I have found this pet insurance provider to be clear, great with communication, competitively priced and very easy to deal with. I am looking forward to adding another pet to the policy next month bec... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been very pleased with Lifetime PetCover. When my young Spaniel developed a serious health problem, Lifetime Pet Cover paid up without a quibble. It was a real comfort at a very stressful time.... Se mer
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I spoke with a lovely young lady who helped me complete my little dogs insurance cover. She was very friendly, professional, and really helpful. Excellent Thank you.
After speaking to you about things covered by your pet insurance i fill satisfied that its the right one for us and also great price
Företagsinformation
Skrivet av företaget
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Kontaktuppgifter
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Storbritannien
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to use at a fair price
10 juli 2026
Svar från Lifetime Pet Cover
Good afternoon, thank you for your kind feedback! We're so pleased to hear you found the process easy and our prices fair. We really appreciate your support 😊
I phoned to get a quote and everything…
I phoned to get a quote and everything was explained clearly to me without any pressure to purchase the policy.I thought the price was competitive and the service very good ,it made it a pleasant experience.
10 juli 2026
Svar från Lifetime Pet Cover
Thank you for taking the time to share your experience. We're delighted to hear that our team explained everything clearly and made the process straightforward, without any pressure. It's great to know you found our prices competitive and our service very good. We really appreciate your feedback and are pleased we could make arranging your policy such a pleasant experience.
Svar från Lifetime Pet Cover
Hi Thank you for your feedback! We're glad to hear you found it easy to arrange through Compare the Market and that you felt it offered good value. We really appreciate you taking the time to share your experience!😊
Arranged over the phone very helpful guy
9 juli 2026
Svar från Lifetime Pet Cover
Good afternoon, thank you for your feedback, we are glad you had found our team to be very helpful. We will pass this feedback to them to make their day.
Very helpful and very user friendly
Very helpful and very user friendly. Also, very good value.
9 juli 2026
Svar från Lifetime Pet Cover
Good afternoon, thank you for your response.
We are glad you had found setting up a policy with us helpful and user friendly 😊
Svar från Lifetime Pet Cover
Thank you for your kind review, we will pass your lovely feedback onto our agent!
The website prices
The website prices
Were well laid out
And the explanation
Was easy to understand
And what exactly was covered
6 juli 2026
Svar från Lifetime Pet Cover
Thank you for your kind review! We're delighted to hear that you found our website pricing clear and easy to understand, and that the explanations of what's covered were helpful. We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Really helpful help line and logical…
Really helpful help line and logical application form
3 juli 2026
Svar från Lifetime Pet Cover
Thank you for taking the time to leave us a review. We're so pleased to hear that you had such a positive experience.
The score is low because I was the…
The score is low because I was the phone for 30mins without it being answered .
29 juni 2026
Svar från Lifetime Pet Cover
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it is to wait so long without getting through. We have had an unusually high number of calls recently, if you still need assistance, you can email us using hello@lifetimepetcover.co.uk with suitable time and time for us to call you.
Best price on comparison site
Best price on comparison site, affordable, easy, no fuss process,
30 juni 2026
Svar från Lifetime Pet Cover
Thank you for your review, we are so pleased you found the process so easy and you are happy with the price of your policy!
Change of provider
Jordan was extremely helpful when setting up my insurance. Price very competitive compared to other quotes and is almost half what my current provider offered on renewal with exactly the same policy benefits.
29 juni 2026
Svar från Lifetime Pet Cover
Thank you so much for your lovely review, we are so pleased you found Jordan extremely helpful, we will pass your kind words onto him :)
Was ok and changed things on my policy…
Was ok and changed things on my policy as I requested. Didn't realise there was a 2nd party involved.
25 juni 2026
Svar från Lifetime Pet Cover
Thank you for your feedback. We pleased we could help with the changes to your policy. I'm sorry the involvement of a second party wasn't clearer, and we'll take your comments on board to help us improve how we explain the process.
Svar från Lifetime Pet Cover
Thank you for your kind review. We're delighted to hear everything was straightforward for you. We really appreciate your feedback and thank you for choosing us
Easy to use web site
Easy to use web site, spoke to someone on the telephone and was really helpful
26 juni 2026
Svar från Lifetime Pet Cover
Thank you for your review. We're so pleased to hear you found our website easy to use and that our agent was really helpful when you called.
Phoned up got through quickly
Phoned up got through quickly . Person I spoke to was very friendly and helpful .
23 juni 2026
Svar från Lifetime Pet Cover
Thank you for your review, we will pass your kind words onto our agent :)
Taking out the policy was quick and…
Taking out the policy was quick and easy and good value.
23 juni 2026
Svar från Lifetime Pet Cover
We're delighted to hear that you found the process of taking out your policy quick and easy, and that you felt it offered good value. We appreciate your feedback and are pleased we could provide a positive experience.
Very helpful agent
19 juni 2026
Svar från Lifetime Pet Cover
Good afternoon, Thank you for your very kind feedback, we have passed this onto our agent to make their day 😊! We are glad our agent was able to help.
Svar från Lifetime Pet Cover
Good afternoon, thank you for your response, we are glad our policies met your satisfaction 😊.
I find it a bit annoying that I am…
I find it a bit annoying that I am hassled with numerous emails to give you a review within just a couple of days of purchasing a policy!
15 juni 2026
Svar från Lifetime Pet Cover
Thank you for your feedback, and apologies for the number of review requests you've received. We certainly don't want our emails to become a nuisance. We value your comments and will pass them on to the relevant team as we continue to review how and when we contact customers. Thank you for choosing us and for taking the time to let us know.
Svar från Lifetime Pet Cover
Thank you for your feedback, we have passed this onto the relevant agent, who will be happy with your response! 😊
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