The doctor was excellent and took the time to clearly explain the results of my tests and scans. Before I left, he made sure I fully understood everything, which was reassuring. I felt well informed... Se mer
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Det här tycker kunderna
After making contact with Dr Brent I promptly received email confirmation of a date and time for my appointment. I thought the pre symptom questionnaire and upload of photos was a great idea, captu... Se mer
After waiting 3 years for answers elsewhere, I finally got a diagnosis in my first consultation here. The neurologist was very kind and professional. He explained everything in detail, started my trea... Se mer
Företaget har svarat
Dr. Majumdar was excellent. She was kind, professional, and made me feel at ease from the start. She took the time to listen properly, explained everything clearly, and answered my questions in a way... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At LIPS Healthcare, we believe that health is the essence of life. That’s why we are dedicated to delivering premium, comprehensive healthcare with exceptional, seamless, and patient-centred services, ensuring you feel healthier, and stronger every day. Founded in 2016, LIPS Healthcare has grown into the UK’s largest private multispecialty group, bringing together over 100 renowned leading doctors and consultants across more than 24 specialties, committed to guiding you through every step of your healthcare journey, without the wait. LIPS Healthcare Your Health Partner Ensuring You Feel Healthier & Stronger Every Day
Kontaktuppgifter
Battersea Power Station ,Turbine Hall B, Level 1, SW11 8DD, London, Storbritannien
- 02071646114
- info@lips.org.uk
- lips.org.uk
4,5
Utmärkt
646 omdömen
Har besvarat 72 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Svar från LIPS Healthcare
Thank you for your feedback!
It's great to hear that you found the service professional.
We hope you have a wonderful day!
I saw Dr Parmar today for a very large…
I saw Dr Parmar today for a very large ganglion cyst procedure. He was very professional, punctual and caring with a great bedside manner. He carried out a thorough assessment and the procedure painlessly. I am thrilled! Thank you very much.
19 februari 2024
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for sharing your positive experience with Mr. Parmar.
It's wonderful to hear that he provided professional, punctual, and caring service, with a great bedside manner during your procedure for a large ganglion cyst. His thorough assessment and ability to carry out the procedure painlessly are truly commendable. We're delighted that you're thrilled with the outcome.
Everything from walking in te door was…
Everything from walking in te door was first class. All the staff were attentive and friendly and I was looked after very well
30 januari 2024
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for sharing your experience!
I'm glad to hear that your visit was a positive one and that you received excellent care from the moment you walked in. It's great to know that the staff were attentive, friendly, and provided you with exceptional care throughout your time there
Your feedback is valued, and We hope you have a wonderful day!
Best physiotherapist in London!
Best physiotherapist ever, walking because of her services, her name Caroline Murphy.
6 december 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for sharing your feedback!
I'm delighted to hear about your positive experience with Caroline Murphy. It's clear that her expertise and dedication have played a crucial role in your recovery, and I'm thrilled to hear that you're now able to walk because of her services. Caroline Murphy's commitment to her patients is truly commendable, and I'm sure she will be pleased to know about the impact she has had on your life.
Excellent personalised care
Excellent personalised care including liaison with Consultant . Caroline Murphy (Physiotherapist) was knowledgeable and kind and answered queries in between sessions . Most sessions at home but when required helped to negotiate stairs and the outside I can highly recommend .
1 september 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for sharing your positive experience!
It's wonderful to hear about the support from Caroline Murphy, your physiotherapist. Having someone knowledgeable and kind can make a significant difference in the recovery process. It's great that she was able to answer your queries and provide support both during sessions and in between, and we are glad to hear that you can highly recommend her services.
Easy to get an appointment
Easy to get an appointment, doctor ran on time and was very kind.
22 januari 2024
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for taking the time to share your feedback!
glad to hear that you had a positive experience with scheduling an appointment and meeting with the doctor.
Your feedback is valued, and We hope you have a wonderful day!
