Wypożyczenie auta odbyło się szybko i bezproblemowo. Zasady były jasne i zrozumiałe. Jedyna uwaga dla osób dokonujących współpracy przez booking.com- nie kupujcie polisy przez booking tylko na m... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick and good service very flexible and thinking with the customer. In this case we could pick the car up at Bergamo airport and return it in Siena which was excellent for us. Nice brandnew car and v... Se mer
Företaget har svarat
Everything all great and we thank Locauto for that. But to ensure a fantastic experience, the company should explain how ZTL zones work with Waze (it simply does not work properly in these areas and y... Se mer
Företaget har svarat
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... Se mer
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Företagsinformation
Skrivet av företaget
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Kontaktuppgifter
V.le Europa, 23, 53100, Siena, Siena / Toscana, Italien
- +39 0577288938
Unisciti a MyLocauto Friends
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tutto perfetto grazie
Tutto perfetto grazie. Consiglio veramente servizio ottimo.eddy
30 september 2026
Svar från Locauto Group - Siena DT
Grazie! Faremo di tutto per rimanere la tua prima scelta. Al prossimo noleggio, Davide
Buena experiencia
Buena experiencia, buena atemcion por parte del personal. Vehiculo bien
24 september 2026
Svar från Locauto Group - Siena DT
Thank you for taking the time to leave us a positive review. See you soon, Enrico
The vehicle was clean and ready upon…
The vehicle was clean and ready upon our arrival and paperwork quick and efficient
20 september 2026
Svar från Locauto Group - Siena DT
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Fast and courteous service
Everyone was cordial during pick up and drop off. It was easy and fast.
Thank you for a job well done
25 september 2026
Svar från Locauto Group - Siena DT
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Personale super gentile
Personale super gentile, attento e propositivo. Davvero ocnsigliato.
30 augusti 2026
Svar från Locauto Group - Siena DT
Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia
Procedure semplici e veloci
Facilità di prenotazione, di ritiro e riconsegna veicolo
22 september 2026
Svar från Locauto Group - Siena DT
Grazie, ci portiamo a casa i tuoi complimenti! Al prossimo noleggio, Antonella
Everything was fantastic
Everything was fantastic. Very friendly staff with fast pickup and return.
18 september 2026
Svar från Locauto Group - Siena DT
Thank you for your feedback! Fausto
The service was quick and hassle-free
The service was quick and hassle-free. We took the vehicle with comprehensive insurance.
10 september 2026
Svar från Locauto Group - Siena DT
Hey, thank you so much for your kind words. we hope to see you soon! Erika
The back door sensor light was not…
The back door sensor light was not working and constantly bipping for the entire journey
17 september 2026
Svar från Locauto Group - Siena DT
Dear Christopher,thank you for your review.
We are deeply sorry for the issues you experienced during your trip.
We have taken your comments to heart to improve our vehicle inspection procedures, and we hope to welcome you back for a much better experience next time!
Chiara
Everything all great, except…
Everything all great and we thank Locauto for that. But to ensure a fantastic experience, the company should explain how ZTL zones work with Waze (it simply does not work properly in these areas and you might take a long time to arrive at destination). It happened to us in downtown Florence. And another thing we did not know is that auto service at gas stations require a credit card pin to work. I do have a PIN for my credit card. The result is that I could not fuel the car and had to pay the extra fee to the car rental company afterwards. Besides these things, car was clean and new, worked pretty well. Maybe these instructions should be given to the client at pickup point.
8 september 2026
Svar från Locauto Group - Siena DT
Dear Luigi,Thank you so much for taking the time to share your feedback! We are thrilled to hear that you were pleased with the clean, new vehicle and that overall you had a great experience with Locauto.
We are truly sorry for the issues you encountered regarding the ZTL (Limited Traffic Zones) navigation and the fuel station payment process.
We take your suggestions very seriously and will use your notes to improve the information and tips we provide to our guests at the pickup counter.
Thank you once again for your constructive advice, and we look forward to welcoming you back for another fantastic journey in the future!
Elisa
Quick and good service very flexible…
Quick and good service very flexible and thinking with the customer. In this case we could pick the car up at Bergamo airport and return it in Siena which was excellent for us. Nice brandnew car and very friendly staff. Locauto is very easy to work with, I recommend them, for me the best carrent company in Italy.
7 september 2026
Svar från Locauto Group - Siena DT
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Wypożyczenie auta odbyło się szybko i…
Wypożyczenie auta odbyło się szybko i bezproblemowo.
Zasady były jasne i zrozumiałe.
Jedyna uwaga dla osób dokonujących współpracy przez booking.com- nie kupujcie polisy przez booking tylko na miejscu u operatora, jeśli chcecie mieć 100% polisę.
5 september 2026
Svar från Locauto Group - Siena DT
Thank you for your feedback! Fausto
Svar från Locauto Group - Siena DT
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Svar från Locauto Group - Siena DT
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Sprawna szybka obsługa
Sprawna szybka obsługa, przemili ludzie. Dobre samochody. Pilecam
28 augusti 2026
Svar från Locauto Group - Siena DT
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Excellent experience all round
Excellent customer service, very straightforward process and very accommodating for last minute requests. Highly recommend!
2 september 2026
Svar från Locauto Group - Siena DT
Thank you for leaving us a positive review! See you soon, Enrico
I'VE GOT A CAR THAT WAS RENTED BY OTHER…
I'VE GOT A CAR THAT WAS RENTED BY OTHER PEOPLE BEFORE ME AND WITHOUT CHECKING IT DAMAGES, IT WAS GIVE IT TO ME,
WITH DAMAGES AND NO PETROL.
WHEN I RETURNED IT I WAS CHARGED FOR DAMAGES AND PETROL THAT I WAS NOT DONE BY ME.
25 augusti 2026
Svar från Locauto Group - Siena DT
Dear Jose,Thank you for sharing your feedback. We are sincerely sorry to hear that your rental experience was ruined at the end by the damage and fuel charges.
We would like to clarify our procedures to ensure maximum transparency. Every vehicle is thoroughly checked upon return before being handed over to the next customer. Furthermore, we always offer a joint vehicle inspection (check-out) before you leave the parking lot. This allows the driver to verify the fuel level and check for any discrepancies between our official damage report and the actual condition of the car, so we can update the rental agreement immediately.
If you have any doubts about the final bill, we invite you to contact our Customer Service team (https://portale.locautorent.com/websitecs/cs-home.aspx). They will be able to provide you with all the necessary documentation and information regarding your specific case.
We truly hope to have another opportunity in the future to provide you with a much better experience and regain your trust.
Elisa
Personale come sempre molto gentile e…
Personale come sempre molto gentile e disponibile, nuovissima macchina come prenotata.
29 augusti 2026
Svar från Locauto Group - Siena DT
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Svar från Locauto Group - Siena DT
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Svar från Locauto Group - Siena DT
Grazie per la bellissima recensione, siamo davvero felici di leggere le tue parole! Il nostro team è entusiasta. Non vediamo l'ora di rivederti, Davide
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