I have found this pet insurance provider to be clear, great with communication, competitively priced and very easy to deal with. I am looking forward to adding another pet to the policy next month bec... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been very pleased with Lifetime PetCover. When my young Spaniel developed a serious health problem, Lifetime Pet Cover paid up without a quibble. It was a real comfort at a very stressful time.... Se mer
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I spoke with a lovely young lady who helped me complete my little dogs insurance cover. She was very friendly, professional, and really helpful. Excellent Thank you.
After speaking to you about things covered by your pet insurance i fill satisfied that its the right one for us and also great price
Företagsinformation
Skrivet av företaget
Lifetime Pet Cover began in 2014, inspired by a personal experience when a cherished family pet became seriously ill, and the existing insurance didn’t provide the support that was needed. That experience sparked a commitment to create pet insurance that puts pets and their owners first. We believe in keeping things simple and focused on quality which is why we offer only Lifetime policies, designed to provide lasting protection, with five levels of cover to suit your needs. As a team of dedicated pet lovers, we’re committed to providing reliable service and insurance you can truly count on. Our goal is simple - to be here when you need us, protect your pet and give you peace of mind.
Kontaktuppgifter
The Old Dairy, Western Court, Bishops Sutton, SO24 0AA, Winchester, Storbritannien
- 02037500022
- hello@lifetimepetcover.co.uk
- lifetimepetcover.co.uk
Lifetime Cover for Cats & Dogs
4,5
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Lifetime Pet Cover
We are very pleased you had a lovely experience with our customer service team, thank you for your review.
First class company I always use this…
First class company I always use this insurance for dogs always firstclasd
21 juli 2026
Svar från Lifetime Pet Cover
Thank you for your lovely review, we are so pleased to have you as a continued customer :)
It was easy to set up
22 juli 2026
Svar från Lifetime Pet Cover
Thank you for your review, we are pleased to hear you found the process of setting up a policy easy to do
The gentleman I spoke to was very…
The gentleman I spoke to was very helpful and pleasant .
23 juli 2026
Svar från Lifetime Pet Cover
We really appreciate your lovely review, we will pass your comments onto our agent :)
Easy to purchase
19 juli 2026
Svar från Lifetime Pet Cover
We are glad you found your policy easy to purchase, thank you for your kind review!
Good start .. time will tell..
Good to set up untill I got to dd details I put mine in then the page disappeared so didn't know if it had been set up or not. But price was good I hope they stand up to the good reviews it has .. only time will tell... wts..
20 juli 2026
Svar från Lifetime Pet Cover
Thank you for your review. we are pleased to see, you called through to us and one of our agents were able to assist you.
Filled out policy details and tried to…
Filled out policy details and tried to set up direct debit but it didn't complete, just whirred round and round.....
20 juli 2026
Svar från Lifetime Pet Cover
Thank you for informing us of the technical error you had when taking out a policy with us, we are looking into the situation. Should you ever need any assistance, you can contact us on 02037500022 or email us using hello@lifetimepetcover.co.uk
Svar från Lifetime Pet Cover
Thank you for your review, we are very pleased to hear our lovely staff were able to help you with your query.
Svar från Lifetime Pet Cover
Thank you for your review, we are glad to hear you are happy with the price of your policy and you found our new policy journey easy :)
Svar från Lifetime Pet Cover
we're so pleased you found our policies and prices competitive, thank you for your review!
Svar från Lifetime Pet Cover
Thank you for your review! We're glad you found our service easy to set up and use online. We appreciate your feedback and are always looking for ways to improve. If there's anything that kept your experience from being a 5-star one, we'd love to hear your thoughts so we can make things even better.
Svar från Lifetime Pet Cover
Thank you for your review, its great to hear that it was easy to set up your policy for Poppy and you are happy with the price
Svar från Lifetime Pet Cover
Thank you for your review, we are glad you found our service to be helpful and sufficient, our customer service team will be very pleased to hear this!
I spoke to a lovely gentleman Ryley who…
I spoke to a lovely gentleman Ryley who answered and helped me set up my Dog insurance as i been paying with another company where i was paying so much and was not adequate he was one of the most helpful person and now she is covered if we ever need to claim
16 juli 2026
Omdöme utan inbjudan
Svar från Lifetime Pet Cover
Thank you for your review, we will pass your lovely comments onto Ryley! :)
Very helpful customer service on the phone
I found the customer service by the person I spoke to on the phone, to be very helpful and polite. After I was struggling to complete the transaction on the internet.
15 juli 2026
Svar från Lifetime Pet Cover
Thank you for your review, our agent will be very pleased to hear about your review
Very pleased
Very pleased. I spoke to a very helpful young gentleman over the phone who explained everything very well , answered all my questions and sorted a problem that had occurred trying to get their insurance through à comparaison website.
14 juli 2026
Svar från Lifetime Pet Cover
We are so pleased to hear you had such a positive experience, we will pass your kind words onto our agent, thank you for your review!
Confused!
After adding all the information required I was asked to complete my banking details. After I did that I was quickly sent to another page that stated 'Payment Please continue to our payment provider to purchase your policy.' I don't even know what that means or even if the policy and standing order have been set up. Who is 'our payment provider'? There are no links to 'our payment provider'!
13 juli 2026
Svar från Lifetime Pet Cover
Thank you for your feedback, and we're sorry for the confusion you experienced during the application process.
We understand how unclear that message must have been, especially after you'd already entered your banking details. The reference to "our payment provider" should have been clearer, and we appreciate you highlighting this.
We can confirm we have a live policy for your pet and policy documents have been sent, if you need any further support please do not hesitate to contact our customer service team on 02037500022 or email at hello@lifetimepetcover.co.uk
Very polite and friendly chap this am…
Very polite and friendly chap this am felt with my issue quickly would recommend .
13 juli 2026
Svar från Lifetime Pet Cover
Thank you for your kind review, we will feed this back to our agent :)
Found you on web site you was cheaper…
Found you on web site you was cheaper then my last pet insurance
8 juli 2026
Svar från Lifetime Pet Cover
Good afternoon, thank you for your feedback. We are glad you had found our prices to be competitive and welcome you to lifetime pet cover 😊
So far so good
8 juli 2026
Svar från Lifetime Pet Cover
Good afternoon, We're pleased to hear everything is going well so far. We appreciate you choosing to insure your pet with us.
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