Lindo Guitars Omdömen 

473
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Trustpilot really is trustworthy. I won a Lindo Saturn Pebble, and I got it without any damages from my guitar. Craziest part is that It arrived 3 days earlier than the estimated time of arrival. And... Se mer

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Betygsatt 5 av 5 stjärnor

I have just taken delivery of my 4th Lindo guitar and I am so pleased and impressed by the build, design and playability. Real value for money and such unique designs. You should have at least one Lin... Se mer

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Betygsatt 5 av 5 stjärnor

Great communication, and a fair price! I needed a specific, replacement battery and XLR/jack pod for my 1st generation Lindo Neptune guitar, that I bought from the company via eBay back in 20... Se mer

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Betygsatt 5 av 5 stjärnor

I have purchased the kayo electric ,the white doves acoustic and have just purchased the white dove prototype electric ,all I can say is these guitars look ,sound and feel amazing ,love lindo loads... Se mer

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Företagsinformation

  1. Gitarraffär
  2. Musikinstrument

Skrivet av företaget

At Lindo Guitars, we design and produce our own exclusive range of acoustic, electro-acoustic, electric, bass, and classical guitars — combining innovation, style, and playability. Founded in Bristol, UK, our mission is to create high-quality instruments that inspire musicians of all levels, from beginners to professionals. All design work and final guitar setup is completed in Bristol, UK, ensuring the highest quality control before shipping. Every guitar is dispatched directly from Lindo Guitars in Bristol, so our customers receive their instrument in perfect playing condition. We are proud to offer free UK mainland delivery, competitive international shipping rates, and exceptional customer service that consistently earns us five-star reviews. Our team is passionate about guitars and dedicated to providing expert advice, after-sales support, and a smooth, enjoyable buying experience. From unique designs to meticulous craftsmanship, every Lindo Guitar is made to deliver outstanding tone, comfort, and visual appeal. Whether you’re performing on stage, recording in the studio, or playing at home, our instruments are built to inspire your music journey.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

473 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(473)

64 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent experience with Lindo…

Excellent experience with Lindo Guitars. The guitar arrived perfectly, the delivery was smooth, and the courier was incredibly friendly. Great quality and great service.

28 juli 2026
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Svar från Lindo Guitars

Thank you so much for your very kind review!

We’re delighted to hear that your guitar arrived safely, the delivery went smoothly, and you were happy with both the quality and service. We truly appreciate your support and hope you enjoy playing your Lindo guitar for many years to come.

Betygsatt 5 av 5 stjärnor

Trustpilot really is trustworthy

Trustpilot really is trustworthy. I won a Lindo Saturn Pebble, and I got it without any damages from my guitar. Craziest part is that It arrived 3 days earlier than the estimated time of arrival. And lastly, it was a perfect timing because it arrived at my birthday which is now. Keep it up!

28 juli 2026
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Svar från Lindo Guitars

Thank you so much for your wonderful review, Ezrel!

We’re delighted that your Lindo Saturn Pebble arrived safely — and three days early, just in time for your birthday. That really is perfect timing!

We hope you enjoy playing it at many school events and making great memories with it. Thank you again for your incredible support, and happy birthday from everyone at Lindo Guitars! 🎸🪐

Betygsatt 5 av 5 stjärnor

Reviewing Lindo guitars is fairly…

Reviewing Lindo guitars is fairly straight forward. I’ve had three very different experiences with them. In 2020 I bought a new Left Handed Blackfire Electro Acoustic for my grandson. He has used it religiously ever since, still as straight as the day it was bought, still stays in tune, good tuners and a great guitar to play.
On the second occasion I bought a B-Stock Slimline Electro Acoustic direct from Lindo. After trying it, my grandson just could not get on with it. Nothing at all wrong with it, just a personal preference. It was a lovely guitar. Deciding to return it, I contacted Lindo and their after sales service was second to none. It was returned with no hassle and an offerr on a reduced price on a further purchase was made. Full refund given instantly.
The third interaction with Lindo involved a lucky draw ticket that resulted in a brand new Neptune 3 Matte Black Shortscale Electro Acoustic Bass turning up within days of winning it. It is a wonderful instrument and came in a top quality case.
My one complaint with the Neptune V3 is that it was so impressive the bass player in my sons band loved it so much he has now adopted it for an acoustic set at an open mic this week. I doubt if I will be seeing much of it.
In conclusion, myself, my grandson and the lucky bass player all highly rate Lindo guitars and would recommend them, to the point whereby I’m sure there will be future purchases.... or maybe a few draw tickets also. Top Quality, Excellent delivery time and perfect customer service.

