Very happy with the customer service and how this company stands by their products and warranty. Easy to report issues and solutions are provided promptly. Love my Lomi.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
No product or company is perfect. Lomi has its odd glitches and sometimes needs a bit of support. I appreciate Lomi for giving me the support I need when I need it. Sometimes, it does not come as fast... Se mer
This product is amazing. For anyone concsious of throwing things away, this has made my garbage usage go down ENORMOUSLY. Also since you are throwing all organic material, your kitchen garbage doe... Se mer
Known issues with this product and the company does nothing to let us know about them. They may assist if you contact customer service. They also may not. It's expensive, with known issues that users... Se mer
Love my Lomi
Love my Lomi, and when I thought it was broken, they walked me through it and its back. I will keep recommending this product. My garden thanks you also.
MaryAnn
Customer service is the best
Very happy with the customer service and how this company stands by their products and warranty. Easy to report issues and solutions are provided promptly. Love my Lomi.
We had a very good experience with Lomi…
We had a very good experience with Lomi technical support on issues with our Lomi. They are very responsive to questions and offering potential solutions for the user to try.
Very happy with LOMI Customer Service
I contacted LOMI Customer Service, and they helped me beyond my expectation.
Great Customer Service
Very proactive and timely in their response to issues and questions. Greatly appreciated!
Simple, efficient, successful customer support…
I emailed customer support regarding my LOMI 1 kitchen composter bucket's rotating mechanism being stuck and inoperable. The Representative suggested a replacement bucket. They then assisted me with ordering the replacement bucket. Within a few short emails my replacement bucket is ordered and I am set to continue composting.
I recommend Lomi
No product or company is perfect. Lomi has its odd glitches and sometimes needs a bit of support. I appreciate Lomi for giving me the support I need when I need it. Sometimes, it does not come as fast as I would like. However, I think that is just how it works. They seem genuinely want to help, and they always seem to have a video or something else that makes the machine work correctly with a simple fix. Their product has helped myself and my family quite a bit, and solved a particularly nasty smelling issue we had. I think if you have the right expectations of this product and this company, you will be very pleased.
We went wanting to enjoy this
We went wanting to enjoy this. The new smaller dining room created the right intimacy for couple dining. The Maitre D’ was friendly and welcoming.
There were, I recall, five tables of two and two larger tables of probably six which were placed either side of the entrance.
The ‘refined’ illusion disappeared when a group of people, complete with children and baby invaded as if taking their spot on a beach. Two large twin sized push chairs occupied the entrance as close to the tables as possible. Whilst I really enjoy the european practice of including children at meals it becomes a bit of a distraction when running between tables where women were seated on one and men on the other; with conversations having to be shouted between those tables.
We have travelled the world enough to accept this goes on, but when we have made the effort to dress for dinner at an advertised fine dining experience we do anticipate a little recognition by the restaurant. It’s not meant to sound snobbish, but probably does, but we just wanted a pleasant dining experience. That is reliant on the other guests behaviour ( wandering to and fro between out table to the terrace felt an invasion of space and didn’t add to our forgiveness). We made a choice and having virtually eaten the Thali asked for the bill. That was an exercise in patience in itself and practically made conditional on having an ice cream in the lounge. We avoided coffee, paid and left.
The food was nothing special, the sauces definitely mediocre.
They have do decide what it is they are providing but at the moment it feels more like the dining of an all inclusive hotel rather than the refined experience they offer.
Un-tailored shorts and an average polo top looking as if you have just come off a run will never cut it for me in a dining room.
Great product and excellent customer service
Lomi has the friendliest and most helpful customer service. We love our Lomi, and are happy to support this innovative BC company.
The Lomi people are amazing
The Lomi people are amazing! Over the couple of years I have owned my Lomi, you have always responded quickly to my questions and have understood why I needed to reduce my use. I thank you.
Amazing in every aspect
Amazing product, amazing company and SUPER FAST customer service. I'm so impressed with how far this company has come and I'm obsessed with my Lomi
Easy to use system to resolve a…
Easy to use system to resolve a warranty issue. Completed required form, sent a picture and requested issue was completed in a timely manner.
Thanks
Very helpful
Very helpful! Great mood of service and solved my issue.
Lomi makes it very easy…
Lomi makes it very easy to contact customer service. They respond promptly and courteously and are very helpful. It’s a great product and great customer service!
Warranty
Lomi was supportive through the process of restoring function of our composter.
They are a very pleasant company to communicate with and I will always be happy to support a Canadian Company with such integrity.
Fast and courteous service at all time…
Fast and courteous service at all time ! I now have 2 Lomi from
Different generations and I can t wait to start using my new one !
All my plants benefits from my marvellous compost !
Kira from Pela was responsive and…
Kira from Pela was responsive and understanding. She helped turn a frustrating and disappointing experience into a positive one
Amazing
Amazing! I love my Lomi. And their customer service is very helpful too. We had an issue with our Lomi and they went above and beyond to address it. They stand behind their product
Quick responses and problem solved!
We had an issue with our bucket so I reached out to Lomi customer service. The back and forth was quick and friendly and a replacement bucket is already in the mail. Couldn’t be happier with the whole process!
Great service
Overall, things went well. It was easy to get my issues resolved when I needed a replacement part.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








