Loeah Omdömen 

526
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I feel the pants become a little loose during the day apart from that they feel fine. I haven’t had a leakage whilst wearing them so I cannot comment on their effectiveness. However I have worn th... Se mer

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Betygsatt 4 av 5 stjärnor

Delivery took forever, however, I got lucky first time with the right fit and they are incredibly comfy. However, I don't think the absorbency is quite as good as claimed. On my heaviest days I am g... Se mer

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Betygsatt 4 av 5 stjärnor

Find them comfortable, don’t leak , handy to have separate pad to add if needed for long journey. Finding much better than disposable pad , or pants have stopped my order for disposal pads so what I s... Se mer

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Betygsatt 4 av 5 stjärnor

I believe the briefs will be very absorbent however at the moment I don’t need them to be so absorbent. I only need security in case of slight leakage so I would prefer an absorbency panel which is a... Se mer

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Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

526 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 99 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

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(526)

526 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Avoid

Ordered from Luna to find it then changed to a new brand -ordered 3 weeks ago and items are lost in transit , we go abroad on holiday in a few days and I needed them for my kids before we went. No way to request a refund on items which haven’t even made it into the country . Ordered from Luna thinking they were a uk brand however have found all shipped from china. Avoid

30 september 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey,

Thank you for sharing your concerns, and we're sorry to hear your order hasn't arrived in time for your holiday. We completely understand why seeing that your order is being shipped from China raised questions, so we'd like to explain how we work.

We're an international company, and our underwear is manufactured in China, as is the case for much of the period underwear available today. Rather than shipping our stock to warehouses in different countries, storing it again and then sending each order on to the customer, we store our stock directly next to our factory. This allows us to ship orders straight to our customers without an extra warehouse or transport step in between. We've deliberately chosen this way of working to reduce unnecessary transport and keep the environmental footprint of our distribution as low as possible.

The trade off is that our delivery times are a little longer. That's why our order processing, shipping and delivery times are clearly stated on our webshop before ordering. We understand this may not be the preferred option for everyone, but it's a conscious choice we've made in how we organise our supply chain.

X Loeah 💕

Betygsatt 5 av 5 stjärnor

I have quite a few pairs of the…

I have quite a few pairs of the seamless hipster pants and some seamless thongs too. They’re really comfortable underwear for every day wear on your periods, spotting days, sleeping, great for the gym too as no VPL. Also great for long days out away from home and festivals, as you don’t have to worry about changing constantly. They really do last the day. They’re discreet and feel like a normal pair of underwear with a slightly thicker gusset. I’ve tried other brands previously but these have been the most comfortable. I have adenomyosis and an irregular cycle so these period pants have been an absolute life saver!

11 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey,

Thank you so much for taking the time to write such a detailed review! We know how unpredictable things can be with adenomyosis and an irregular cycle, so it means a lot to hear our underwear makes everyday life feel that little bit easier. From the gym to festival days, we love that you can just get on with your plans without worrying.

Thanks again for sharing your experience, we're sure it will help others too!

X Loeah 💕

Betygsatt 4 av 5 stjärnor

I feel safe when wearing the.

I feel safe when wearing my knickers. I originally bought my usual size but they were a bit big and the underneath is very wide so it bunches up and is a bit uncomfortable. I purchased a smaller size and they fit very well.

11 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey,

Thank you so much for your review! We're really happy to hear you feel safe and protected wearing them. Finding the right size online isn't always easy, so we're glad you've found a fit that feels just right. We hope you enjoy wearing them!

X Loeah 💕

Betygsatt 4 av 5 stjärnor

Find them comfortable

Find them comfortable, don’t leak , handy to have separate pad to add if needed for long journey. Finding much better than disposable pad , or pants have stopped my order for disposal pads so what I saved has paid for these . My only issue I have is getting them dry especially now not often able to air dry because of weather. Even after 3 days they still feel slightly damp on putting on . Is there any remedy for this as you state cannot be put in dryer .

11 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Jill,

Thank you so much for your lovely review! It's great to hear they're working so well for you, and even better that the switch is saving you money too.

Drying can definitely take a bit longer in the colder months. A few tips that can really help:

After washing, gently roll them up in a dry towel and press to soak up some of the extra moisture. Then hang them inside out with the gusset facing outwards, so the absorbent layer gets as much air as possible. A warm, well ventilated room works best, for example near a radiator or on a drying rack in a heated space, just not directly on the heat source itself. If you have a dehumidifier, drying them in the same room can also speed things up a lot.

We hope this helps keep them fresh and ready to wear!

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Fab!

Fab, perfect by the pool and in the pool on holiday

17 september 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Victoria,

Thank you so much for your lovely review! We're so happy to hear you could relax and enjoy your holiday without any worries. That's exactly how it should be!

