LITH-TECH MOBILITY Omdömen 1 155

Very efficient in ensuring the product was suitable to my needs and very honest in reducing default international shipping charge from £100 to £25 as the item was small and lightweight.

Very professional throughout

Will was great in getting me a better chair. This is completely changed my life and made me more independent without having to rely on people pushing me. outstanding customer service. Treated with respect and kindness but not patronising. I’ve got the upgraded smart chair one and it’s great.

Nice to deal with real people

Great customer service, really quick delivery thank you so much

Replacement joystick controller
Newer controller has different charging socket than the original. Problem sorted with a small adapter cable, after small glitch with the shipping company.
All problems sorted by very helpful LITH-TECH support team using WhatsApp.

Ordered a new cushion for my husband's wheelchair.
Arrived next day, was notified by the carrier of a delivery time, well packaged. Just what was required.
You can rely on Lith-Tech for great customer service.

My wife and I spent over a month comparing reviews and specifications of folding power wheelchairs, from various companies. From our online research we concluded that it would be worth our while to arrange a demonstration with Lith-Tech.
From the start Toby was very thorough and caring. He took time to establish our requirements and physical capabilities. The demonstration covered all aspects of driving and maintaining their powerchairs with particular emphasis given to handling uneven terrain and cambers, which we were able to try for ourselves.
We feel that without Toby's help and extensive knowledge, we would not have had the confidence to choose the best powerchairs to meet our requirements. At no point during our conversation or the demonstration did we find Toby to be pushy or trying to force us into a sale.
In the relatively short time we've had our Smart chairs from Lith-Tech we've been able to regain our freedom and we continue to enjoy using them.

Thank You Message
I’ve never dealt with your company before, but when I placed my order, I was really impressed. You called me to check the proper sizes and colours, and were so helpful and friendly throughout. You talked me through everything to make sure I made the right purchase — I’ve never experienced service like it!
Thank you for all your help and the speedy delivery. I’m very happy with everything and will definitely be buying from you again. It’s a pleasure doing business with such a decent and caring company.
Kind regards,
Paul

Getting in touch was very easy, answering telephone quickly
Also, responding to a problem urgently,
It was also great, and made me feel welcome

Very helpful
Phoned to check order had arrived

I ordered the wrong handle but the Lith tech service team corrected my order and refunded the difference

Very good service and prompt delivery chair is brilliant only slight problem no white arrows on cable connectors to the motors !!

Paul our advisor was very thorough listened to our needs for electric wheelchair. My illness, my physical abilities, the weight for my 73 year old husband could lift.
Paul went through the best chair for me which was sc1 compact pro. How to put chair together, batteries, take wheels off and on to make chair lighter for lifting. How to recharge batteries, went through buttons on controller and then took me outside to teach me how to use chair up and down curbs, on tilted sidewalks. Paul was exceptionally knowledgeable and would say to anyone considering one of their chairs to definitively book an appointment and buy one. They have such varied chairs for different disabilities and for your needs. Most companies only offer you a choice of 2 chairs. This company really listens to the user and your requirements. Once you’ve decided to purchase one they make it whilst your there and you take home same day.
I would like to thank Lith-tech for changing my life and the freedom my chair gives me.

We visited Farnham for a consultation. Paul was very helpful and patient. Not at all pushy and left us for a while to make up our minds. The only downside was the weather was absolutely appalling and my wife couldn’t benefit from some of the outside tuition which would have been beneficial, especially on uneven surfaces and cambers. At the moment she is very nervous and so we are taking it very slowly but hopefully we will get there in the end. The chair is great, well built and comfortable.

Professional, patient and knowledgeable. The team understand that everyone is unique who requires the use of a power chair.

a very fast delivery, and the price included delivery

Everything about my morning with Lith-Tech was perfect. My wife and I arrived a bit early for our appointment at their headquarters in Farnham. But they welcomed us with their full hospitality.

Their agent was very friendly and relaxed - and not least bit pushy. The exchanges were aimed at sharing information on our needs (compact for very small car,light weight, all terrain)and Lith-Tech's product capability.
We selected the PRO version of the Smart Chair. Everything was clearly explained to us covering operating and dealing with everyday obstacles, detaching and refitting of heavy components, loading and unloading of the car boot. The test drive covered all of areas discussed - with a lot of humour but ensuring we could perform all functions safely.
We bought a Smart Chair on the spot - which they set up and loaded into our car. My wife and I felt good about our morning with Lith-Tech. I continue to enjoy using my Smart Chair.
Jim S, Reading

Easy to order, Received order quickly .Very efficient.