I ordered blank keys from the illustration on the website. When they arrived, I found that the front of the key (as illustrated) matches my original but the back of the key (not illustrated) does not... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really pleased with my new locks. They look fantastic Easy to use website with easy options for payment and very good prices. Great customer service especially since I had lots of questions and a retu... Se mer
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I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Se mer
I only ordered one lock but got 3 have paid Tried phoning many times got held on line for a while then horrendous noise cuts me off many many times gave up trying to communicate with a human in the... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Kontaktuppgifter
Storbritannien
- lockstation.co.uk
4,3
Utmärkt
520 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They had a good site easily found what…
They had a good site easily found what I required ordered and delivered promptly
25 mars 2025
Fake business
I did buy lock for £150 with next day delivery. This was thursday 6th of march. Today is 12th of march and i still did not get it. Never been in my house. No leaflet from parcel force. They refusing every refund. Did not get comfirmation. Absolute joke. Ridiculous what they can do. Nobody should buy from them. Use othe seller..thy will rob yur money
12 mars 2025
Omdöme utan inbjudan
Parts arrived in good time
Parts arrived in good time and although 1 item was defective, they replaced it promptly with no fuss. Good value.
25 februari 2025
great service
25 februari 2025
I ordered the wrong items and was able…
I ordered the wrong items and was able to change my order without any quibbles
24 februari 2025
I bought a Mira lock for a patio door
I bought a Mira lock for a patio door, I spent over 2 hours trying to get it to lock, eventually I concluded there was something not right , It cost me to send it back, and then they charged around £ 6 to put back into stock no answer re if the lock was faulty. Meantime I bought the same type mila lock from my local shop fitted it and fine , I brought this to there notice and requested my £ 6 be returned they said the lock was checked and was not faulty . I disagree . So they have the lock and I am about £ 9 down with return costs .
21 februari 2025
Omdöme utan inbjudan
uPVC Double glazed window lock replacement
The replacement part arrived the next day as requested. It fitted easily. It works perfectly
28 januari 2025
Items where as described
Items where as described, well packaged, good quality and fitted perfect, would recommend
28 januari 2025
Very Poor Customer Service and feels…
Very Poor Customer Service and feels like i have money stolen from me.
27 januari 2025
Very good overall.
Got exactly the right item I needed, and it was easy to find it on the website and confirm the detailed dimensions (something that not all other companies do). Price was OK. Shipping cost on the high side. Kept well-informed and no problems with delivery. V good overall.
28 januari 2025
Ordering and payment was simple
Ordering and payment was simple, and my ordered arrived in 48 hours , bang the day and times specified.
Quality of goods where excellent and was exactly the size and colour I required I will be ordering more from locks lockstation, well done and thank you.
28 januari 2025
GREAT SPREADER KITS
GREAT PACKAGING AND SOUBER CASES FOR SPREADER KITS FOR UPVC DOORS AND WINDOWS.
2 januari 2025
Quick delivery and ease of fitting
3 januari 2025
Had ordered the lock which arrived in…
Had ordered the lock which arrived in good time despite the Xmas holidays. Unfortunately it was the wrong size for my door so I needed to return the item. The process was straightforward and refund has now been received.
Happy to do business with again
3 januari 2025
Specification as described and arrived…
Specification as described and arrived in good time.
3 januari 2025
Came when you said it would.
2 januari 2025
Data breach - stolen personal data
According to Malwarebytes, my personal data was stolen from this site during a data breach after I made a purchase.
4 december 2024
Omdöme utan inbjudan
Svar från Lockstation
Dear Paul,
Thank you for sharing your concerns with us. We take data security very seriously and would like to clarify a few important points to reassure you.
Firstly, we ensure that all security patches are kept up to date and follow strict compliance with PCI DSS (Payment Card Industry Data Security Standards). This includes regular vulnerability scans to identify and address potential risks proactively.
Secondly, we do not store any card details on our systems. All transactions are processed securely through Stripe using an iframe integration, which means your payment details are never handled directly on our site. This adds an additional layer of security to protect your information.
If you have received an alert from Malwarebytes or any other service regarding a potential breach, we encourage you to contact our customer support team directly. We can investigate further and work with you to ensure your concerns are addressed thoroughly.
Your trust is important to us, and we are committed to maintaining the highest standards of security.
Kind regards,
Team Lockstation
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.