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LIPS Healthcare Omdömen 646

TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The doctor was excellent and took the time to clearly explain the results of my tests and scans. Before I left, he made sure I fully understood everything, which was reassuring. I felt well informed... Se mer

Betygsatt 5 av 5 stjärnor

After making contact with Dr Brent I promptly received email confirmation of a date and time for my appointment. I thought the pre symptom questionnaire and upload of photos was a great idea, captu... Se mer

Betygsatt 5 av 5 stjärnor

After waiting 3 years for answers elsewhere, I finally got a diagnosis in my first consultation here. The neurologist was very kind and professional. He explained everything in detail, started my trea... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Dr. Majumdar was excellent. She was kind, professional, and made me feel at ease from the start. She took the time to listen properly, explained everything clearly, and answered my questions in a way... Se mer

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Företagsinformation

  1. Medicinsk klinik
  2. Läkare
  3. Vårdcentral
  4. Ortopedisk kirurg
  5. Privat sjukhus
  6. Kirurg

Skrivet av företaget

At LIPS Healthcare, we believe that health is the essence of life. That’s why we are dedicated to delivering premium, comprehensive healthcare with exceptional, seamless, and patient-centred services, ensuring you feel healthier, and stronger every day. Founded in 2016, LIPS Healthcare has grown into the UK’s largest private multispecialty group, bringing together over 100 renowned leading doctors and consultants across more than 24 specialties, committed to guiding you through every step of your healthcare journey, without the wait. LIPS Healthcare Your Health Partner Ensuring You Feel Healthier & Stronger Every Day


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

646 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 72 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 5 av 5 stjärnor

Excellent doctor

The doctor was excellent and took the time to clearly explain the results of my tests and scans. Before I left, he made sure I fully understood everything, which was reassuring. I felt well informed and looked after throughout my appointment.

20 april 2026
Betygsatt 5 av 5 stjärnor

Excellent care and communication

After making contact with Dr Brent I promptly received email confirmation of a date and time for my appointment. I thought the pre symptom questionnaire and upload of photos was a great idea, capturing the nature of my condition. Communication is so important when having hospital appointments and the prompt GP letter facilitated a prescription and fast medication.

Dr Brent is a fabulous Dermatologist who is friendly and gentle and you feel in safe hands. I highly recommend him and the Lips healthcare service.

7 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

After waiting 3 years for answers elsewhere, I finally got a diagnosis in my first consultation here. The neurologist was very kind and professional. He explained everything in detail, started my treatment immediately, and even ordered preventative exams to be safe. I’m very grateful for the excellent care and finally having a clear path forward

20 april 2026
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Svar från LIPS Healthcare

Thank you for taking the time to share your experience.
We’re delighted to hear everything went well and that you felt supported throughout your care.

Your feedback means a great deal to us.

Kind regards,
LIPS Healthcare

Betygsatt 5 av 5 stjärnor

Very easy to set up consultation

Very easy to set up consultation, responsive communication and great service

20 april 2026
Logotyp för LIPS Healthcare

Svar från LIPS Healthcare

Thank you for your lovely review.
We’re really glad you had a great experience with us.

Kind regards,
LIPS Healthcare

Betygsatt 5 av 5 stjärnor

Very helpful

Very helpful

17 april 2026
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Svar från LIPS Healthcare

Thank you for your lovely review.
We’re really glad you had a great experience with us.

Kind regards,
LIPS Healthcare

Betygsatt 2 av 5 stjärnor
Logotyp för LIPS Healthcare

Svar från LIPS Healthcare

Thank you for your feedback, and we’re sorry to hear that you experienced a delay in our response.

We always aim to get back to our patients as quickly as possible, and we regret that this wasn’t your experience on this occasion. Your feedback has been noted and will be shared with the team to help us improve our response times going forward.

If there’s anything further we can assist you with, please feel free to contact us directly, and we would be more than happy to assist you.

Best Regards,
LIPS Customer Care Team

Betygsatt 5 av 5 stjärnor

Professional and caring support

I've been on a journey with my health, and LIPS provided me with the best consultant I've had across all my care. They genuinely engaged with my diagnosis and pushed to put me in the right place for the next steps in my health care journey.

14 februari 2026
Omdöme utan inbjudan
Logotyp för LIPS Healthcare

Svar från LIPS Healthcare

Thank you for taking the time to share your experience.
We’re delighted to hear everything went well and that you felt supported throughout your care.

Your feedback means a great deal to us.

Kind regards,
LIPS Healthcare

Betygsatt 5 av 5 stjärnor

greeted at door

greeted at door, quiet waiting room, water and biscuits

excellent Dr Gratwicke

30 mars 2026
Omdöme utan inbjudan
Logotyp för LIPS Healthcare

Svar från LIPS Healthcare

Thank you for your lovely review. We will be sure to pass on your kind words to Dr Gratwicke and the team.
We’re really glad you had a great experience with us.

Kind regards,
LIPS Healthcare

Betygsatt 5 av 5 stjärnor

Dealing my queries through Omar has…

Dealing my queries through Omar has been very positive.Most helpful. Very good communication with updates.

7 april 2026
Logotyp för LIPS Healthcare

Svar från LIPS Healthcare

Thank you for taking the time to share your experience.
We’re delighted to hear everything went well.

Your feedback means a great deal to us.

