Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Okay, I’m obsessed with this ivory throw from Live Grund. It’s 100% organic cotton, so none of the gross stuff that’s usually in blankets, like formaldehyde finishes, flame retardants, harsh chemical... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Two rugs were delivered with colors reversed from order -- have tried to reach customer service, the returns department, anyone -- BUT there is no phone number, no address for returns, and there has b... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I purchased Two sets of towels after having purchased floor mats. Washed the towels prior to use. Generated ALOT of lint after the first wash in the Dryer. Beware clean out frequently the lint collect... Se mer

Betygsatt 4 av 5 stjärnor

I absolutely love the Asheville collection of rugs. Nothing else compares! My only slight complaint would be trying to get the two sizes in the same color when I want it. Also, the colors on... Se mer

Företagsinformation

  1. Försäljare av badrumsartiklar
  2. också i
  3. Sänglinnesaffär

Skrivet av företaget

Live Grund is a luxury, all-organic home textile company based in North Carolina committed to inspiring others to live clean and change the world. We offer a variety of products such as 100% organic cotton bed sheets, bath rugs, towels, bath robes, etc. in an array of styles and colors. No matter what your style is, we have the perfect organic products for you. All of our products are ethically and responsibly made under fair and safe conditions. We believe that what you put on your body is just as important as what you put in it. Our 100% Organic Cotton products do not contain any chemicals, making them perfect for young children or those who suffer from skin allergies. The plush feel and luxurious quality of our products is unmatched and the perfect essential to any home.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

316 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(316)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

So pleased!

Your bath mats are so soft and plush, just heavenly! The colors lovely and true to the photos. Very happy with my purchase!

24 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love the rug! Linda Anderson

Love the rug. It is very plush.

22 juli 2020
Omdöme utan inbjudan
Logotyp för LIVE GRUND

Svar från LIVE GRUND

Hi Linda! I am thrilled you love the Asheville Bath Rug! Regarding the 15% off. You actually received over 30% off as you took advantage of our Summer Blowout Special. Getting an additional 15% off wasn't an option during our summer special.

Betygsatt 5 av 5 stjärnor

I was thrilled with my order

I was thrilled with my order. When I looked at the rugs I was so disappointed that I had not ordered the reversible but when I saw how great you had put a binding around the slip proof, I was very pleased. All the items are lush and soft and I can hardly wait to use the very generous towels. Excellent quality and very speedy service. Will shop again.

22 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The sheets feel like sandpaper...and…

The sheets feel like sandpaper...and not in the good way
I have no idea why these are considered nice sheets they feel horrible. I emailed customer service right after i slept on them and there still is no reply.

21 juli 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love the rugs

I love the rugs. They are the best rugs I've ever bought. I really like the blankets. I wish they were a little warmer. But I love everything else about them.

17 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would like to amend my recent review of my experience with GrundAmerica. I had come across my interpretation of a No Return Policy. I was wrong & I would now like to correct my mistake.

Would have liked to return the item but discovered that Grund has a “No Return” policy. This was never indicated in their advertising or when I was putting in the order. I’ve never come across this with any Company that I’ve ever dealt with. Consequently, no matter how much I like what they have to offer, I’ll never do business with Grund again.

19 juni 2020
Omdöme utan inbjudan
Logotyp för LIVE GRUND

Svar från LIVE GRUND

Joan - I'm glad we were able to help you today on your return. Let us know if we can do anything else for you! ~ Eric

Betygsatt 4 av 5 stjärnor

Only slightly disappointed by elastic band.

Package finally arrived. Evidently because of protests nationwide it was delayed in Atlanta. When it did come, it was neatly packaged and I was surprised by just how soft the product was without washing. I did wash and it is ready for my bed and use. I am hoping it will feel great to sleep on but haven't had the chance to do that yet. Was a bit disappointed by the elastic edge on fitted sheet, not very durable looking at all and I expect that it will give sooner than I'd want it to as it is only a small continuous piece of elastic. Other than that we'll see how this set of sheets plays out.

19 juni 2020
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Experience not as good as previous purchases

So I have bought similar rugs before from Grund. This time, the color for the one was not as pictured, it was pictured as being the same as the one in a different style without the backing that we had bought previously. This color was much lighter, and while it will be okay in the individual's bathroom (this is for a person with disabilities we care for), he liked the other color better. Also when I washed them they both exploded with lint. And I mean exploded, it was everywhere. The blue one I washed later and it was fine, no problems with color or exploding, shedding yarns.

14 juni 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great products!

I have ordered several sets of sheets and towels and love everything. The sheets are so comfortable to sleep on and retain their color washing after washing with no pilling. The towels are just as wonderful. Love that they are all organic. I have bought other organic sheets from several different companies and there is no comparison. I will only buy from GRUND. Also, great customer service if you ever do have a problem.

9 juni 2020
Omdöme utan inbjudan
Logotyp för LIVE GRUND

Svar från LIVE GRUND

Thank you so much for this beautiful review, Dianne!
We are honored to have you be a part of our Grund Family!

Betygsatt 5 av 5 stjärnor

I love the rug but ordered it in a…

I love the rug but ordered it in a larger size. Can you please let me know how to arrange an exchange?

8 juni 2020
Omdöme utan inbjudan
Logotyp för LIVE GRUND

Svar från LIVE GRUND

Shirley,
We are so happy you love your rug and will handle your exchange immediately. Please check your inbox. Thank you for being a part of GRUND.

Betygsatt 5 av 5 stjärnor

Great product

Great product. Love rugs. Beautiful. And love slip-proof bottom. Sales personnel wonderful. Nice and helpful.

30 maj 2020
Omdöme utan inbjudan
Logotyp för LIVE GRUND

Svar från LIVE GRUND

Elissa,
Thank you for your kind words. We are so thankful that not only our products delivered on your expectations, but that you found our service wonderful as well.

Detta är Trustpilot

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