27 juli 2026
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Svar från Lindo Guitars

Hi Lynette,
Thank you so much for taking the time to share your experience with Lindo Guitars.
It means a lot to hear from a customer who has followed us over the years and experienced different parts of our journey — from guitars, after-sales support, and our Draws.
We’re delighted that you, your grandson, and the bass player are all enjoying your Lindo guitars. Hopefully we’ll be able to welcome you back again soon, whether for another guitar or perhaps another chance in the Draws!
Thank you again for your amazing support.
Best regards,
Lindo Guitars

Betygsatt 3 av 5 stjärnor

Disappointing Experience: Cheap Quality Guitar

PROOF OF DEFECTS & DOCUMENTS:
If you are considering buying from this seller and want to see actual, high-resolution evidence of the issues, feel free to my email "rweexl"(can't past actual email@ here). I will gladly provide you with clear photos, and documentation proving everything written below.

Review:

I am writing this review to strongly warn potential buyers about my experience with this seller.

I ordered the White Dove V3, expecting a decent instrument as advertised. Instead, what arrived was essentially a cheap piece of plywood. The seller explicitly assured that the machine heads and pegs were made of chromed metal, but in reality, they turned out to be cheap plastic! On top of that, they love to hype up the "free accessories" they throw in, acting like they are doing you a massive favor. In reality, these are the cheapest, bottom-of-the-barrel extras imaginable. To make matters worse, because the seller shipped from the UK to Poland, I was hit with heavy customs duties and import taxes upon arrival.
The craftsmanship and quality control were completely non-existent:

Plywood Body & Awful Glueing: The body feels like low-grade plywood with terrible, visible glue joints.

Paint Job & Staples: The finish was uneven with unpainted spots and sloppy patches.

Rough Neck & Bad Frets: Frets were sharp, uneven, and buzz terribly—making it virtually unplayable out of the box.

Poor Hardware & Cutouts: The bridge cutout was poorly routed with rough, unfinished edges, looking as if it was carved out in a hurry without any precision.

When I realized the appalling quality and defects of the instrument and decided to return it, the real headache began. I had to send everything back to the UK and deal with an agonizing process. Dealing with courier mess-ups, and send physical petitions to the Polish Customs Office just to claim back the taxes paid on a cheap plywood guitar I don't even own anymore!

I do want to clarify that the customer support team was actually very polite, responsive, and did their best to help within their capabilities—they are not to blame for this situation. However, the terrible product quality, misleading specs, hype around cheap extras, and the cross-border shipping nightmare made this transaction a massive waste of time, money, and stress.

DO NOT RISK YOUR MONEY AND TIME WITH THIS SELLER.

UPDATE: I am updating my rating to 3 stars specifically for the customer support. While the initial product had severe quality issues, Flynn from support was exceptional—he handled the return, addressed all my concerns, and provided a £20 goodwill refund for the hassle. Support gets 5 stars.

30 maj 2026
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Svar från Lindo Guitars

Hi Yosup,

Thank you for your feedback, and we are sorry that the guitar did not meet your expectations.

The guitar purchased was a heavily discounted B-stock product and was clearly sold as having cosmetic imperfections. However, we understand that you were unhappy with its condition when it arrived.

When you contacted us, we offered our full money-back guarantee and agreed to cover both the original delivery cost and the return postage. A full refund was processed once the guitar was returned to us.

The accessories included with the order were provided completely free of charge as complimentary extras and were not part of the product’s sale price or contractual specification.

We are pleased that you found our customer service team polite and responsive, although we are genuinely sorry that the overall experience caused you inconvenience and disappointment.

Kind regards,
Lindo Guitars

Betygsatt 5 av 5 stjärnor

I recently received a guitar as a prize…

I recently received a guitar as a prize and have been thoroughly impressed with the entire experience. From the moment I won the instrument to any inquiries I’ve had along the way, the process has been exceptionally smooth and positive. Additionally, the quality of the guitar is outstanding.

18 juli 2026
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Svar från Lindo Guitars

Thank you so much for your kind review.

We're delighted to hear that you had a smooth experience from start to finish and that you're pleased with the quality of your guitar. Your support really means a lot to our small team.

We hope you enjoy your new guitar for many years to come!

Betygsatt 5 av 5 stjärnor

Top notch service.....

Great communication, and a fair price!

I needed a specific, replacement battery and XLR/jack pod for my 1st generation Lindo Neptune guitar, that I bought from the company via eBay back in 2014.
I sent an email over the weekend, and on the Monday, I received a reply from Simon, who was most friendly and helpful.
In no time, he had sorted out a payment link for the correct part I required, which was very reasonably priced, at only £18, including postage.

