Indigo Lune Omdömen 893

I purchased friendship rings, but one of the stones has fallen out on day 2 of owning the rings. I emailed Indigo Lune immediately and asked for a new ring. Humera replied incredibly timely and shipped me a brand new ring within just a couple days with no charge at all.

I ordered 2 rings during the March 2 for 1 birthstone sale and somehow I didn’t put in the correct size on the second ring so it defaulted to the smallest size. I was so disappointed when I received them because they’re BEAUTIFUL, but then I reached out to their customer support and Holly sent me a return label and started processing the ring in the correct size immediately. I was blown away by how wonderful she was and now I’ll get my ring in the next couple of weeks, in the right size! Thank you so much Holly :)

J'ai cru que encore une fois je m'étais fait avoir. Mais pas dutout. Le colis a pris du temps a venir. Beaucoup de temps. Presque 1 mois. Mais finalement je suis super contente. Je l'ai reçu aujourd'hui et c'est vraiment super beau. Apres pour la qualité je ne sait pas encore. Mais la bague est très belle et le collier ne fait pas un jaune or dégeu. Au contraire très jolie

Indigo line is a great place. I found them through instagram adds and it’s safe to say I wasn’t disappointed. The first two rings I bought were the pia rings, one of them was custom and the other was the regular white stone. After ordering I was a little worried it was a scam because the rings took a month to get delivered but then I realised on their website it said the birth stone rings are made to order so the wait was understandable. The quality is amazing and I’ve had them for about five months now and they have yet to tarnish or lose color. Amazing quality. The second time I ordered from them I got the zuri rings and the aura ring. After a week there was no info about delivery time but the company reached out to me letting me know one of the rings was out of stock. They offered a refund or to change my ring to another style. I ended up choosing a different ring which was the Eden ring. The next day they were already shipped and a week later I had my rings. The customer service is great and they were ever quick and helpful with finding a solution. I love the aura ring and the Eden ring is nice however it is a little bit sharp so be mindful of that. The company ended up sending out the zuri ring that was originally out of stock to me free of charge which was a pleasant surprise. Overall I LOVE this company and the quality. Can’t wait to order more and to see what new styles they come out with. 10/10 recommend and they have awesome deals.

I purchased a ring as a gift in November and one of the gems unfortunately broke. I reached out to customer service and Abbie was so helpful! She was quick to respond and provide options for problem resolution. I appreciate all her help.

I ordered a birth stone pinky ring for my best friend and I about 2 months ago. Mine has already tarnished a bit and the gold has rubbed off even thought it’s water proof. Jake from customer service did an excellent job answering my questions and providing me with a replacement. I would 100% come back to buy another piece because everything is lovely and customer service is top tier.

I purchased matching rings back at the beginning of the year for my sister and I. The process was very easy and the customer service has been amazing through the whole process. One of my rings did begin to tarnish, but once I contacted customer service their support team was speedy with getting my problems resolved and made each step very easy for me. I cannot watch to purchase my next piece.

Nice and personalised designs, and excellent customer service. I ordered 2 rings that were unfortunately too small, but Humera kindly helped me to exchange the rings and was very understanding.

I had a problem with my package delivery, but when I emailed customer support, Abbie was super quick to message me back and immediately process a replacement for my package. I appreciate them being so quick to solve my issue!

Love the pièces - ordered a total of 6 now. Shout out to holly from customer service for being so réactive and helpful

I had received one of the items incorrectly however Jake sorted this out promptly.
He was more than helpful.
Also my partner is extremely happy with her ring and now store gift card.

I bought 2 rings a few months ago and they were exactly as pictured, so beautiful. Unfortunately one of the gems fell out of one of the rings so I contacted the support team to see if there was anything they could do (not at all expecting for them to replace it in the first place). I got in contact with Jake and he was amazing! He offered to replace the ring free of charge and was so lovely about the situation. The replacement has been confirmed and I couldn’t be happier with the outcome of this situation. Awesome team at Indigo Lune and beautiful products highly recommend!!

I received a ring from Indigo Lune for my birthday that was too small, the team made it super easy for me to return and shipped out a new one in a different size! Shoutout to Chloe who I corresponded with to fix the problem, she was very helpful and responded quickly. Their jewellery is very beautiful, great designs and nice quality. Highly recommend!

I purchased a few rings, and when they arrived, I was genuinely impressed—each piece felt thoughtfully curated and exceptionally beautiful. They stand out in the best way, and I’m beyond excited to add such high-quality, timeless pieces to my collection. It’s rare to find jewelry that feels this special, and I already know I’ll be returning for more.

I did need to exchange a size, and Humera, the Client Services Executive, provided truly outstanding service. She was attentive, responsive, and so kind throughout the entire process, making everything seamless and stress-free. Her level of care and professionalism gave me complete confidence in the company and reinforced that they genuinely prioritize customer satisfaction.

Bought some jewelry for my partner and she absolutely loves them. The rings and bracelets are great. I highly recommend this company. Chloe is also exceptional to work with if you have any questions.

The rings I got are beautiful and shiney but very sharp and they cut my kid. No returns or refund available so I have expensive trash now. There was also a pretty large delivery fee once they arrived in Canada. Will not be purchasing from them again.

I had the absolute best customer service experience with Holly from Indigo Lune. Obsessed with the quality of these beautiful rooms. Truly beautiful matching pieces for my Mom and I for an early Mother's Day present!

Quick responses, professional help! Loved my experience and product!

I genuinely cannot recommend this company enough! Not only is their jewelry STUNNING their customer service goes above and beyond! I will be telling everyone I know to order something!

I reached out to see what was going on with my custom order. The site advised that it can generally take 2 - 3 weeks however it has been almost a month and I haven’t received any tracking information. I reached out to their customer service team and spoke with Humera, and she was extremely apologetic and let me know that due to an extreme amount of orders there are additional delays. Humera let me know to reach out at any time if I have any further questions or problems. My issue hasn’t been resolved but great customer service goes a long way, and it’s wonderful to see this especially coming from a very passionate customer service background myself. Please keep up the brilliant work Humera!!