Life Supplies Omdömen 2 073

So far I received the trial starter pack, 1 pump with toothpaste and now 2 months later I have been sent another pump and refill . They have taken 49.50 out of my account

Poor communication.

I have been using the toothpaste for a while, and love it. The real issue is with dispensing it! After a while, the toothpase seems to congeal, and the pump can't cope. I have found that I have to dilute the stuff with a bit of water to be able to get it out of the bottle. However, even after flushing the pump with hot water, I can't get the plunger to return easily to the top of its travel. Maybe the return spring isn't strong enough, or maybe it wasn't tested with the product thoroughly enough.

I've been a customer for almost a year (my 2025 new years resolution was to be more environmentally friendly) and its been a super positive experience.
The original dispenser needs constant hot water cleaning so it doesn't clog, but they have listened and redesigned.
The refills are compostible.
The toothpaste itself has a lovely taste and my teeth feel really clean.
The customer service is excellent. Email responses are incredibly quick and solution driven.
Would highly recommend.

Great product, eco friendly and works well. Had a couple of issues, but customer service were super helpful and all was sorted very quickly

Great values and simple subscription system. Very responsive customer support too. I get the toothpaste and the deodorant and recommend them both to everyone.

Embarked on this journey happy and hopeful. I hoped to reduce my plastic use and never buy another dispenser. This was not to be! The dispenser is useless unless you have the strength of a giant - definitely no use for a family. We ended up with the lid unscrewed and having to scrape toothpaste out the pot!!!! Not what I signed up for. Thoroughly disappointed and feel cheated frankly.

Great refillable and eco friendly products, have use for some time . Really like that they drop thru my door regularly
Great customer service , will continue to use

They always respond immediately to my emails. I am a new customer and they sorted out a problem with no trouble. I am impressed.

I have been a life supplies customer for the past year or so. Like others, I had difficulties with their bottle, however customer services have been so helpful to remedy the problem - thank you Farrida for your help :)
Also love the toothpaste and the fact the packaging is compostable, further reducing waste! - would highly recommend

I have tried for a couple years and the bottle for toothpaste just never works more than a couple months. I don't think its fair that to get a replacement bottle I have to stay subscribed. I think Parla actually have better approach to sustainability with their tabs and tubs and truely do think about product development. Life supplies feels more a money grab with poor design. This goes for the antiperspirant as well as it's a basic formula with essential oil (orange and eucalyptus being cheap oils) and generates more waste than if you recycled your basic £1 niveau glass and plastic bottles. I don't see the advantage.

Good products, very slow delivery

Excellent product - taste nice too!

Have been using their toothpaste which we love for a year or so had a subscription, but the pumps just do not work and we have had little help from the company so we have given up, trying other ethical ideas

I like the toothpaste but the pump action bottle is awful to use. I have to press on it so hard that the toothpaste flies out everywhere when it does come out. Style over substance frankly.

The newly designed (toothpaste) bottle works really well and looks good too. I really like that it’s refillable too. Packaged well and arrived safely!

**Pros:** Excellent flavor.

**Cons:** Version 1 applicator had a flawed design—impossible to fully empty, causing significant wastage. Customer service was unhelpful and wouldn't acknowledge the issue, prompting me to cancel.

Version 2 works better but compromised on aesthetics. Air pockets persist, and full decanting remains questionable.

**Value:** At £11.50 per 100ml versus ca. £5.60 for standard Colgate, it's double the price. Recent increases seem to cover original design failures rather than genuine cost rises.

**Verdict:** Despite great flavor, the design issues, poor service, wastage, and premium pricing don't justify the cost. Likely cancelling and reverting to standard brands.

I choose life supplies as it had no nastties in in it. I have a condition Sjögren’s syndrome and other toothpastes make my moth flare up. Life supplies has caused no flare ups and my mouth is no longer sore.

Love the toothpaste, struggled with the old bottle- new sage coloured bottle pump action ok so far. Emailed to ask for suspension of refills as too many in drawer but bottle arrived plus refill.

I love the product and the support has been first rate. I find the system and the quality of both the new dispenser and the. sachets of toothpaste first rate. It tastes like no other product on the market and its smoothness of the toothpaste is sublime.