Once I had paid, he contacted me again to let me know that it had been dispatched. The part was with me in no time at all.

Over all, the service I received, was fast, efficient, very friendly, and second to none. I would have absolutely no hesitation, in buying from Lindo again.

6 juli 2026
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Svar från Lindo Guitars

Thank you very much for your lovely review and for your kind words. We really appreciate your support.

Betygsatt 5 av 5 stjärnor

I have just taken delivery of my 4th… Lindo Guita

I have just taken delivery of my 4th Lindo guitar and I am so pleased and impressed by the build, design and playability. Real value for money and such unique designs. You should have at least one Lindo guitar in your collection. The slim body Electro Acoustic models are my absolute favourite. I also have to mention that as a company they are such a pleasure to do business with. They get 5 stars from me all the way.

8 juli 2026
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Svar från Lindo Guitars

Thank you so much for your lovely review and continued support. We really appreciate it.

Betygsatt 5 av 5 stjärnor

Beautiful guitars let’s start there

Beautiful guitars let’s start there. Quick to respond and answer questions. Very professional!!! They work with you ✨ great company!!

2 december 2025
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Svar från Lindo Guitars

Hi Tasha,

Thank you very much for your kind words. We really appreciate your support.

If you need anything at all, please do not hesitate to contact us.

Best Regards,

Lindo Guitars

Betygsatt 5 av 5 stjärnor

I have purchased the kayo electric ,the…

I have purchased the kayo electric ,the white doves acoustic and have just purchased the white dove prototype electric ,all I can say is these guitars look ,sound and feel amazing ,love lindo loads
Total perfection in sound and beauty

30 juni 2026
Omdöme utan inbjudan
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Svar från Lindo Guitars

Hi Lee,

Thank you very much for your lovely review. We really appreciate your kind words and your continued support.

Please bear in mind that the White Dove electric prototype model is a fully hand-made one-off piece, and the mass production design has changed slightly. There will not be a second one exactly the same, so you may see some signs of hand finishing, which is part of what makes it unique.

We are so glad you are enjoying the guitars, and thank you again for your support.

Betygsatt 5 av 5 stjärnor

I have a lefthanded Lindo org slim

I have a lefthanded Lindo org slim. Which is a beautiful looking guitar it’s so easy to play it just seems to be my go to guitar and it has been for a while. Plus the guys in the shop are super friendly and helpful.nothing seems to much trouble. Would 100% recommend

1 juni 2026
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Svar från Lindo Guitars

Thanks so much Lee - we really appreciate it!

Betygsatt 5 av 5 stjärnor

Lindo Guitars are second to none their…

Lindo Guitars are second to none their reputation sells their guitars not endless amount of adverts I have a Lindo Bit coin Guitar its plays superb as well as beautifully made as well as one of my very first black beginners guitars years a go thank you for the musical experience and Journey.

27 oktober 2025
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Svar från Lindo Guitars

Many thanks for the kind review Hamish! Glad to hear you are still enjoying your Lindo guitar journey :)

Betygsatt 5 av 5 stjärnor

Brilliant FLYNN1

Brilliant, Flynn has directly helped to resolve an issues very quickly. The incorrect bass strings were sent to me and he arranged for a new set to be posted out. Absolutely smoothly - fast and fantastic customer service. Happy to be with Lindo!

20 maj 2026
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Svar från Lindo Guitars

Thank you very much for your kind review. We really appreciate your support, and we are so pleased we could get everything sorted quickly for you.

Betygsatt 5 av 5 stjärnor

Perfect custom build experience

When I ordered my Earth model, I asked if I could choose the grain pattern. They sent me a couple of photos and I was able to pick the one I liked. The guitar arrived quickly and was absolutely beautiful! The sound was even better than I had hoped for. Huge sound from a smaller body guitar with perfect rich tone.
Great company. The communication was very helpful and made the purchase fun. Having the luthier that built your guitar walk you through the process made it special. I expect I will be ordering another from them soon. Highly recommended!

15 maj 2026
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Svar från Lindo Guitars

Thank you very much for your kind review, Terry. We really appreciate your support and are so pleased to hear that you are happy with the guitar and the service.

Betygsatt 5 av 5 stjärnor

Ordered Sunday delivered Tuesday

Ordered Sunday delivered Tuesday, I ordered b stock, but to be honest I couldn't find any faults it is perfect, the action is perfect, I would definitely recommend any one to use this company

12 maj 2026
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Svar från Lindo Guitars

Thank you very much for your kind review. We really appreciate your support, and we are so pleased to hear you are happy with the guitar.

