’ve ordered their own-design cases and phone loops, as well as a personalised case, and every single one has... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Slow dispatch time and bit pricey for the quality. I bought the clear minnie mouse case which is nice against the background of my lilac phone. But there are lines like the printer is not filling in t... Se mer

Företaget har svarat

Företagsinformation

  1. Mobiltillbehörsbutik
  2. Butik för modeaccessoarer

Skrivet av företaget

Welcome to LoveCases, your go-to destination for fun, unique, and trendy phone cases and accessories! Based in the heart of the UK, we are a small but passionate team dedicated to spreading love and positivity through our vibrant and stylish designs. Get in touch 💌hello@lovecases.com Shop our products here https://www.lovecases.com


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

533 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Very poor company.

I placed an order and after several working days I was sent an email stating it was out of stock.

I've complained to them, bringing up the point that they shouldn't take people's money when they don't have the product, I haven't heard back from them.

3 september 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Hi Graham. I'm sorry to hear that you're disappointed that your item was out of stock. We did our best to offer alternatives or a full refund.
Please note that it can take up to 24 hours to respond to customer queries - so your email from yesterday afternoon will be responded to today.

Betygsatt 2 av 5 stjärnor

Lovely case but images come off quickly

I ordered a personalised pet phone case which j absolutely love but after having it on for 2 weeks all the images on the back are peeling off.
It is mostly just on my desk or on charge in the car so can't imagine what it would be like if it was in a handbag.
Such a shame as its such a nice case but its expensive for it to look so tatty after only a few weeks

1 augusti 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Hi, really sorry to hear there's been an issue with your case. Please drop us an email so we can sort this out for you ✨

Betygsatt 1 av 5 stjärnor

If I could mark a minus figure I would

If I could mark a minus figure I would. I have had numerous purchases from here in the past all without issue and the customer service has always been amazing. However, my parcel has not arrived this time Evri don’t care, they sent a pic of an envelope on a pavement as proof !! And Love cases have been ignoring my emails and just not interested. I raised a complaint and heard nothing then I get an email to say they have opened a case with Evri !!
This has been going on for 3 weeks now, so disappointed am out of pocket and have nothing for it !!
Thank you Love Cases

7 augusti 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Hi Tina, as we've communicated via email, we have contacted Evri about the issue and are awaiting the result of the investigation. As the photo and the GPS location of the delivery matches, we're unable to action anything until we've heard back from the courier. I hope you can understand that we have to follow a fair process for all deliveries that have been reported as not received.

Betygsatt 1 av 5 stjärnor

dont expect a refund

Made an order and it was returned due to ill fitting and not great quality. still awaiting my refund after i returned this almost 2 months ago have been in contact with proof of return and my order number and have absolutely 0 response.

13 juni 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Hi Shauna, after asking for the tracking for your return, we didn't receive a response from you. As soon as we receive your return, we'll gladly refund your order ✨

Betygsatt 1 av 5 stjärnor

Cheap looking and not convinced I got what I ordered

Ordered two phones cases for my Samsung 24 on 13 July 2025. Luckily, I took a screenshot of my order confirmation showing my order number. The picture doesn't, however, have a breakdown of the order. I never received an order confirmation from Love Cases. The next communication I received was from DPD about expected delivery. My cases arrived on 15 July 2025.

I am disappointed by both cases. They both have a glitter feature on the case, which I don't believe I ordered. The feature cheapens the look of the cases. The print on the back of the cases also looks like a sticker that isn't cohesive with the material of the case. Again, it cheapens the look. On the same day, I sent a query to Love Cases, via the website chat feature, to confirm my order details. I have a screenshot of this. I haven't heard back from them yet...

13 juli 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Hi, if you could share you order details with us, we'd love to help with this ✨

Betygsatt 5 av 5 stjärnor

Great quality

This was my first time using lovecases and I have to say I'm so impressed with the quality, the shipping was fast and well packed! Highly recommend.

24 juni 2025
Logotyp för LoveCases

Svar från LoveCases

Thanks so much ✨

Betygsatt 5 av 5 stjärnor

Cutest company

The designs are so so so cute, always on trend and they're so quick with it! The quality is incredible, whoever is printing and packing these is really talented. And nothing compares to their customer service, honestly the friendliest team to deal with!