Kind regards,
LIPS Healthcare

Betygsatt 5 av 5 stjärnor

Felt I was in great hands

Felt I was in great hands. Explained everything clearly in non-medical terminology.

7 april 2026
Logotyp för LIPS Healthcare

Svar från LIPS Healthcare

Thank you for your lovely review.
We’re really glad you had a great experience with us.

Kind regards,
LIPS Healthcare

Betygsatt 5 av 5 stjärnor

I recently underwent a major orthopedic…

I recently underwent a major orthopedic operation at The London Independent Hospital to repair a complex fracture in the knee, and I truly cannot fault the experience. From start to finish, the process was seamless.
As someone who has never had a major operation before, I was quite anxious, but the admission process was incredibly smooth and organized.
My consultant, Mr. Steven Millington, the anaesthetist and the entire theatre were extremely caring, reassuring, and accommodating. They took the time to explain the procedure and the recovery plan, making me feel supported at a very vulnerable stage in my life.
The post-operative nursing staff (including Priya and the HCA on overnight) were outstanding. Throughout the night, they checked on me regularly and were incredibly attentive and ensured my pain was well managed. No request was too small for them, and their kindness was a huge comfort while I was strictly non-weight bearing and immobile. From the chef/kitchen team to the pharmacist Joyce - the team went above and beyond to ensure I was well cared for.
Overall, this is a fantastic hospital with a truly professional and kind workforce. I would gladly return if needed and highly recommend them to anyone facing surgery.

19 mars 2026
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Svar från LIPS Healthcare

Thank you so much for your kind feedback.
We’re delighted to hear you had a positive experience with us. Your comments truly mean a lot to our team.

We look forward to supporting you again in the future.

Kind regards,
LIPS Healthcare

Betygsatt 5 av 5 stjärnor

Very good service

Very good service; good people, very helpful, very professional and courteous.
Location is prestigious as well. Would highly recommend.

20 mars 2026
Logotyp för LIPS Healthcare

Svar från LIPS Healthcare

Thank you for your lovely review.
We’re really glad you had a great experience with us.

Kind regards,
LIPS Healthcare

Betygsatt 1 av 5 stjärnor

AVOID. Daniella at LIPS Pharmacy Battersea

Daniella at Pharmacy Battersea Power Station - Unethical practices. AVOID.
- Delivered wrong medication
- Charged £25 delivery fee (which was concealed in a non-itemised invoice)
- It was then alleged that I had requested the medication
- Reneged on solution agreed to mediate parties
- Hostile/opportunistic for patients with controlled medications or time sensitive (as you can't go anywhere else to get script filled)
- Not a welcome place - please get your script filled elsewhere

19 mars 2026
Omdöme utan inbjudan
Logotyp för LIPS Healthcare

Svar från LIPS Healthcare

Thank you for taking the time to give us your feedback. We are very sorry to hear that you were dissatisfied with your experience, as LIPS Healthcare takes the satisfaction of their patients extremely seriously.

In saying that, we took the time to carry out a full review of your case, including call recordings, to understand the root cause of your concerns. Our findings confirm that your prescription was received and processed promptly, and you were kept informed regarding the availability of your medication.

Once all items became available, you were offered two delivery options:
Same-day delivery with a £25 fee, or next-day delivery free of charge.
Following a discussion with you, same-day delivery was selected, and the associated charge was communicated prior to payment. We would also like to reassure you that the correct medication was dispensed in line with the prescription provided.

While we appreciate that this may not have met your expectations, we can confirm that the service was provided in line with our procedures.
We truly put our patients at the heart of our business, and our customer care team is dedicated to delivering the upmost level of patient experience, so if you would like to discuss this further please feel free to contact us directly and we would be more than happy to assist you.

Best Regards,
LIPS Customer Care Team

Betygsatt 5 av 5 stjärnor

Dr majumdar

Dr. Majumdar was excellent. She was kind, professional, and made me feel at ease from the start. She took the time to listen properly, explained everything clearly, and answered my questions in a way that was easy to understand. I felt comfortable, supported, and well looked after throughout the consultation. It was a very positive experience overall, and I would highly recommend Dr. Majumdar.

9 mars 2026
Omdöme utan inbjudan
Logotyp för LIPS Healthcare

Svar från LIPS Healthcare

Thank you for your wonderful feedback.
We’re so pleased to hear about your positive experience with Dr Majumdar and the team. We will be sure to pass on your kind words.

Wishing you all the very best, and we’re here if you need any further support.

Kind regards,
LIPS Healthcare

Betygsatt 5 av 5 stjärnor

Excellent experience & would highly recommend

I’ve had an excellent experience with LIPS Healthcare. Over the course of my treatment I’ve seen an orthopaedic consultant and an endocrinologist, and had X-rays, blood tests, an ultrasound, an ultrasound-guided injection and physiotherapy – all in the same clinic.

What really stands out is how efficient and well organised everything is. Appointments and diagnostics were arranged very quickly and the whole process has been seamless.

The staff are consistently friendly, helpful and professional, and the facilities are clean, comfortable and well maintained. The clinic also has a very calm and welcoming atmosphere, which makes a real difference when you’re attending for medical treatment.

For me it’s also incredibly convenient as it’s close to work, so being able to access consultations, tests and treatment all in one place has been invaluable. I would highly recommend LIPS to anyone looking for high-quality, coordinated care.

6 mars 2026
Omdöme utan inbjudan

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