Betygsatt 5 av 5 stjärnor

Helpful and professional

I recently had an issue with my guitar tuner stopping working during a gig, but the pre-amp and guitar still worked, thankfully.

I honestly couldn’t have asked for better support. The team were incredibly quick to respond, helpful from the very first message, and offered several different options to get the problem sorted as quickly as possible.

What really stood out was how much they genuinely cared about making things right and getting me back up and running. Customer service like that makes a huge difference, especially when you rely on your gear professionally.

Despite the issue, I’m still so happy I chose this guitar company. The quality of the instrument and the level of support they’ve provided have completely reinforced that decision. I’ll definitely be working with them again in the future and would happily recommend them to other musicians.

1 maj 2026
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Svar från Lindo Guitars

Hi Duke,

Thanks so much for the fantastic 5-star review! We are so glad we could act quickly to get your tuner sorted—we know exactly how stressful it is when gear acts up during a professional gig.

Supporting musicians and keeping you on stage is what we’re all about. It’s a pleasure to hear that you’re happy with the guitar and our service!

Thank you for considering us, and if you have any more questions we are just an email away.

Betygsatt 5 av 5 stjärnor

Bought the ORG-SL

Bought the ORG-SL as I wanted something close to a Fender El Rio. This guitar is awesome, as is Lindo's customer support. I asked if they had any B-Stock of this guitar as money was tight at the moment, they took the time to check their floor and stock to see if they did. I bought one a month later with "minor cosmetic defects", took me a while to find the tiny crack in the finish by the nut but it is only cosmetic and you'd never notice if you didn't look for it.

Good guitar, I'm so happy with it. My full size fender acoustic was just far too big to be comfortable to play. On a plus note it also sounds amazing plugged into my orange crush 20 on the clean channel. Don't even need to buy a separate acoustic amp. Though I think I'll be playing mostly unplugged, it is loud enough just not as "big" sounding, obviously.

16 april 2026
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Svar från Lindo Guitars

Thank you so much, Jade.

We really appreciate your kind words and are delighted to hear you are so happy with your ORG-SL. It is great to know the B-stock option worked well for you and that the guitar feels comfortable and sounds fantastic both plugged in and unplugged.

Thanks again for your support and for taking the time to leave us this lovely review.

Betygsatt 5 av 5 stjärnor

Brilliant customer service 😄

I ordered an acoustic guitar from Lindo guitars and the order was processed immediately and I had my guitar within 48 hrs.
The guitar was perfect and came with many extras that really pleased me including a capo, spare strings, picks, a gig bag and a cable for electro-accoustic playing. Thank you so much !!

18 mars 2026
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Svar från Lindo Guitars

Thanks Simon, really appreciate your kind words! We’re glad you’re happy with the guitar and the extras — enjoy playing 🎸

Betygsatt 5 av 5 stjärnor

Neptune V3 Left-handed Electro-Bass

Fast shipping from UK. Arrived in a week. Lindo swapped out the case for me as I didn't like the brown, I chose black. They also added in some goodies to make up for the price difference on the case. They didn't have to do this, so thank you Lindo! I hope in the future they decide to make a Neptune v3 lefty guitar to match my bass. I swear these things have appeal. Be aware that there's import fees as well. Also, UPS sucks! If it wasn't for the case it was sent in, my bass would be destroyed. Shame on UPS! Besides that, My many thanks to Lindo for quality!

2 mars 2026
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Svar från Lindo Guitars

Hi Mike,

Thank you so much for the amazing 5-star review — we really appreciate you taking the time to share your experience.

We’re glad everything arrived safely and that you’re happy with the bass (and the black case swap!). Your support genuinely means a lot to us.

And we’ve noted your request for a Neptune V3 lefty… never say never 😉

Thanks again for your kind business.

Best Regards,
Lindo Guitars

Betygsatt 5 av 5 stjärnor

This is definately a company that cares…

This is definately a company that cares about their customers. You always get an answer to your questions.
Guitars are well built and absolutely ok. Lindo is a trustfull guitar company xou can rely on!

23 september 2025
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Svar från Lindo Guitars

Thank you so much for the 5-star review! We’re thrilled to hear that you feel supported and that you're happy with the build quality of our guitars.

Providing reliable service is very important to us, so it means a lot to know you've had such a positive experience with the team.

Thank you for considering us, and if you have any more questions, please let us know.

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