Ottima esperienza sotto ogni punto di vista sia al ritiro auto che alla consegna. Personale molto professionale, procedure veloci, chiare e snelle.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ottimi prezzi i loro mezzi di trasporto e le loro Auto sono il top il personale ottimo lo consiglio per chi ha bisogno per un lavoro ho un Auto per potersi spostare a Milano se non si ha un auto che... Se mer
Företaget har svarat
Il personale è preciso, professionale e cordiale e rapido. Ma il trattamento ricevuto, con la consegna di un auto al di sopra delle mie aspettative è stato fantastico! Auto di prim'ordine, pulita, poc... Se mer
Företaget har svarat
Esperienza super positiva, come Sempre. Ciro, Edo, super professionali, attenti alle mie esigenze. Cordialità e simpatia. Con gratitudine Maria Teresa di Eventi In Movimento di Annarosa Cattaneo
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Företagsinformation
Skrivet av företaget
Presso l'ufficio Locauto Rent di Milano Via Cassala, 57 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0289420090 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Kontaktuppgifter
Viale Cassala, 57, 20143, Milano, Milano / Lombardia, Italien
- +39 0289420090
Unisciti a MyLocauto Friends
4,6
Utmärkt
687 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Noleggio di 3 mesi
La pratica di ritiro e riconsegna del mezzo è stata semplice e veloce.
Il personale molto cortese.
L'auto, nuova, ha mantenuto le aspettative.
7 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Grazie! Felici di esserci meritati cinque stelle. A presto, Enrico
Ottima personale esperta cordiali gentile efficiente e risolutivo a favore del proprio cliente che va a fare un noleggio auto furgoni nuovi puliti e funzionanti e se la mia esperienza è Norauto 🥝🚙🚛
Ottimi prezzi i loro mezzi di trasporto e le loro Auto sono il top il personale ottimo lo consiglio per chi ha bisogno per un lavoro ho un Auto per potersi spostare a Milano se non si ha un auto che per esigenze lavorative pagano il passaggio alle
Are A,B,C a traffico limitato se non paghi un passaggio da diventare matti se ci si pensa gente
18 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Grazie! Felici di sapere che la tua esperienza è stata da cinque stelle! Alla prossima, Angelo
للاسف الشركة اخذت قيمة الوديعه بدون وجه…
للاسف الشركة اخذت قيمة الوديعه بدون وجه حق حيث ذكرو لي انه لابد ان يكون خزان الوقود ممتلى اثناء تسليم السيارة وبعد التزامي بذالك وملء خزان الوقود لم يتم ارجاع الضريبه او التجاوب معي اثناء اتصالي
10 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Hello Mr. Alsubei, thank you for sharing your experience with Locauto and for bringing this matter to our attention. We would like to confirm that the request to unblock the deposit starts the day you drop the vehicle off. If you need support on the charges and the deposit you can get in touch with our Customer Service at the link https://portale.locautorent.com/websitecs/cs-home.aspx.
Sara
Svar från Locauto Group - Milano Cassala Assago
Grazie! Contenti di saperti felice, a presto Roberta
ATTENZIONE AL CLIENTE
C'è stato un problema al momento del ritiro per una difficoltà nella prenotazione. L'addetto ( non conosco il nome, un ragazzo alto con i capelli rasati) è stato bravissimo a risolvermi il problema. Da cliente è bello quando vedi attenzione ed interesse per le tue esigenze. Grazie
14 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Grazie! Contenti di saperti felice, a presto Roberta
The car was very good
The car was very good. All the features we asked for were included and the people at the rental office were very knowledgeable and
Helpful
14 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Thank you for your feedback! Fausto
Would recommend.
Fast, efficient service. Good communication. Car was in great condition. Fair price.
7 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Svar från Locauto Group - Milano Cassala Assago
Grazie! Siamo felici di sapere che hai trascorso un buon viaggio con Locauto. Speriamo di rivederti presto, Erika
Svar från Locauto Group - Milano Cassala Assago
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Fee payment problems
Dear Customer Service Team, good afternoon
I received a sudden and unexplained charge on my card. I blocked the card because I initially suspected fraud, as I had not been properly notified by the rental company. I later realized the charge was from the rental company and was for an administrative fee.
I would like to point out that if the company had notified me about the fee in advance via email, this confusion wouldn't be happening!
Since then, I have been trying to settle the payment, without success.
I tried using the company's website to view the fees, but I am unable to submit the documentation there.
I received a form to authorize the payment for June 24, 2026, and submitted the required documentation on June 25, 2026. Even so, the company claims there are issues with the payment authorization.
I have already sent several emails trying to resolve this situation and pay the fee. I simply cannot get it done.
This situation has dragged on for far too long! We need to resolve this!
