Amazing Customer Service! I've ordered from Longdan a few times, and on my most recent order, DPD delivered the parcel to the wrong address. However, the Longdan customer service team did an am... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had an issue with the delivery and the customer service agent helped get my package delivered to the correct address. Order was complete, nothing got damaged in transit due to being well packed. Expir... Se mer
Used to be problem free then several bad experiences. Kept advertising goods on their website that were not available, causing a lot of inconvenience. I suspect it was to get customers through the doo... Se mer
We regularly shop at Longdan in Shorditch branch but since Covid have discovered that we don't need to travell 60 miles and pays London congestion charge, you can simply order from their website and g... Se mer
Företagsinformation
Informationen kommer från olika externa källor
The Oriental Supermarket. Follow us for more updates, offers, and recipes! info: 02085568828
Kontaktuppgifter
4 Estate Way, Leyton, London E10 7JN, E10 7JN, Leyton, Storbritannien
- +442085568828
- longdan@longdan.co.uk
- longdan.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Affordable Asian groceries
I shop here regularly. The prices are great for imported goods, there's so much choice, and the staff are always very friendly. Highly recommend if you're looking for affordable Asian groceries!
excellent customer service…
I’ve had excellent customer service from Daisy Phan,and the items were beautiful and well packaged,and quick delivery
Bitter Melon
Boxed arranged in good time. Product are fresh unlike the last lot I purchased.
3 bags of rice came quickly and safely
3 bags of rice came quickly and safely. Their products are reliable. I will continue to order from here.
Super helpful
Super helpful, communicated about delivery. Lots of great quality things for sale including pandan and frozen fresh coconut. Perfect.
Great service and fast delivery
Great service and fast delivery. Everything arrived well packaged and in perfect condition. The customer service is prompted and helpful. I will repeat.
I've been looking for dried fish for a…
I've been looking for dried fish for a long time and I found yellow stripers here and there are a lot of them in the pack! It’s rare, but I come across ones that are too dark and callous (I immediately thought they smelled of something old) and that’s why I lowered the rating. However, I will buy again right now. Overall I'm satisfied, delivery is good.
Great communications and fast delivery
Great communications and fast delivery. Products are well packaged.
Great products and services
stock availability not up to date
After the order, I got a email that 3 out of 5 items i ordered were out of stock. Very disappointed. If the stock information was correct, I would have selected something else to justify the delivery cost. And I have to call for the refund as it was not happening as mentioned in the email.
Quick delivery
Quick delivery, well packaged and customer support are fast to respond to queries.
I ordered multipacks of seaweed snacks
I ordered multipacks of seaweed snacks. They sent single packs instead, but charged me for multipacks. They blamed it on their website being wrong.then ignored customer . Previously when i ordered multipacks, that's what i received. I have never shop at Longdan anymore.
Very efficient and polite
Very efficient and polite. Rang me straight away when a product is missing to propose a substitutel
Great packing and delivery
I ordered frozen items from Longdan.
I was impressed by well they packed, when items arrived it was still frozen like if it was just take out from the freezer.
Dishonest shop!
I will give one star because I can't give less than that. I was there today and all of the products I bought had wrong prices on the shelf. I only found out at the till that the prices have been increased after I told the sales person that on the shelf there were different prices. I am already careful with the shop as many products are "conveniently" placed on the wrong shelf with a different price. I think 20% "mistake" in price is too much. I will give it a miss from now on.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








