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Lloyds Business Accounts Omdömen 

1 629
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I really appreciated Mel's patience and care in helping me set up my business account at Halifax Brighton. He explained everything and supported me well and I've come back to him each time to complete... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Simple process using their business app to open my business account with no issues. The process was simple using their business app to submit my documents for verification and Face ID verifica... Se mer

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Betygsatt 4 av 5 stjärnor

It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... Se mer

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Betygsatt 5 av 5 stjärnor

My expirences with llods business banking is great because there are alot of scams online these days and other provider seems not to make customers aware of how to protect themselves. Lloyds will info... Se mer

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Företagsinformation

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Om Lloyds Business Accounts

Skrivet av företaget


Over one million businesses already bank with us. It’s time to join them.

We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.

With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.

Start-up small business >
Switch your account >

Kontaktuppgifter

Business Bank Account

Apply for a business bank account online in minutes

4,1

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(1 629)

712 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

My partner has just tried to add me to…

My partner has just tried to add me to her business account with an additional card..

What an utter farce.

Card issued to business address in my name, but not added to internet banking account, cannot be controlled or managed by my business partner for levels and spend, apparently all my responsibility and yet PIN sent to business address.

My partner has been a Lloyds customer for over eleven years and has just received the worst customer service in Branch on a booked appointment and equally when escalating the matter as a complaint.

The bank staff were just not interested in finding solutions or taking ownership of a genuine problem and my partners business pays their wages!

Which is why will go elsewhere and take to media everywhere to let everyone know.



22 juli 2026
Omdöme utan inbjudan
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Dear Simon,

We are sorry to hear about the frustrating experience you and your partner have had with adding an additional cardholder to her business account. We have tried to reach out support you further with our trained business advisers.

We understand your disappointment regarding the card's functionality, the lack of control, and the poor customer service received both in the branch and when escalating the complaint.

We regret that our staff did not meet your expectations in finding solutions. We take your feedback very seriously and are committed to reviewing the issues you've highlighted to improve our services.

We appreciate you bringing this to our attention.

Regards
Lloyds

Betygsatt 5 av 5 stjärnor

Good communications and information…

Good communications and information about the progress.

21 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Mrs Mary Joyce Cooper,

Thank you for your wonderful review! We're delighted to hear that our communication and updates on your progress were helpful. Your positive feedback is greatly appreciated.

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Opening Buisness Account

It's very comprehensive way of communication. Filling online forms were bit confusing however managed everything after studying them carefully.

20 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Jeeva Arambegedara.

We are so glad to hear you found our communication comprehensive! We understand that online forms can sometimes be a bit challenging, and we appreciate your patience in navigating them. Your feedback helps us improve.

Thanks,
Lloyds

Betygsatt 1 av 5 stjärnor

Such a poor service. Do not waste your money and time

Such a poor service, time to leave this incompetent bank. Lloyds Business routinely block purchases despite assurances there are no blocks set. Even with verified payments, items are blocked - but they do not advise you. You have to wait for your item or service provider to inform you. This undermines reputation and confidence. This service is anti-business. AVOID.

Edit. I spoke to Fraud department. 30 mins on the call but they finally assured me all blocks had been removed from my card. 2 days later.. Amazon orders all cancelled as card still blocked. £8.50 a month for this awful service.

In addition, when they do phone, it comes through as a random UK number.. the type they also tell you not to answer. Why can't the online card verification be enough??

19 juli 2026
Omdöme utan inbjudan
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Ben Needham,

We appreciate you sharing your experience regarding blocked payments. We understand how frustrating it is when transactions are unexpectedly declined, especially when you've been assured otherwise. We are reviewing our processes to prevent such issues and improve how we communicate these situations.

We have reached out via call to assist, however we have been unable to get in contact with yourself. We would love to look into this issue for you and if you get the opportunity to contact us please do.

Regards,
Lloyds

Betygsatt 4 av 5 stjärnor

Very interesting bank

Im happy with the experience and my company hopefully will do very well in a future

18 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Mr Ahmedpana.

We're so glad to hear you had a positive experience and wish your company great success in the future!

Regards,
Lloyds

Betygsatt 1 av 5 stjärnor

Don’t use them

Don’t use them , shut most of there banks down .
Due to a missed bounce back loan payment they shut all our accounts down and all we got was one tex .
Could not use our cards or make any payments . Told it could take 8 weeks to sort it out .
We are now in a mess as can’t make payments for new jobs which our customers have paid deposits in for . Missing order deadlines , this is not right at all. Please go to another bank .

