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Lloyds Business Accounts Omdömen 

1 629
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I really appreciated Mel's patience and care in helping me set up my business account at Halifax Brighton. He explained everything and supported me well and I've come back to him each time to complete... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Simple process using their business app to open my business account with no issues. The process was simple using their business app to submit my documents for verification and Face ID verifica... Se mer

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Betygsatt 4 av 5 stjärnor

It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... Se mer

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Betygsatt 5 av 5 stjärnor

My expirences with llods business banking is great because there are alot of scams online these days and other provider seems not to make customers aware of how to protect themselves. Lloyds will info... Se mer

Företaget har svarat

Företagsinformation

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Om Lloyds Business Accounts

Skrivet av företaget


Over one million businesses already bank with us. It’s time to join them.

We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.

With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.

Start-up small business >
Switch your account >

Kontaktuppgifter

Business Bank Account

Apply for a business bank account online in minutes

4,1

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(1 629)

712 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

First Class Service

First Class Service

18 augusti 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi KL,

We are so pleased to hear that you found our service first class and grateful for the positive feedback!

Regards,
Lloyds

Betygsatt 1 av 5 stjärnor

International Business Transfers

We have been experience ongoing issues with international transfers and issues with the App for the last month causing critical issues in our business with no workarounds made available. While they eventually admitted they were experiencing IT issues, no updates or resolution has been given. Very poor customer service. I would change banks if it wasn't a hassle to do so.

18 augusti 2026
Omdöme utan inbjudan
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Andrew Dyson,

We understand your frustration with the recent international transfer and app issues, and we sincerely apologize for the critical impact on your business.

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

It was easy to open and close the…

It was easy to open and close the business account.

3 augusti 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Martha Davies,

We're delighted to hear that managing your business account was a straightforward experience for you. Thank you for your positive feedback.

Regards,
Lloyds

Betygsatt 2 av 5 stjärnor

Be much more prepared to open Trust…

Be much more prepared to open Trust Bank Accounts

2 augusti 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Elizabeth Allen,

We appreciate your feedback regarding the account opening process. We are always working to improve our services and your comments help us do so.

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Great bank for Business !!

Great bank for Business !!! I recommended this bank for business . many thanks

24 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Mahreen International LTD,

We're so glad to hear you recommend us for business! Your positive feedback means a lot to us. Thank you for sharing your experience.

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Business acoount

Quick aplication process!

15 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Ovidiu Daniel Ferent,

Thanks for the great feedback - glad to hear our application process was quick and easy for you to use.

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Excellent service delivery

Excellent service delivery, seamless app usage.

30 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Motunrayo Afolabi,

We are delighted to hear that you experienced excellent service and found our app seamless to use. Your positive feedback is truly appreciated!

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Great experience opening account with…

Great experience opening account with lloyds loads of advice and very easy to get started

6 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi David Munro,

We're delighted to hear that you had a great experience opening your account with us and found our advice helpful. Thank you for your positive feedback!

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Easy process

Easy process

10 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Derek May,

Thank you for taking the time to leave a review. We're delighted to hear that you found the process easy and straightforward. We appreciate your feedback and look forward to supporting you in the future.

Regards,
Lloyds

Betygsatt 4 av 5 stjärnor

Local bank

Local bank walked me through steps of getting the account up and running

4 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Dear Paul,

We're happy to hear that our team was able to assist you with setting up your account.

We appreciate your positive feedback!

Regards
LLoyds

Betygsatt 4 av 5 stjärnor

Buisness Banking

Easy to set up with clear instructions. The login security checks are thorough, making the process feel secure

24 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Dear Sanchez,

We're so glad to hear you found the setup easy and appreciate our thorough security measures.

Thank you for your positive feedback!

Regards
LLoyds

Betygsatt 5 av 5 stjärnor

Excellent telephone support

The customer support lady I spoke to yesterday was absolutely magnificent and extremely helpful. Could not be faulted or improved

23 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Dear Chris,

Thank you for taking the time to leave such wonderful feedback.

We're delighted to hear that the colleague you spoke with provided such excellent support and made a positive difference to your experience.

Thank you for choosing us.

Regards
Lloyds

Betygsatt 5 av 5 stjärnor

Beyond expectations

I wasted my time going to NatWest for their award-winning business account, which they dragged their feet on for nearly two weeks, but Lloyds was swift and had my account set up in three days. I couldn't ask for more

23 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi MG,

We're glad to hear that you had such a positive experience with your account setup and that it was completed so quickly. We appreciate you sharing your feedback.

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Easy to apply with all the correct…

Easy to apply with all the correct documents and a nice integrated system waiting for the bonus now also thanks

10 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Cheryl Robinson,

We're delighted to hear that you found the application process easy and the system integrated well. We appreciate your positive feedback!

Regards,
Lloyds

Betygsatt 5 av 5 stjärnor

Good service

I am very happy all staff very helpful full

23 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Skegness Kebab and Grill,

We are so happy to hear that our staff was very helpful. We appreciate your feedback and look forward to supporting you with all your banking needs.

Regards,
Lloyds

Betygsatt 4 av 5 stjärnor

Unnecessary Information Request

The application took a little longer than I expected. Probably requested more details and insight about the business than it should normally have.

6 juli 2026
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi Steepy Mountain Limited,

We appreciate your feedback regarding the application process. We understand that the level of detail requested can sometimes feel extensive, and we are always looking for ways to streamline our procedures while still gathering the necessary insights.

Regards,
Lloyds

Betygsatt 1 av 5 stjärnor

Sets the benchmark for incompetence

My tiny charity has been a customer of Lloyds for many years. Nine months ago we started receiving demands for information to support their anti money laundering drive. Fair enough but each demand came with a threat to close the account. Then the demands were repeated. They'd admit to having received the information but demand it again under the pretence that as I'd already submitted it, it's probably outdated (!?). I have submitted each set of information twice and been told by three reps that no further demands would be made. Then today I get another demand for information already supplied twice, with a two day deadline before account closure!
There is no way to speak to a person either on the phone or by Email. You ring the number provided and they ask you to press the number on your letter or Email, and there is no number provided in their communication. I have also had erroneous return addresses printed on documentation, incorrect case numbers, and demands with threats for information but the "required information" field is blank!
I have contacted the ombudsman and our solicitor will be pressing for compensation for harassment and maladministration. I have had to open an account with Virgin (took less than an hour) to safeguard my charity.
Lloyds failed to address my complaint, using the excuse that they were inundated with complaints. I can understand this not only because they are incompetent, but because before they changed their phone options so that you couldn't get through, my accountant and I managed to speak to one of the poor customer service ladies and she sounded like she was crying when she answered the phone. Must be an awful place to work.

22 juli 2026
Omdöme utan inbjudan
Logotyp för Lloyds Business Accounts

Svar från Lloyds Business Accounts

Hi David George,

We appreciate you taking the time to share your detailed feedback regarding your charity's experience. We understand your frustration with the repeated requests for information and the challenges you faced in communicating with us, especially given the critical nature of these demands for your organization.

We acknowledge the difficulties caused by the lack of clear communication channels and the inconsistencies in the information provided. We are reviewing the processes and communication methods related to anti-money laundering compliance to prevent similar situations for our customers. Your experience highlights areas where we need to improve our support and clarity. We are committed to ensuring our customers receive the respectful and efficient service they deserve.

Regards,
Lloyds

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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