I ordered blank keys from the illustration on the website. When they arrived, I found that the front of the key (as illustrated) matches my original but the back of the key (not illustrated) does not... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really pleased with my new locks. They look fantastic Easy to use website with easy options for payment and very good prices. Great customer service especially since I had lots of questions and a retu... Se mer
Företaget har svarat
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Se mer
I only ordered one lock but got 3 have paid Tried phoning many times got held on line for a while then horrendous noise cuts me off many many times gave up trying to communicate with a human in the... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Kontaktuppgifter
Storbritannien
- lockstation.co.uk
4,3
Utmärkt
520 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt and efficient
28 augusti 2023
Exactly what I require!!
24 augusti 2023
Great product at a reasonable price
24 augusti 2023
Good to find a piece for repairing a…
Good to find a piece for repairing a lock that would otherwise have been thrown away. Easy to order, the piece arrived in good time and as described. Thank you.
24 augusti 2023
Very prompt service and delivery
24 juli 2023
All good service from lock station.
24 juli 2023
It took nearly a month to arrive
It took nearly a month for the order to arrive. I was able to order a product that was out of stock. Rather than sending 7 of 8 products that were in stock, the whole order was delayed by nearly a month.
Two separate dates were given, but neither met. When I questioned where the order was, I was told "it was dispatched last week" despite the Royal Mail tracking revealing it was actually dispatched on that same day.
I shall be returning my order, as I ordered the same products from a different company and that turned up in a more reasonable two days.
23 juli 2023
Fast no hassle and all keys worked
23 juli 2023
Delivery Problems
Product was fine and as ordered About time you stopped using Royal Mail
Received emails from them on three separate days advising they would deliver in a 4 hour window followed withing a few minutes saying they could not deliver as indicated and would deliver next working day. This happened 3 times and eventually on the 4th day it arrived through letter bow with normal post
25 juli 2023
Awful customer experience. Don't use
I ordered some fobs that arrived very late. I was away and when I returned the 14 day period had lapsed. On inspection they had been assembled already and I was unable to unassemble. Company claimed they arrive like that but I have ordered before and they don't.
Upon trying to get this resolved and not even asking for a refund just for them to be unassembled, I was offered no help or a solution. Stating it was our of 14 days. Rude staff on the phone. I think they have just sent me ones that may have been returned by a previous customer.
11 juli 2023
Omdöme utan inbjudan
Not happy with delivery service.
Ordered a part on Thursday and paid for next day delivery. Emailed on Monday to say not received and received a reply that it would be delivered on Tuesday. I was not very happy with the service provided.
26 juni 2023
Lockstation's well designed website…
Lockstation's well designed website allows accurate identification of what is required, with very reasonable and rapid postal delivery of the product selected.
26 juni 2023
Avoid, scamm and waste of time...
Ordered lock with 48 hours delivery (which they charge me and is clearly stated on invoice received) then wait day for confirmation, then afte 2 days nothing, then next working day (Monday) called them asking where is my item, very rude girl told me that i have 2-5 working days delivery, even if I checked again on my order...
Order cancelled, dont want any "bussiness" with them... Scammers.. They dont have items they sell in stock, after someones order they order from 3rd party suppliers.... AVOID
28 juni 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.