17 juli 2026
Omdöme utan inbjudan
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Antony Deakin.

We are truly sorry to hear about the significant difficulties you've experienced with your accounts and the impact this has had on your business operations and customer commitments.

We understand how frustrating and disruptive it must be to face such challenges, especially when deadlines are at stake. We are actively reviewing your feedback to understand the processes involved and identify areas where we can improve our communication and support during such situations.

Regards,
Lloyds

Betygsatt 4 av 5 stjärnor

Easy to apply

Easy to apply

17 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Thanks John Bianco,

We appreciate your positive feedback regarding the process!

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

The application process was quick and…

The application process was quick and straightforward. The staff were professional, helpful, and explained everything clearly. Thank you for the excellent service.

10 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Thanks for the review Autocleanrpro LTD.

We're so glad to hear that our application process was quick and that our staff provided clear and helpful explanations. Thank you for your kind words about our excellent service.

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Excellent communication

Excellent communication and understanding of our business needs

15 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Thanks Nick Philpott.

We are so pleased to hear that our communication and understanding of your business needs met your expectations. Thank you for your kind words.

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Great Bank

Very good bank

16 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Thanks J R.

We appreciate the feedback and your confidence in our Business Banking.

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

The whole process of setting up a new…

The whole process of setting up a new business account has proved to be super efficient and effective.

12 juni 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Thanks Jane, we're so glad to hear that our new business account setup process was efficient and effective for you. We truly appreciate your kind words!

Betygsatt 5 av 5 stjärnor

Quickest business bank account ever opened

Quickest non internet business bank account ever opened, great comms and all cards, passwords and login received within 4 days of opening - 7 days in total. Much better than 12 years ago when a Lloyds business account (my first) would turn the application around in 3 months.

1 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hello,
We're so happy to hear about your positive experience opening a business account with us! It's wonderful to know that we could provide such a smooth and quick setup for you. Thank you for sharing your feedback!
Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

The application for the Business…

The application for the Business account for my Enterprise was seamless, despite taking considerable time to onboard the business, yet it was completed in an efficient way. Even i had the opportunity to get in touch with the onboarding team to communicate extra information which were essential for my business application.

It is my pleasure to do business with Lloyds Bank.

11 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Mr Mohab Elhawary,
We are delighted to hear that your experience with our Business account application process was seamless and efficient, despite the time it took. It is wonderful to know that our onboarding team was able to assist you with essential information. We truly appreciate your review and look forward to continuing to do business with you.
Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Well Done Lloyds

Everything was easy and straight forward to open an account

10 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hello Dyla Academic,
We're delighted to hear that you found the account opening process to be easy and straightforward. Thank you for your positive feedback!
Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

BUSINESS

so quick with no time delays

17 juni 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Negsan Limited,
We're glad you experienced a smooth account opening. We appreciate your positive feedback!
Regards,
Lloyds

Betygsatt 1 av 5 stjärnor

Submitted my application on the 3rd of June….

I wish I had a positive experience with Lloyds. It’s been 5 weeks since I applied for a business banking account. My business has been running for over 3 years and I wanted to switch to a high street bank for ease.

Within the first 7 days I was requested to upload further information, which I did. Since then I’ve had no further communication at all.

My last communication was an automated one on the 16/06/26 to say my application is taking longer than usual. I now cannot access the tracker at all.

I will now need to find an alternative bank after hearing nothing back from the accounts opening team despite them initially communicating with me via that email.

The tracker even said accounts take 4-8 days to open and if it had stated it would take in excess of a month I wouldn’t have applied in the first place.

10 juli 2026
Omdöme utan inbjudan
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Lauren,

We appreciate you taking the time to share your experience regarding your business banking application. We understand your frustration with the extended waiting period and the lack of communication, especially given your business's established history and your desire for a smoother transition.

We recognize that the stated timeline for account opening was not met, and we apologize for the inconvenience this has caused. We are currently using the information you have provided to review and your case and to try understand the root cause to take on learning. We will let you know once we have further information.

We will use our findings to review our application process and communication protocols to prevent similar situations in the future.

Your feedback is invaluable as we work to improve our services.

Many thanks.

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