3 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered matching collar

I ordered matching collar, lead and harness set for my dog, the collar was out of stock, I was emailed and offered a different collar. I asked for my ordered to be cancelled as I wanted the matching set, they told me I could wait and the collar would be dispatched ASAP when the new stock arrived and offered a free gift of a phone case and it matches the set for my dog. Fantastic service and amazing customer service. Will definitely be using love cases again

5 juni 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Hi lovely! 💕🐾

Thank you sooo much for your kind words — this absolutely made our day! We're so glad we could get everything sorted for you and your pup 🐶✨ Matching accessories are a must, and we're thrilled you loved the little phone case surprise too 💌

Your support honestly means the world to us, and we can’t wait to have you shop with us again soon! Sending lots of love (and tail wags!) your way 💖

Betygsatt 5 av 5 stjärnor

An amazing service and I love the…

An amazing service and I love the products I received! When my parcel was was lost in post and I contacted Love Cases the issue was dealt with promptly and by a lovely lady called Emanuella who was so polite, friendly and helpful with her email responses! I would highly recommend! Thank you Love Cases!

4 juni 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Aww thank you so much, lovely! 💖
I’m so happy I could help — making your experience smooth and special is always my goal! 🌸💌

LoveCases Emmanuella💖

Betygsatt 5 av 5 stjärnor

Love

I've tried so many different cases for my phone & this is the only one that feels secure! Also lots of different designs

27 maj 2025
Logotyp för LoveCases

Svar från LoveCases

Aww thank you sooo much lovely! 💖
Your kind words made our day ✨
We're so happy you loved everything! 📦💫
Big hugs! 💕

LoveCases Emmanuella 💖

Betygsatt 1 av 5 stjärnor

Wrong kindle case sent

Wrong kindle case sent, was told I clicked the wrong one, but it didn't specify properly between the two 12th generation options they have, and I would lose money sending it back, will not be ordering from this site again

29 maj 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Good morning Shannon,

Thank you for getting in touch, and I’m really sorry to hear that the Kindle case you received doesn’t fit your device 📚💔

I completely understand how easy it can be to select the wrong model — the names can be a bit confusing! That said, we do list the Kindle device names on our website exactly as they appear in your Kindle's settings, so customers can double-check their model before placing an order.

From the images you kindly sent, it looks like you have the Kindle Paperwhite 6 (12th Generation). However, the case ordered was for the Kindle 12th Generation — a different model, as named by Amazon (not us, promise! 😉).

We’d love to get the correct case to you 📦💫 We just ask that the incorrect one be returned first. My colleague sent over a return link to make this process quick and easy ✅ Once it’s back with us, we’ll send out the replacement straight away!

As a small business, we do follow this standard returns policy — it’s something you'll find with most online stores 🛍️ We really appreciate your understanding.

If you have any questions at all or need help with the return, feel free to drop me an email at hello@lovecases.com — always happy to help! 💌

Thanks again,
Candace
Team Manager @ LoveCases 💖

Betygsatt 1 av 5 stjärnor

Don’t order a soft case

Purchased a phone case. Yes I’ll admit I missed the note that said it was a soft case, but I have never smashed my screen protector so many times in 2 week. Have gone through 4 main screen and 1 camera. I might as well not have a case on. Really disappointing as I love their Taylor Swift range.

11 maj 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Hey lovely!

We’re so sorry to hear you had some issues with your products 😔 That’s definitely not the experience we want you to have!

We’re more than happy to offer a resolution 💕 We’re always here to help and make things right for our amazing customers ✨

Just drop us an email at hello@lovecases.com and our superstar Mani will take great care of you from there! 💌💫

Big hugs,
The LoveCases Team 🌸

Betygsatt 5 av 5 stjärnor

I love this little company 😍 previously…

I love this little company 😍 previously purchased a phone case that I've used for well over a year and it's still brilliant and in more than functioning condition. Recently treated myself to a new case and tote bag with the winnie the pooh/taylor swift range, they arrived today and are beautiful!! Absolutely love the creative ideas this company has and would 100% recommend.

16 maj 2025
Omdöme utan inbjudan
Logotyp för LoveCases

Svar från LoveCases

Aww thank you sooo much lovely! 💖
Your kind words made our day ✨
We're so happy you loved everything! 📦💫
Big hugs! 💕

LoveCases Emmanuella 💖

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer