After receiving my broken Rustic Cow Charcuterie Board, I spoke to Katrina and advised her of the condition. She straight away sent a new order to come to me asap. Once i received the new Rustic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very deceptive company. Bought 2 peacocks and they said to look at the picture for the size. Peacocks looked to be 18-24 inches tall and they are actually no more than 12 inches. Tried to return. Thei... Se mer
I absolutely fell in love with the Frosty Elk figurine in early December and, because it so cheered me when it arrived following a traumatic experience with scamming which caused a $20,000 loss a... Se mer
I wish I could give Lilly & Eden NO stars. A few weeks ago, I ordered the "Highland Feast Rustic Cow Charcuterie Board." Supposedly "hand-carved" from solid wood, etc, etc. Suggesting handmade. To... Se mer
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Worth every penny
I love the Meditations Sculpture Set! They are unique, and the sandstone finish is flawless :)
Avoid like the plague,cheap and tacky…
Avoid like the plague,cheap and tacky at extortionate prices. Refunds just impossible, they offered a discount on such a poor quality item(skull with knife slots) I argued it wasn't fit for purpose,and was told I'd have to pay to return the item. I took the loss, honestly I wouldn't buy again. It's the kind of tat you buy from the pound shop. You don't expect it to be perfect but at least you can see what you're getting for the money at a third of the price. Some people may have good experiences,but I'd strongly advise you read all possible reviews. I read reviews on their website about the product I purchased. Absolutely not at all what I ended up with. Wish I could post the photos. I've just tried to write my review on their website and they are refusing to post it . What does that tell you ?? I bought this item because they only pick positive reviews. Absolutely appalling!
Received a Jellyfish lamp early January…
Received a Jellyfish lamp early January by middle of January didn’t work. Contacted customer service several times said I had to send video before sending back. To no avail the email got kicked back.:(. I was conversing with a representative who said I must send video told me to go onto instagram and post again no response…DO NOT PURCHASE from this company unfortunately I was given a gift card for Christmas and used to purchase this product no way to dispute. They are a rip off!!!!
Buyer beware, indeed
After 26 days of waiting, I finally received my order, hot off a Chinese manufacturer's 3d printer, only to find that the cheap materials and low quality shipping and handling had lead to the item being broken during its 26 day journey to me. Lily and Eden's totally not AI-written website has a separate portal to handle returns / refunds, and it was unable to find my order. Guess I'll have to wait for a member of their definitely based in the US support team to get back to me - maybe they'll email me at 5:30 am EST again - so I can get this resolved. Seriously though, found the same item on Amazon for 20$ cheaper (technically, 65$ cheaper, because the "usual price" on lily and eden is 100$, but it's "on sale" for 55$, a sale that has been going on for a month+ now), and I bet I could find the same item from the same factory on alibaba even cheaper. I don't see the point of shopping with them if you're just getting the same Chinese crap you can get off Amazon for cheaper and quicker, with better support and easier returns. If you want to buy quality goods or American made goods, keep looking - this is just another grift, and if you're fine buying cheap Chinese goods, save yourself some money and get them elsewhere.
Absolute rubbish the items are imported…
Absolute rubbish the items are imported from China sold at an extortionate price, cheap and Tacky items sold here and the Returns don't work on the tab.scamming warning.
I wish I could give a negative 5 star review
I wish I could rate this negatively. The positive reviews on this are very clearly fake. This is like everyone else says...grossly overpriced, cheap crap from China. They offered a 35% partial refund...which means I still paid $50 for a cheap lamp and glasses holder. I feel like an idiot for falling for spam advertising on Instagram, but I guess I shouldnt trust Instagram ads to be vetted AT ALL
Cheap Chinese rubbish
really poor quality items arrive that have a passing resemblance to the actual items that were shown on social media adverts. Takes and age to arrive, then cost a small fortune to send back for a refund, which again takes an age, poor customer service, really cheap rubbish plastic items, typical online scam - marketed to look european, priced accordingly, then sent cheap plastic crap from china.
Victim of an Instagram ad
Chinese garbage that looks completely different from the photos. I bought a small cow shaped lamp and it looks completely different than the photo. The photo of the lamp on the site had a lamp shade, and what I recieved was a tiny piece of plastic - no real lamp shade. It has a strong plastic smell and is way smaller than the photos make the product look. Took 3 weeks to get here too. Super disappointed and will never buy from this company again.
Awful
Awful, the products they advertise look nothing like the crap they deliver. Overpriced junk from scam artists. Zero customer service. Avoid.
This company is taking the mick.
This company is a scam. Delivery takes at least 4 weeks, refunds or returns are refused and the same products are available elsewhere at half the price. Please dont buy from them!!!
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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