Liquidessences 

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have previously ordered from this site 3 times and via their old amazon shop a few more. Haven't received any shipping confirmation and the site has gone down. After reading the reviews and... Se mer

Betygsatt 5 av 5 stjärnor

the ethanol does not do any harm to the body, never felt sick after making any sort of beverage or food with it. i mean yeah alcohol does do harm to the body but the warning signs i think are just to... Se mer

Betygsatt 1 av 5 stjärnor

DO NOT PURCHASE. I NEVER RECEIVED MY ORDER OR A RESPONSE FROM THE COMPANY. THANKFULLY I PAID WITH PAYPAL

Betygsatt 1 av 5 stjärnor

Awful, fraudulent company selling purportedly food grade ethanol that it transpires is medical grade and NOT SAFE for consumption. Herbal colleagues beware. I'm now going to throw away the small numbe... Se mer

Företagsinformation

Skrivet av företaget

Extract Labs specialise in sourcing the highest grade of alcohols that have been used in the production of homeopathic, recreational and medicinal products for centuries.


Kontaktuppgifter

Alla omdömen

(119)

5 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Ok to start with a positive the organic…

Ok to start with a positive the organic ethanol is an amazing product at a great price and is despatched in very good time, however, anyone wanting to use this product in a cosmetic formula needs the data sheet. We have tried emailing, phoning and we even ordered another bottle and put a note on the order asking for the data sheet but we have heard nothing, never been able to get through on the phone, never had an email answered and even though our order was despatched, no-one responded to the note we added asking for the data sheet. It is absolutely exasperating and has left us wondering if it is a legal operation.

21 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10 - would use again

Ordered 1 bottle. It got held up by the delivery company so Liquid Essences sent out a replacement with next day delivery.

Great service & great products.

5 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent handling of delivery let down

Let down by the delivery service they use, but as a business their costumer focus was very pleasing. Had the product just arrived I probably wouldn't leave a review but 5 stars for issue resolution (not their fault).

30 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The only company to trust

The product, price, communication and time management is amazing. I read some bad reviews that I can only dismiss as fairy tails. Jamie was awesome addressing my concerns and helped me with everything. This company delivers a A+ product and service. Thank you. I won’t use any other company after getting such a stellar service and product.

5 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service in dealing with issues

Quick delivery but the incorrect product was sent initially. I emailed to ask about returning it and I had an immediate response and the correct product was sent by next day delivery and they said I could keep the incorrect product as well. Excellent customer service. I can't comment on the quality of the product as not yet used.

25 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered and received on time: Happiness

Ordered and received on time. Very happy. Good customer service.

11 augusti 2022
Omdöme utan inbjudan
Logotyp för Liquidessences

Svar från Liquidessences

Hi Caio,

Thank you for your purchase and for choosing our products, we're giving the best to provide a 5 star service to our customers.


Many thanks,
Jamie

Betygsatt 3 av 5 stjärnor

Placed my order this morning and paid…

Placed my order this morning and paid for express delivery as I will be travelling later in the week. Web site payment service on mobile was difficult to use as the blue payment buttons did not work. used google pay instead which I strongly dislike doing. I just hope their courier issues have been sorted!

9 augusti 2022
Omdöme utan inbjudan
Logotyp för Liquidessences

Svar från Liquidessences

Hi Anastasia,

Thank you for you purchase, and I'm really sorry to hear that you had issues with the payment service. Can you please drop us an email at sales@liquidessences.co , to explain your situation, and to make sure we provide the best service to our customers.

Kind regards,
Jamie

Betygsatt 4 av 5 stjärnor

Good company poor courier

Only missing a star because of the Courier who insists on leaving parcels in a stupid place and not leaving a card.
The product is good, a problem caused by the courier was rapidly sorted out'

20 juli 2022
Omdöme utan inbjudan
Logotyp för Liquidessences

Svar från Liquidessences

Hi Alan,

Thank you for your purchase and for choosing our products, we constant have to deal with couriers issues, because they're not doing the job properly, but we are trying to improve all this for our customers, to give the best experience and good service.


Kind regards,
Jamie

Betygsatt 5 av 5 stjärnor

great service

great service, am about to reorder!

3 juli 2022
Omdöme utan inbjudan
Logotyp för Liquidessences

Svar från Liquidessences

Thank you Mark for your purchase and for choosing our products.

Kind regards,
Jamie

Betygsatt 5 av 5 stjärnor

Brilliant customer service thanks to Jamie

My order was delayed around 10 days due to the courier bad service, but Jamie was briliant and sort out a new replacement ASAP. I'II highly recommend this company because l'm a regular customer and not all the time is their fault, couriers can be horrendous sometimes.

2 juli 2022
Omdöme utan inbjudan
Logotyp för Liquidessences

Svar från Liquidessences

Thank you for you purchase and for choosing our products.

Kind regards,
Jamie

Betygsatt 5 av 5 stjärnor

Speedily rectified.

After a slight to and fro, it was established that the delivery company had failed to deliver over 140 bottles of their product. Liquid Essences rectified that immediately, and the replacement arrived with no problems.

I look forward to dealing with them again in the near future.

29 juni 2022
Omdöme utan inbjudan
Logotyp för Liquidessences

Svar från Liquidessences

Hi Stan,

Thank you for you purchase and for choosing our products, sometimes the couriers companies can be a pain, but we're doing the best to improve our customers experience and service.


Kind regards,
Jamie

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