I would like a quick and efficient solution from the company. I must point out that I am unable to upload and submit the necessary documentation to rectify this situation via the customer service page.
Therefore, I look forward to an efficient and definitive solution regarding this payment.
To which email address can I forward the requested documentation to authorize payment?
Contract details:
Rental agreement number: 769
Vehicle plate: GR604SB
I hope that through this contact, I can finally resolve this situation.
I look forward to your replay.
Thank you in advance for your attention to this matter.
Maria Virgínia S. Peixoto
10 april 2026
Svar från Locauto Group - Milano Cassala Assago
Dear Maria Virginia,thank you for getting in touch with us.
We are truly sorry for the stress and frustration this situation has caused you. We fully understand how confusing unexpected charges can be.
Please rest assured that our team has taken charge of your file and is handling it internally to ensure everything is settled smoothly. We have made every effort to provide you with the necessary support to resolve this issue as quickly as possible.
Thank you very much for your patience and cooperation throughout this process.
We hope to welcome you backin the future for a smoother experience.
Chiara
Meglio di ogni aspettativa
Il personale è preciso, professionale e cordiale e rapido. Ma il trattamento ricevuto, con la consegna di un auto al di sopra delle mie aspettative è stato fantastico! Auto di prim'ordine, pulita, pochissimi chilometri mi ha permesso di fare molta strada in totale sicurezza. Consiglio di appoggiarsi a questa sede...sarete in ottime mani!! Grazie Ciro
30 juni 2026
Svar från Locauto Group - Milano Cassala Assago
Grazie! Se tu sei felice, figurati noi! Grazie per aver speso del tempo per questa recensione. A presto, Lorenzo
Servizio professionale e personale…
Servizio professionale e personale gentile, preparato e collaborativo. Veicoli in ottime condizioni. Ottimo rapporto prezzo/servizio
30 juni 2026
Svar från Locauto Group - Milano Cassala Assago
Grazie! Ce la mettiamo tutta per mantenere le promesse che facciamo. Al prossimo noleggio, Angelo
Locoauto Group were outstanding to deal…
Locoauto Group were outstanding to deal with.
Alessandro was particularly helpful from the outset through to handing back the keys at the completion of the hire period.
Professional, flexible and courteous. Highly recommended.
7 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Thank you for your feedback! Fausto
tutto perfetto.
E' stata una sorpresa positiva, personale gentile , il mezzo pulito, da tenere in considerazione e consigliarlo!
grazie
5 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Grazie! Siamo felici di sapere che hai trascorso un buon viaggio con Locauto. Speriamo di rivederti presto, Erika
Great little car
Great little car
Booked an automatic and they tried to give us a manual but given we were driving on the opposite side to normal we refused
They got us an automatic no problem
Great guys it wasn’t an issue for them
4 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
BUENA OPCION ECONOMICA PERO SEGURO TE DARAN OTRO VEHICULO....
EL VEHICULO QUE RESERVE NO ESTABA Y EL SIMILAR HABIA UNA SOLA ELECCION MUY DIFERENTE AL COMPACTO PREMIUM QUE HABIA ELEGIDO.
EL PERSONAL SE ESFORZO POR HACER QUE LA SITUACION SEA MAS AMENA DENTRO DE LAS POSIBILIDADES QUE TENIA LA EMPRESA QUE PARECE ESTAR DESBORDADA CON LA CANTIDAD DE ALQUILERES CON RESPECTO A LOS POCOS VEHICULOS DISPONIBLES.
26 juni 2026
Svar från Locauto Group - Milano Cassala Assago
Thank you for your feedback, Ernesto. We sincerely apologize that the vehicle you booked was not available and that the alternative did not match your expectations. This is likely due to the high season, when demand is at its peak, but we understand this does not excuse the inconvenience. We appreciate your kind words about our staff's efforts, and we are constantly working to better manage our fleet. We hope to welcome you again and offer you a more satisfying experience.
Anna
Everything was nice
Everything was nice. The car was even better that I expected. Staff was very polite and helped with the documents and other questions.
1 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Hello, so glad you enjoyed the trip with us, Fabio
The car is in excellent condition and nearly new
The mid-size car I booked was unavailable, so they upgraded us to a station wagon. However, we felt the car was too long and would be difficult to park in Italy, so we went back to discuss it. They immediately swapped it for a compact SUV. The car drop-off process was quick, and the overall service was excellent.
2 juli 2026
Svar från Locauto Group - Milano Cassala Assago
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Picking up the car was quick and…
Picking up the car was quick and pleasant.
A new car with only 2,000 km.
We picked up the car at the branch in Milan and returned it at Milan airport,
the whole process was quick and easy.
29 juni 2026
Svar från Locauto Group - Milano Cassala Assago
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Svar från Locauto Group - Milano Cassala Assago
Thank you for leaving us a positive review! See you soon, Enrico
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