Lionessfashion Omdömen 

Two of my pieces that happen to be their best sellers are so poor quality you’re better off buying from SHEIN. How are they gonna make a skirt that has the same width from the bottom area to the waist and I received a top that was already falling apart from the sewed area.

Absolutely terrible customer service. I ordered a jacket, and literally two days later it went on sale for 40% off. I contacted customer service immediately—while the sale was still happening—to ask if they could price match, or alternatively, allow me to return my original jacket and purchase the exact same one again at the sale price.

Then, conveniently, no one responded for days.

By the time they finally decided to get back to me, the sale was over. Their response? They don’t price match. Of course, by intentionally leaving my message unanswered until after the promotion ended, they ensured that I couldn’t even return the jacket and reorder it at the discounted price.

Whether they officially “price match” or not is beside the point. I contacted them during the sale and gave them a perfectly reasonable solution. Instead of responding in a timely manner and allowing me to make an informed decision, they ignored my message until it was too late. It feels incredibly dishonest and deliberately calculated.

And to make the experience even worse, their shipping takes forever.

So, congratulations—you managed to turn someone who was excited about their purchase into someone who will think twice before ever ordering from you again. If you care at all about customer service, transparency, or actually responding to customers before conveniently waiting until the answer benefits your company, I would strongly recommend shopping elsewhere.

Extremely disappointed with the misogyny in this brand, I have a photo of a shirt I saw that says 'Im too pretty for math', I cannot believe this design was approved. This is absolutely gross and is degrading to women, does this imply to do maths you aren't pretty, is it implying women can't do maths. It is disgusting and misogynistic, you would never see this in a men's section, I thought respect for women had come further than this especially in clothing but I guess not.

J'ai payé une veste 90€, la qualité est horrible ! On dirait une veste d'un site chinois à 20€... L'odeur de plastique est terrible.
Je voulais le renvoyer mais j'en ai pour 60€...
Je ne recommande vraiment pas cette marque.

Received 2 faulty items, quality of clothing is unsatisfactory. It takes forever to receive a response and would not supply me with a refund rather a store voucher which i will not use as i will not be purchasing anything from Lioness again.

Unfortunately, this has been a disappointing experience.

I've become so used to the fast and reliable service offered by most online retailers that I didn't think twice about ordering from Lioness. I regularly order from Australia to New Zealand, and my parcels almost always arrive within a few days.

What I wasn't aware of is that Lioness quotes a delivery timeframe of 8–18 working days, which I only discovered after placing my order. Had I known this beforehand, I would have reconsidered purchasing, especially as I needed the items within a reasonable timeframe.

The products may be great, but the delivery expectations are far behind what many other Australian retailers are able to provide. If you're ordering from New Zealand, make sure you're happy to wait, as this isn't a quick shipping service otherwise, buy something similar from somewhere else.

I won't be ordering again.

Scam. They do not ship your order. Online it says they ship 1-3 business days but that is incorrect. Save your money and avoid.

I have ordered from this brand a few times now, and there’s been huge delays receiving my products each time.

When I placed my most recent order, their website specified a dispatch time of 1-3 days. I am metro Melbourne and needed the top for an event. Having said this, I allowed much more time for the item to be received (to be safe).

The event came and went, without the item even having been dispatched. It’s extremely misleading to say something will be posted within a certain timeframe, when in reality, that timeframe was tripled. I’m on my 19th business day of waiting for the item, and Aus Post now can’t locate the item.

Instead of replacing the item, or apologising, or letting me cancel it, or offering to refund, I’ve been met with complete deflecting (it’s not their issue, it’s Australia Post who is to blame I’m told…. Even though the in-stock item wasn’t dispatch from their end for weeks).

I have well and truly learned my lesson now, as I’m out of pocket and without my item. Despite numerous attempts to check on the status of this order, and communicate my frustrations… I am met with silence or an unhelpful response that shows no care or concern.

I just want a refund and to be done with it. However all they’ve been able to offer is 30% off my next order. The nerve to assume I’d be ordering again after so many poor experiences!!

I hate doing bad reviews publicly, but this is a process for buyers to be aware of. No responsibility has been taken and the issue drags on.

I rarely leave negative reviews, but this was honestly a very disappointing experience.

I placed an international order after seeing a stated dispatch timeframe of 1–3 working days and delivery estimate of 6–9 business days. However, my order was not dispatched until 5 days later and only arrived a month after ordering.

Communication was inconsistent throughout, including being addressed by the wrong name multiple times. I requested cancellation due to the delays while the parcel was still in transit, but this was refused. I then had to arrange a return myself and am still waiting for my refund nearly a month later again.

After the long delivery delay, difficult returns process, and ongoing refund issues, the overall experience has unfortunately been very unpleasant and stressful.

Really disappointed, especially as I was excited to order from this brand- I WOULD NOT RECCOMEND to order directly from this brand, if you really want the clothes maybe shop them in Revolve

UPDATE- After 2 months I've finally received a refund after having to dispute it with my bank. Again please don't order from this brand