I want to express my immense gratitude…
I want to express my immense gratitude to Mr. Thomas White for guiding me meticulously through every stage of my total hip replacement. Looking back on the two months post-surgery, I'm thrilled to share that I am now pain-free, enjoying unrestricted walking, and observing remarkable progress in the healing process. Before the surgery, I had severe mobility limitations and constant pain, which impacted in a huge way my daily life, my confidence, my mood and my sex life. Making the decision, at the age of 44, to undergo such a significant operation was a formidable challenge. Mr. White's professionalism and extensive experience inspired a profound sense of confidence in me. I wouldn't consider entrusting this operation to anyone else. After the surgery we reviewed the X-ray images and I have to admit what Mr. White performed was a perfect alignment of the new hip, absolutely remarkable! Mr. White, I appreciate you for restoring my life.
22 december 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for sharing your positive experience!
It's wonderful to hear about your positive experience with Mr. Thomas White and the successful outcome of your total hip replacement surgery. It's clear that his expertise, professionalism, and meticulous care played a significant role in your recovery and restored quality of life. It's not easy to make the decision to undergo major surgery, especially at a relatively young age, but it's heartening to know that you feel confident in your choice of surgeon and are now pain-free and enjoying improved mobility.
Thank you for sharing your gratitude, and we wish you continued health and wellness in the future
Fantastic care whilst in hospital
2 november 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for taking the time to share your feedback!
We are glad to hear that you received fantastic care while in the hospital. Quality care is crucial for ensuring a positive experience and successful recovery.
We hope you have a wonderful day!
Mr Matay Arsan
Mr Matay Arsan has all the qualities you could want from your surgeon. He operated on my hand and I was very pleased with the results. He also has a reassuring and pleasant manner. Recommended.
4 augusti 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for taking the time to share your feedback!
It's fantastic to hear that you had a positive experience with Mr. Matay Arsan as your surgeon. Having confidence in your surgeon's abilities and feeling reassured by their manner can make a significant difference in the overall experience and outcome of the procedure.
Thank you for sharing your recommendation, and I'm glad to hear that you were pleased with the results of your hand surgery.
Hip replacement
Mr Punwar and his team were very helpful. He always took the time to explain everything thoroughly and the team were on hand to answer any questions .This was particularly important since I have anxiety and was extremely apprehensive.
1 november 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for sharing your experience!
It's wonderful to hear that Mr. Punwar and his team were able to provide you with the support and reassurance you needed, especially considering your anxiety and apprehension. Clear communication and attentive care can make a significant difference in helping patients feel more comfortable and confident throughout their treatment journey. and we are glad to hear that you felt well-supported by the team.
Your feedback is valued, and We hope you have a wonderful day!
Mr Punwar has been an a fantastic Surgeon
Mr Punwar has been very knowledgable and informative about the process of recovery, different options and has allowed me as a patient to dictate the best course of action to suit my lifestyle.
My whole care from the first consultation through to post operation has been first class and I would highly recommend Mr Punwar as a surgeon.
7 december 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for sharing your experience!
It's fantastic to hear that you've had such a positive experience with Mr. Punwar. Having a surgeon who is knowledgeable, informative, and attentive to your needs can make a significant difference in your recovery journey. and I'm glad to hear that you received first-class care throughout the entire process.
Wishing you continued success in your recovery!
Full hip replacement
Full hip replacement, very efficient and a good experience throughout .
7 november 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for taking the time to share your feedback!
It's wonderful to hear that you had a positive experience with your full hip replacement surgery. Efficiency and a good overall experience are key factors in ensuring successful outcomes for patients undergoing such procedures.
Wishing you a smooth and speedy recovery!
Mr Punwar explained everything clearly…
Mr Punwar explained everything clearly and gave me all possible outcomes of the surgery
26 september 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for taking the time to share your feedback!
It's great to hear that Mr. Punwar provided you with clear explanations and discussed all possible outcomes of the surgery with you. Clear communication and understanding of potential outcomes are essential for patients to make informed decisions about their care.
Your feedback is valued, and We hope you have a wonderful day!
