Lindnerco Omdömen 

Parcel never received, refund refused, and asked to pay more

I ordered items from Lindner & Co as a gift, but my parcel never arrived. Their supposed “proof of delivery” is a photograph of the parcel being held INSIDE THE DELIVERY VEHICLE, surrounded by other parcels on the passenger seat. It did not show my doorstep, my property, or anyone receiving it.

Despite repeatedly pointing this out, they have refused a refund because the courier marked it as delivered. Trying to suggest it must have gone missing “after delivery” without providing evidence that it was delivered to me in the first place.

The proposed solution.. Pay another shipping fee for a replacement. Absolutely unacceptable. I had already spent additional money buying an alternative present and explained that I no longer needed the items.

The replies have been repetitive and have failed to address the photograph or resolve my complaint. I’m left out of pocket with no goods and no refund.

Based on my experience, I would strongly advise shopping elsewhere. If your parcel doesn’t arrive, don’t assume this company will resolve it fairly.

If I could give 0 stars I would.

まだ届かないなーっいつになるのかなーっと連絡致しましたところ
早速COCO様よりご連絡頂きその後無事商品も届けられました
商品ですがとても立派な可愛いお箱に入っていたのでそのままでプレゼントしましたがとても喜んで貰えました
また利用したいです
ありがとうございました

Great customer service from Coco and always attentive.

I bought 6 of the cooling sticks for presents at Christmas and for some reason only got sent 5. I emailed them to ask for the replacement and Coco helped me through the process immediately for a replacement. Very professional, replacement arrived shortly after and can't thank Coco enough as traveling soon interstate for the Christmas period and needed to wrap presents before I go. Highly recommend this company.

This makes a great gift, and can be used with sparkling water as well as wine, it just perfect.

I bought four wine cooling sticks from Lindnerco and two broke the first time I used them. Lindnerco describes them as “premium wine cooling sticks”, but the quality fell well short of what I expected.

I asked for a full refund because two of the four had already failed. Lindnerco gave me a return address but expected me to cover the international return postage and any associated customs charges. Being asked to pay to send back faulty goods made an already frustrating experience worse.

Based on the product quality and the way my refund request was handled, I wouldn’t recommend buying from Lindnerco.

Orders have long delivery
Can not comment on quality as have just ordered and notified that it has been despatched but estimate delivery is in 2 weeks
Can not cancel as they claim it has already been despatched

What a great idea. I have taken a few weeks to try out this wine/drinks cooler. It is great and I have purchased a few for gifts.

J’ai hâte de l’utiliser car il semble très adéquat pour bien refroidir les bouteilles

The product is great and does exactly what it is advertised to do. Great for presents.
There was an issue with my delivery company as I didn’t receive the product but was resolved by the company quickly

I saw these advertised (cooling sticks) online and decided to buy them. I believe I got the buy 2 get 2 deal, which comes in handy as I have 2 upcoming birthdays who are wine lovers as well.
It was easy to order and arrived quickly and packged well to prevent breakage.
The material is sturdy and easily washable.
The cooling sticks are easy to use (keep the cooling stick in freezer, it's always ready) and worked very well in keeping my wine cool.
If your looking for a product to keep your wine at the "perfect" temperature, the Lindner & CO. Cooling stick is the one.

Very thrusty company, I forgot to give the number of my house and they have done a lot of effort to deliver the order. It was really not easy.

service très bon et les item acheter aussi?

I had a problem with the tube that split after on use.
I have contacted the company abroad and they gave me an adress in Canada. After contacting the Canadian site and sending proof of defect , they sent me a new one.
So Excellent after sale ervice.
Jean-Marc

Love them. Good for so much more than wine. Water on the dinner, Juices on the breakfast table. All kept cold while out on the table.

It was really a good experience just forgetting to cool my white wine and use this product to practically instantly ready to drink!!!

I love my wine cooler. It is really effective. Thank you.

I purchased the wine cooler for myself and friends have commented on how great it is and asked where I got it from. Going to give one as a Christmas present.
Ideal for your white wine.