Had an issue with the delivery and the customer service agent helped get my package delivered to the correct address. Order was complete, nothing got damaged in transit due to being well packed. Expir... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Used to be problem free then several bad experiences. Kept advertising goods on their website that were not available, causing a lot of inconvenience. I suspect it was to get customers through the doo... Se mer
We regularly shop at Longdan in Shorditch branch but since Covid have discovered that we don't need to travell 60 miles and pays London congestion charge, you can simply order from their website and g... Se mer
Stocked up on a lot of things we can't usually get from online supermarkets - really good Thai curry paste in a tub, green peppercorns , palm sugar, crushed chilli in oil. Wanted to get Szechuan peppe... Se mer
Företagsinformation
Informationen kommer från olika externa källor
The Oriental Supermarket. Follow us for more updates, offers, and recipes! info: 02085568828
Kontaktuppgifter
4 Estate Way, Leyton, London E10 7JN, E10 7JN, Leyton, Storbritannien
- +442085568828
- longdan@longdan.co.uk
- longdan.co.uk
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BEST RICE AND FAST DELIVERY
Ordered Longdan Jasmine Rice and it’s one of the best you can find on the market for Authentic Jollof Rice. They have fast delivery and amazing customer service.
I ordered 2 boxes of tofu since…
I ordered 2 boxes of tofu since 25/8/2025 and delivered 29/8/2025 , I fried them on 6/9/2025 but all very sour I just could not eat them, tofu box showed that "used by 9/9/2025" means I still have chance to cook them
I binned them all,
Thats bad!
I got sent the wrong order then was…
I got sent the wrong order then was told that the correct order was never available in the first place. I was offered 20% off only. Really quite poor. Expected far better.
Not a great first experience
My dumplings arrived fully defrosted and inedible.
They had to go in the bin.
Customer service is only willing to offer a partial refund as they believe the items were still useable.
My items contained pork and prawns. Not a foodstuff I was willing to try and re-freeze. The packaging did state do not re-freeze once thawed.
very fast and delivery on time.
Very disappointed with customer…
Very disappointed with customer service. Frozen goods left outside without knocking. Defrosted and had to be binned. No compensation despite buying replacements from Longdan. Advised that I should have followed the delivery on the tracking link.
Delivery was very quick
Delivery was very quick. There was a problem with my order and I was emailed within a few minutes of placing it and it was resolved very quickly.
However the stock was low and there were more sold out items than available items
Fast efficient service
Maidstone branch very helpful and…
Maidstone branch very helpful and friendly staff,I recommend this stroe.has lots of products feels open.
Do go and get a bargen.
Great customer service
Quick to inform (via email) about replacements, speedy delivery, accommodating policies, amazing quality goods.
Defrosted food & they won't even respond to me
update: after 10 days I got my delivery but 2x items were missing with no explanation whilst another was 2 months out of date. I had to email on each of these.
I ordered £65 worth of groceries which included frozen food. Despite explicit instruction on their website that orders placed after 12pm on Thursdays would be dispatched the following week, the groceries were sent the next day. I then had to reschedule to Monday and tell Longdan to refund or replace the surely defrosted items.
However they have neither been delivered (it's now Wednesday), nor is the DHL tracker updating. Worst of all Longdan are not responding to me via email and put the phone down on me when I tried to ring yesterday.
Do not trust their delivery instructions. I've now stayed at home THREE days in a row to take delivery of something they won't even respond to me on
Staff extremely rude.
Excellent delivery service
The delivery was sent by DHL super fast and sent next day. I will definitely order again. Highly recommended.
The order comes in very well packaged
The order comes in very packaged, very good delivery. Only things is the fresh herbs & vegetables got frozen by the frozen food that packed together, if the frozen food that was inside the same package with frozen food that would be perfect, 4,1/2 ⭐️
Would try to shop again
It was fast delivery and well packed…
It was fast delivery and well packed for frozen food. Thank you.
Affordable Asian groceries
I shop here regularly. The prices are great for imported goods, there's so much choice, and the staff are always very friendly. Highly recommend if you're looking for affordable Asian groceries!
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