This place targets the elderly and sells home warranties on finance over and over again. When called to discuss that the woman they targeted has Alzheimer's they hung up on us, because that is their s... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jason Beldock lied to me for 4 months then went silent on me, come to find out my score dropped 14pt below 500 now he can't help me was In n outta hospital didn't say anything till last minute. Then... Se mer
I had been let down twice by unnecessary red tape and people who couldn't keep their word before finding Dale at Loan Star Financing. He did what he said he would do the first time and his staff alwa... Se mer
I have done several loans with Lone Star over the years. They have always been upfront on required documents, fees, interest rates, and closing dates. Their communication was fantastic and their pro... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Looking to buy a house or need to refinance your current mortgage? Lone Star Financing can help! Local to Texas we are a direct mortgage lender with in-house underwriting and top notch customer service. Low Rates, Low Fees and Fast Closings is our motto and is why more people are choosing Lone Star Financing as their preferred mortgage company in Texas. We proudly server our US Vets and specialize in VA loans and FHA Loans for 1st time home buyers. Call us today for a free good faith estimate and let us earn your business!
Kontaktuppgifter
1150 Lakeway Drive Suite 100 , 78734, Lakeway, USA
- 8009604565
- rcollins@lonestarfinancing.com
- lonestarfinancing.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and understanding
As a first time home buyer, Lone Star and their associates were very easy to work with. Thanks to Monica Rascon and her hard work, dedication and caring spirit my family and I now have a place to call our own.
Terrible
Inexperience lead to me having to pay $4k at closing for property taxes that I had already negotiated in my contract for seller to pay for. Avoid at all cost.
Update:
It's unfortunate I have to reply to the comment you left about my review. Your reply is 100% inaccurate. Here is exactly what happened in detail. I am a 100% disabled veteran, which awards me with being exempt from paying property taxes. I am fully aware that I am liable to pay for the current years taxes unless the seller pays for them when I purchase a home. I learned this in my first semester of law school...I negotiated in my contract that the seller pay for the current years taxes as well as my closing costs. I can show proof via email that I confirmed with your employee several times that I would not have to pay anything at closing and that my negotiated terms with the seller would be honored upon the day of closing. It seems pretty simple.
A. There are property taxes that will need to accounted for.
B. I covered that in my legally binding contract with the seller that the seller would pay for it.
C. On the day of closing the finance company refuses to create an escrow account for the sellers money to go into to cover the taxes.
D. I either agree to pay the taxes or do not get the house.
I was at closing for 6 hours and when I call your employee and she says "Sorry. I've never done one of these loans before" and hangs up on me. Then she doesn't answer my calls or texts. Hell, I've never spoken with her again. The President of the company calls me and expresses how his company doesn't operate that way and he will look into it. I am a numbers guy so I break it down to him. I have to account for over $4,000 in property taxes that I negotiated for someone else to pay. I purchase the house on July 31. That leaves me roughly 5 months to come up with an extra $4,000. Divide $4,000 by 5 months and that equates to an additional $800 per month out of my pocket plus my mortgage. That means I have to save an additional $800 a month for 5 months to cover the costs that I already had negotiated the seller pay for. I covered things on my end. Your company should have had the experience to notify me that whatever I negotiated with the seller was void. I didn't find out upon closing and all of my belongings were in a storage vehicle. It all boils down to this. I had to take a $4,000 hit and be put in a financial bind because your company didn't know how to account for what I already had negotiated for. If you could have let me know a week in advance that would have been fine and I could have had time to come up with a game plan. But, yes, this was inexperience from your company. Your employee admitted it. Your President of the company admitted it. Why try to save face online? Have your President of the company contact me personally, again, and if I am wrong in any way I will remove my review. But don't you dare get online and type statements like "Obviously you do not understand that there are going to be property taxes on your new home." I'm the one who negotiated the taxes be paid by the seller.
Update: 2 years after purchasing my home this company tries to get this bad review removed because I listed the agents name from their company that I was working with. So I've updated her name to "your employee." I've yet to receive any contact from this company and I've learned since buying this home that there were several ways that I could have finalized what was in my contract without being stuck with $4,000 in additional taxes. Sure, they got me approved for a loan. That's this company's job and how they make their money. Which they immediately sell the loan to another bank. That's how this business works. But what is horrible about their service is they didn't know how to resolve my issue and it cost me over $4,000. They hung up on me when I called them for help. You don't do business that way. Even someone that makes minimum wage often has more integrity than that.

Svar från Lone Star Financing
Lone Star made our dream come true.
Great communication. Fast. Efficient. Knowledgeable.
Terrific Experience - They Always Close on Time!!
As a realtor, closing a loan on time is very important and Lone Star Financing kept both myself and my client in the loop through the entire lending process. Russell and his staff made the whole process as painless as possible and offered competitive rates and fees. I would highly recommend their company to anyone in need of new home financing.
Michael Underwood - Rave Realty
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