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service

12 augusti 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Lewis,

Thank you so much for your review! We're really glad our team could help you. If there's ever anything else you need, we're always happy to help.

X Loeah 💕

Betygsatt 5 av 5 stjärnor

I love them!

Absolutely fab! I do a lot of spots so wearing a pad is a nightmare and tampons just aren’t for me
I find these very comfortable and hold my
Flow great :)

11 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Tilly,

Thank you so much for your lovely review! It's great to hear you've found something that keeps up with your active lifestyle and feels comfortable at the same time. We hope they keep you feeling confident during every workout and match!

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Lovely product

Lovely product, will be buying more. Great brand.

10 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Gabby,

Thank you so much for your lovely review! We're really happy to hear you're enjoying our underwear, and we can't wait to welcome you back for your next order.

X Loeah 💕

Betygsatt 1 av 5 stjärnor

Do not waste your money

I bought into Luna (now Loeah) and their marketing story, genuinely believing they were a credible brand offering something different. Unfortunately, a few months later, I bought period thongs on SHEIN and was shocked to find they were exactly the same as the ones I had bought from Luna/Loeah.

The only real difference? The price. You can get 3 pairs on SHEIN for around £12, instead of paying a premium for what appears to be the exact same product (that took almost 2 weeks to arrive as shipped from China!!).

I honestly regret spending my money on this brand. I expected better and feel completely misled by the branding and marketing.

Save your money and compare alternatives before buying. I certainly wouldn’t purchase from them again.

6 augusti 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Marta,

We're sorry to hear you feel disappointed, and we'd like to share a bit more about how we work.

We produce our own menstrual underwear in a factory we've been working with for a long time. We choose the materials ourselves, check the production processes and make sure our products meet the right certifications. Producing in China absolutely doesn't mean lower quality. Most brands produce there, precisely because that's where the best technology, materials and expertise for menstrual underwear can be found. By keeping everything in one location, we also cut down on transport in between and can work more sustainably.

It's true that you can find cheap lookalikes on sites like SHEIN or AliExpress these days. With imitations like these, though, there's no way of knowing which materials have been used, what the quality is like, or whether they're free from harmful chemicals. That's exactly the difference we stand for.

If you ever have any questions about our materials or certifications, we're always happy to help.

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Soft seam free incontinence pants are like a second skin

I ordered the seam free incontinence pants in beige. They are very soft and only after a few wears they became like a second skin. It did not take long for me to feel confident that they do not leak.
The customer service is really good and the people there are really friendly, nothing is too much trouble.
The only downside is the delivery time which does take a few weeks, however, the wait is worth it!

12 september 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Alison,

Thank you so much for your lovely review! It's so nice to hear they've become such a natural part of your day and that you feel confident wearing them. We're also really happy our team could help you along the way.

We appreciate your patience with the delivery. Because we ship your order directly from our warehouse next to our factory, it can take a little longer to arrive. We're always looking at ways to speed this up, so we're really glad you feel the wait was worth it!

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Purchased 6 pairs now for my daughter!

Purchased 6 pairs now for my daughter, she finds them reliable and comfy and no longer worries about unexpected leaks during the school day! Also a life saver for dance as barely visible under dance wear. Fab product!

9 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Laura,

Thank you so much for your lovely review! It's wonderful to hear your daughter feels so confident, both at school and on the dance floor. Knowing she can focus on her day without worrying about leaks is exactly why we do what we do.

We hope she keeps enjoying them, and happy dancing to her!

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Soft comfortable brief - does the job.

It took a few purchases to decide which style was best for me. Now I am really happy with the seamless brief style and I now have got quite a few. They are very soft and comfortable. I feel perfectly comfortable when out and about wearing them.

9 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Sue,

Thank you so much for your lovely review! Finding the style that feels just right can sometimes take a little trying, so we're really happy you've found your favourite. It's great to hear you feel so comfortable and confident wearing them every day.

X Loeah 💕

Betygsatt 5 av 5 stjärnor

I was quite sceptical before ordering…

I was quite sceptical before ordering as my daughter and I have tried period knickers before with varying success.
I was reassured to see the size guarantee as I was unsure which size we would need.
I needn’t have had any concerns. The underwear fits great, works and doesn’t feel bulky or make any noise. We are very happy with them and I wouldn’t hesitate to recommend.

14 september 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Candice,

Thank you so much for your lovely review! We completely understand feeling a little unsure at first, especially after mixed experiences with other brands. So it's really great to hear that both you and your daughter are so happy with them.

Thanks for recommending us, and we hope they keep you both feeling comfortable and confident every cycle!

