So soft. Packaging was luxury. The material is INSANE. Fast dispatch. No order errors. I hope they hold up to be durable. Only things they don’t have that I personally like in bedding is a zip on the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic product. It arrived beautifully. Not only does it look premium, it feels it too. The most comfortable bedding I have ever slept on. It’s the first place I want to go when I finish a long... Se mer
Företaget har svarat
Love my new PJ’s and eye mask, super soft and gorgeous colour (navy), went for the wider eye mask as I wanted it to be wrap around. Would happily purchase both again and buy as gifts for Christmas
Beautiful bedding, fast delivery and gorgeous packaging. Particularly impressed with the fitted sheet, the elasticated bands to go under the mattress will make sure the sheet never pops off. The feel... Se mer
Företaget har svarat
Företagsinformation
Om Lost Loom
Skrivet av företaget
Welcome to the official Trustpilot profile for Lost Loom.
We are a luxury bamboo bedding brand focused on comfort, quality and thoughtful design.
Crafted from premium Moso bamboo, our bedding is exceptionally soft, breathable and designed to create a more comfortable and restorative sleep experience all year round.
By working with trusted, world-leading manufacturing partners, our bamboo bed linen is crafted to the highest standards of quality and craftsmanship, with thoughtful attention to detail and effortless everyday luxury in every piece.
BAMBOO BEDDING
BAMBOO BEDDING SETS
DUVETS
Our 90-Day Quality Promise
Our Commitment to Exceptional Quality
We believe our Bamboo Bedding is the finest on the market. That’s why we offer a 90-Day Quality Promise.
If you find better quality bamboo bedding elsewhere and prefer it, we’ll take ours back and refund you in full, even if it’s been used.
We’re confident you won’t find better. But if you do, we’ll make it right.
Kontaktuppgifter
1&2 The Runnings, GL51 9NJ, Cheltenham , Storbritannien
- 01242 520 000
- support@lostloom.com
- lostloom.com
4,9
Utmärkt
172 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great quality material
Great quality material. Beautifully presented and sooo soft to sleep in. Highly recommended.
1 september 2026
Arrived promptly
Arrived promptly. Pleased with bedding so far. I haven’t washed it yet.
27 augusti 2026
Excellent customer service
As I returning customer i have nothing but positive experiences with lost loom
Luxury bedding which is saving me during menopause its cool in the summer and warm in the winter
The duvet is like being cuddled by a soft fluffy cloud
exceptional customer service is the added bonus 👌
26 augusti 2026
Svar från Lost Loom
Hi Helen, thank you for taking the time to leave your feedback. We’re sorry to hear the pillowcases didn’t feel as soft as you were expecting. Softness can naturally be quite personal, although our 400 thread count bamboo sateen has been specifically chosen for its exceptionally smooth, soft feel, and this is one of the qualities our customers most frequently mention.
We’d love to understand a little more about what you were expecting, so please feel free to get in touch with us directly and we’ll be very happy to help.
Just fabulous
Great service. Fast delivery. Truly amazing bedding. Would definitely recommend. Beautifully packaged.
24 augusti 2026
Beautiful quality product
Beautiful quality product, amazing packing & delivery.. good value for money
21 augusti 2026
The bedding arrived beautifully…
The bedding arrived beautifully packaged and as it was a gift I was very pleased with the presentation. The item arrived quickly and the communications were great. The courier sent specific timings on the day which really helps to plan. My daughter was delighted with the bedding set. The softness and cool feel along with the quality of the product is as we hoped for. It is more than I would usually spend on a bedding set and we are very pleased and feel it is well worth the money for a special treat. We would definitely buy again from Lost Loom and appreciate the ethics of buying from this brand.
19 augusti 2026
Great quality and service
Have a set of the bamboo bedding, which I love, though a bit uncomfortable that it has to b washed at 30 and I always feel bedding and undies need to be washed at a high temp.
Bought one pillow to try it out, love it so much I bought a second and have just bought a pair for the guest bedroom: ordered yesterday and just been delivered .
17 augusti 2026
Beautiful bedding
Beautiful bedding
The best I've ever bought tbh
Very quickly dispatched
Thankyou
21 augusti 2026
Omdöme utan inbjudan
The best bedding on the market!
Having done my research on sustainable bedding, I was delighted with my purchase from Lost Loom. The bamboo fibres have created the most incredible, silky, soft, satin feel sheets and pillow cases that are not only exceptional in quality but outstanding in appearance! They are easy to wash on a low temperature, very easy to iron and feel like hotel luxury when they are on the bed!!
Suoer speedy delivery and exceptional quality. I can't recommend them highly enough.
14 augusti 2026
Omdöme utan inbjudan
Very soft and comfortable bedding
Very soft and comfortable bedding. I've been shopping around for good quality bamboo sheets for a while since my old one started to age, this is the best quality I've found so far. I'll be buying another set.
1 augusti 2026
Omdöme utan inbjudan
Love your products and fast service
Love your products and fast service, I mistakenly gave a 3 star review when meant to give 5,
The service when I had an issue with the delivery agent was extremely helpful and gave me great confidence in reusing Lost Loom.
7 augusti 2026
Lovely bedding,
Lovely bedding,
Excellent packaging, I've had a good night's sleep on my new bedding.
7 augusti 2026
Great company
Great company, quick delivery and very well packaged. Will do business with them again.
Bamboo duvet cover, fitted sheet and pillow cases nice and cool in this hot weather.
4 augusti 2026
Lovely sheets
This is the second set of sheets I have purchased, as they help to keep me cool overnight and the quality is good.
They arrived when expected, the packaging is robust, it included a card with clear instructions on how to care for them.
29 juli 2026
Single Bedding Set
I had a issue with my product but the team were quick to rectify the issue straight away. Richard from support resolved my issue quicky which was great from a customer service perspective.
29 juli 2026
The delivery was very quick and the…
The delivery was very quick and the packaging was first class
27 juli 2026
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