Hip operation done by Mr Punwar.
Mr Punwar had done my hip operation in September.The operation went very well and I stayed for 4 nights instead of 2 nights. I went to see him after 6 weeks of my operation. He said my wound healed very well. I’m able to walk an drive now. Thanks for the good job done by Mr Punwar. Regards Mrs Leong.
14 september 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for sharing your positive experience!
It's fantastic to hear that your hip operation with Mr. Punwar went well and that your wound healed nicely. Being able to walk and drive again is a significant milestone in your recovery journey.
Wishing you continued progress and good health
Thank-you
The care and attention I received was always cheerful and reassuring. I am enormously grateful to have had my surgery in Blackheath Hospital. I have only one cavil, and that relates to very early morning interruptions for blood pressure checks, ( overnight staff completing their tasks), bright light turned on, just at the point when deep sleep was at last being enjoyed.
9 november 2023
Omdöme utan inbjudan
I went to Dr Shahid Punwar Regarding knee injury
I went to Dr Shahid Punwar Regarding football injury on my knee as I twisted my knee an MRI scan was done and an appointment was given regarding consultation during the consultation Dr Punwar tried to explain me regarding my MRI scan but in a doctors terms as I am not a qualified doctor I was unable to understand I did try to ask him further question but still was unable and unsatisfied as I left I am still suffering with the pain Kind Regards Shoaib Rasul
6 augusti 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for taking the time to leave your review. We are committed to providing a high-quality service and take your feedback seriously.
We are troubled to hear that your experience did not quite meet the standard we have become highly regarded for, and rest assured we will look into this matter for you.
If you would like to contact us with any additional comments or suggestions, please feel free to email maryam.sahib@lips.org.uk.
Thank you for your patience.
First class treatment & very…Julia Barrett
First class treatment & very professional.
All my questions were answered & my concerned & explained.
11 maj 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for sharing your positive feedback!
It sounds like you had a fantastic experience with your treatment!
The fact that all your questions were answered and your concerns were addressed shows the professionalism and attentiveness of the medical team.
Your feedback is valued, and We hope you have a wonderful day!
The process was smooth and easy .
22 juni 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for taking the time to share your positive experience with LIPS.
Your feedback is invaluable to us and reaffirms our commitment to providing exceptional care to all our patients.
We look forward to providing you and others with the same high standard of service in the future. We hope you have a wonderful day. 🙂
Dr Arshad Rather has a genuinely caring…
Dr Arshad Rather has a genuinely caring approach. He is warm, kind and professional. At all times during my hospital stay Dr Rather explained everything very clearly and listened to my concerns with great patience. He was meticulous in following up with my treatment plan; always finding solutions and the best care needed at all times. I highly recommend Dr Rather.
28 augusti 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for taking the time to share your positive experience with us!
We are absolutely delighted to hear that Dr Arshad Hawtin and our team were able to provide you with the comfort, understanding, and clarity that you sought.
Our utmost priority is to ensure that our patients feel well taken care of, both in terms of medical expertise and personal care.
Your feedback will surely encourage our team to continue delivering excellent service. It is greatly appreciated, and we hope you have a wonderful day
Would not recommend
Would not recommend, you would think paying for a service would make it stand out from the NHS but it’s just as bad and no follow up.
13 oktober 2023
Omdöme utan inbjudan
Svar från LIPS Healthcare
Thank you for taking the time to leave your review. We are committed to providing a high-quality service and take your feedback seriously.
We are sorry to hear you have been left disappointed by your recent experience and by the lack of follow up. This is not the standard that we aim to deliver. We will work on your comments to provide a more positive patient experience.
Because of privacy regulations, we can’t discuss any specifics about your consultation on this platform. However, we would like to understand your experience better and dig deep into your concerns. We would be grateful if you can send an email to complaints@lips.org.uk with your full name and phone number, so we can contact you directly and discuss your concerns further.
If you would like to contact us with any additional comments or suggestions, please feel free to email maryam.sahib@lips.org.uk.
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