X Loeah 💕

Betygsatt 1 av 5 stjärnor

Poor quality

I ordered 7 pairs; all arrived in the same sealed bag with a warning that breaking the seal would render returns impossible. I understand that underwear is a hygiene product, and I would have been prepared to take a risk on a single pair, but since all were sealed in a single pack, I couldn't return any of them even though I'd only tried on one.

In spite of having ordered the most absorbent style, I had leaks over the sides of the gusset.

After first wash, the adhesive on the unstitched seams completely came apart. Admittedly I washed on warm rather than following the instructions to wash cold (I'd argue a design flaw: hygiene products really should be washed hot). But I own several other brands of period underwear, which I've worn and washed on my machine's hygiene plus cycle for years without issue.

I'm very disappointed in having spent such a lot of money on what is now a pile of rags.

9 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Megan,

We're really sorry to hear about the issues you've experienced with your order. That's definitely not what we want for anyone, especially after investing in several pairs.

Our warehouse handles a large number of orders every day, so unfortunately we aren't able to accommodate specific packaging requests. We appreciate your understanding on this. We do know that finding the right size and style online can be tricky, which is why we offer our Fit Guarantee on your first order.

We'd really like to look into this properly with you, including the leaks and what happened after washing. To make sure we can offer the right solution, we'll need a few more details from you. Could you please send us an email at info@loeah.co.uk? We'll be happy to help you further from there.

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Good customer service when I have issue…

Good customer service when I have issue with my order. Would recommend

9 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Art,

Thank you so much for your review! We're really glad our team could help you sort things out with your order. It means a lot that you'd recommend us!

X Loeah 💕

Betygsatt 4 av 5 stjärnor

Confusing but reasonable

I really don’t understand how two pairs ordered from the same advert, just different colours can arrive as different sizes ( but both labelled the same) and in two different materials, but here we are… 🤷‍♀️ she likes them both ( even though the larger pair leaked - not totally unexpected given the size discrepancy) I also didn’t notice that they come from China rather than the UK, and as the company like to say to people - it does say on the website (you just have to go digging for it, it’s not obvious at all. ( again, my fault for assuming the UK email and address meant they’d come from the UK)
Overall she likes them - the cotton pair are very comfortable. The larger pair are bamboo ( which I’d have thought she’d prefer, but apparently not!) which is why I don’t understand the difference - all I changed when I ordered both was the colour 😆

7 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Trudi,

Thank you for your honest review! We're really glad to hear your daughter likes both pairs, and that the cotton ones have become such a comfortable favourite.

Thanks for pointing out the difference between the two pairs. We completely understand that this can be confusing when you've only changed the colour, so we'll take your feedback on board to make this clearer on our website.

We also appreciate your feedback about the shipping information. Our stock is stored right next to our factory, so we can send orders straight to our customers without an extra warehouse step in between. We'll look at how we can make this easier to find for everyone.

Thanks again for taking the time to share your experience with us!

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Great customer service

6 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Nicola,

Thank you so much for your review! We're really happy to hear you had a good experience with our team. If you ever need anything else, we're always here to help.

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Great customer service

This was my first experience ordering from Loeah and I am really impressed with the range of styles and colours available and their customer service. When my first order arrived and didn’t fit, I’ve been able to order a replacement size for free under their fit guarantee. Email support is easy and swift when needed.

8 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Alice,

Thank you so much for your kind review! We're really happy to hear your first experience with us has been such a positive one. Choosing the right size online isn't always easy, so we're glad our Fit Guarantee could help you find a better fit.

We hope your new pairs feel perfect and that you enjoy wearing them!

X Loeah 💕

Betygsatt 5 av 5 stjärnor

We can’t get enough off Loeah !

We can’t get enough off Loeah !
I bought for my daughter two pair of period pants and she wasn’t sure if she was going to like it as she had a few from another brand.
When she started wearing, she said she felt more comfortable compared to the brand she had previously.
She can’t get enough, love it and I bought a few more pairs and added some for me too!
Highly recommend it! ❤️

8 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Ju,

Thank you so much for your lovely review! It's so nice to hear your daughter feels this comfortable in our underwear, especially after trying other brands. And how fun that you've joined in too! We hope you both enjoy your new pairs.

X Loeah 💕

Betygsatt 5 av 5 stjärnor

Very nice quality items

Very nice quality items - also love the colours! Excited to try them.

8 oktober 2026
Omdöme utan inbjudan
Logotyp för Loeah

Svar från Loeah

Hey Mathilde,

Thank you so much for your lovely review! We're so happy you like the quality and the colours. We hope you'll love wearing them just as much, and we'd love to hear how you get on!

X Loeah 💕

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