London Diamonds Official Omdömen 

After following on Instagram for a few years, I bought my wedding ring from LD and received excellent service throughout the purchase. Before ordering, I asked for some advice on the best ring to fit alongside my engagement ring, they responded super quickly and gave honest advice to go for the slightly smaller stones - despite this being a lower priced ring - most jewellers would without doubt recommend the more expensive either way so from this point, I knew LD were the ones to buy from. Once ordered, they kept me informed with progress of making my ring and it was dispatched and delivered very quickly. On arrival it was perfect. Unfortunately after some months of wear, some how I managed to lose a diamond from the band so I got in touch and they fixed it for me at no cost, zero hassle whatsoever which is such a nice experience when I was upset over losing the diamond. I would highly recommend to anyone looking to purchase engagement/wedding rings or other jewellery.

I don’t usually leave reviews, but James and the team at London Diamonds genuinely deserve the highest praise.

I bought my wife’s engagement ring from them, and we returned for both of our wedding bands — and I wouldn’t dream of going anywhere else. The quality, the service, and the care they put into everything is second to none.

What truly makes this experience stand out is James himself. He goes above and beyond — not just during business hours, but outside of them too. I’ve messaged him on WhatsApp at random hours with questions or updates, and he’s always been quick to respond, polite, helpful, and genuinely invested. You never feel like just another customer — he makes the whole process feel personal and stress-free.

Even after the sale, their support is unbelievable. My wife had an accident where her ring got caught in a door and was damaged. James and the team fixed it for us — at no cost — even though it must have been expensive for them to put right. No fuss, no back and forth — just sorted, because they truly care about their customers.

If you’re looking for people you can trust with something as important as engagement or wedding rings, stop searching — London Diamonds is the one. Honest, kind, responsive, and excellent at what they do.

Really excellent, personalised service - you can truly design any ring you desire! Couldn’t recommend more

James and his team was incredible from start to finish. Never pushed for a sale and nothing was ever too much. Super happy with the ring and so was my partner. Couldn’t recommend them enough for your next diamond jewellery.

Where do I start

I messaged London Diamonds asking about a specific ring which wasn't advertised on their website. I had a reply back from James within 30 minutes saying they could do the exact ring I wanted. Unfortunately I wasn't 100% sure what ring size my "now fiancée" was. After sending over some pictures of my girlfriend showing her hands and a rose gold ring she wore, James worked his magic and let me know what he thought her ring size would be.

After that the ring was made and the rest is pretty self explanatory, I proposed to my now fiancée who was over the moon both from the proposal but how stunning the ring was. It fit perfectly!

I never had any doubts who I would go with when buying the engagement ring, London Diamonds are superb at what they do and I will be forever singing their praise!

My husband helped our son to surprise his girlfriend. It was all to be kept secret. With the help of Miranda this was achieved. The professionalism and friendliness was perfect. Miranda went above and beyond to make it happen! The ring is absolutely stunning. Came beautifully packaged. And the icing on the cake was when she said YES! 🥂💍🥂

James and The Team at LD have been great with us over the past couple of years. I originally found them on Instagram, as I was looking for ideas for an engagement ring. James really helped me a lot as I was a bit out of my depth when it came to designing and choosing a ring. The main thing for me was that the team weren’t pushy and didn’t press me for the sale, I was allowed to make a decision in my own time. After I proposed, we ended up going down to London to visit them, so me and my partner could choose our wedding bands. Once again, top service. The after-sales support from The Team was superb as well - they recently repaired and tidied up our rings after nearly a year of wear and tear, at no extra cost.

Honestly, I couldn’t recommend London Diamonds enough. I’ve already guided my friends to them and I will definitely be using them again in the future.

Thanks again for everything.

From, Dimitri.

I had the pleasure of dealing with James, from the start he went out of his way to answer any queries and questions & offered so much helpful advice, the process from to start finish was amazing, the ring is perfect & partner Emma is over the moon, thank you so much James for all your help!

London diamonds are simply amazing. Since my husband bought my engagement ring which I was absolutely delighted with and totally in awe of the design process when he shared it with me, they have continued to offer excellent service. So much so we bought our wedding rings from them and also diamond earrings and pendant necklace. Most recently I had to have my rings cut off (due to pregnancy) and they have repaired for free as part of their life time guarantee. We recommend them to all our friends and know 2 of our friends have also bought engagement rings from London diamonds. They really are the best!

Thank you so much to James & all the team at LD!

I followed LD for years on Instagram and I was over the moon when my fiancée proposed with one of their rings, he said they were so helpful picking the right one! I had a gorgeous platinum ring however I have been given my late moms wedding ring after she passed which I want to use as my wedding band however it’s yellow gold. I reached out to James for some advice and he told me they could coat my engagement ring in yellow gold to match and he said they would sort it all for me with no charge, I was so happy. I sent it off to be resized also and it came back today and I couldn’t be happier! It looks perfect with my mom’s band and I can’t wait to wear them together on our wedding day. Their customer service has been outstanding and I would recommend everyone to use them! Keep up the amazing work guys :D

Top price, good quality.

Thank you so much to James and team for making my beautiful ring. Honestly 5*service from our first conversation until ring collection - presented in a stunning box. Also, comes with the added reassurance of a lifetime guarantee.
K.S

A massive thank you to James and LD for the most beautiful ring. It is absolutely stunning - and so shiny that I now don’t need my phone torch anymore for the dark :) Both myself and my partner are over the moon with it. Even the packaging was just lovely.

You can tell how much thought and effort goes in to every step of the process with LD. The help, advice and humour along the way has been brilliant, the service just faultless, and LD’s ethos and values shine through every communication.

We got the impression LD was going to be the right choice for us from following their insta account for a few months and they have very happily proved us right :) Thank you so much again, James and team!

From start to finish, everyone involved made this happen. Left it a little late ordering before our big trip but they managed to pull it off. My partner couldn't be happier with the ring and neither can i. This is what a quality buisness looks like. Customer service and incredible items.

Customer service was excellent. All our questions answered very quickly and good recommendations were given.
Price and quality of the rings are excellent. We are very happy we chose London Diamonds. I will definitely recommend to friends and family
Delivery was when they said, I have a very happy wife and I’m happy as the whole buying experience was made easy

James and the team made both of our rings for our wedding and also my partners engagement ring. The rings are incredible and the service has been amazing. Nothing was ever too much at any step of the process! Would highly recommend. Thanks again!

I’ve been dealing with London Diamonds Official since 2023 when I first ordered my
Engagement ring from them. The service is 5* and the communications is 5* too. I’ve had the ring resized twice free of charge. I could not fault them, James has been a credit all throughout the experience.

I sent my wedding band for a stone replacement and cleaning 7 days ago via post. I received it today and omg it looks literally brand new. I regret not sending my engagement ring as well for cleaning ! I can’t wait to get that cleaned as well by LD. Both rings were purchased from them and it’s been 10/10 service since then at no extra cost! 😍 it’s been about 3years now!

Really easy process and the customer service team kept me updated along the way, thanks to Miranda for dealing with all my questions. Along with that the product is amazing and looks exactly what I wanted.

London Diamonds is a remarkable company. They made my fiancés engagement ring last year and the service was unbelievably good. The ring and diamond were beautiful in every sense and it was a pleasure to deal with the company. They even refurbished my fiancés late mother’s wedding ring in preparation for our nuptials with no charge. I cannot recommend them highly enough and it’s a great shame that more companies do not lead by their example.