Lflovers Omdömen 

211
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Stumbled across LFLovers whilst doing some Black Friday shopping. The prices were so low that I was initially skeptical. However, I read some extremely positive Trustpilot reviews and decided to... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My husband knows I am obsessed with Loungefly so decided as a Valentines present to purchase me both a backpack insert to make changing my bags more fuss free and the new stranger things cross body ba... Se mer

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Betygsatt 5 av 5 stjärnor

This has been one of the most positive online shopping experiences I've ever had! I've been a return customer to LF Lovers since I stumbled upon them a few months ago now. Always quick, polite and sup... Se mer

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Betygsatt 5 av 5 stjärnor

I've bought from here a LOT and not once have I experienced an issue - delivery is super quick, packaging is spot on, the boxes are always sized perfectly, and doubled up if needed so the bags aren't... Se mer

Företaget har svarat

Företagsinformation

  1. Butik för samlarobjekt

Skrivet av företaget

LF Lovers was established in 2023, by a small team of Loungefly Lovers, due to the success and growth of Loungefly over at their sister company, Popfigures. With an ever-growing love for Loungefly, it soon became clear that it was time to branch out and create a place just for our Loungefly customers. As official retailers of Loungefly and collectors ourselves (the obsession is real!) we wanted to create a place that brings together accessories, style and fandoms under one roof! We are dedicated to helping our customers grow their collections, compliment their outfits, find gifts for their loved ones, whilst sharing their love of Loungefly.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

211 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(211)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Versand sehr teuer

Vier sterne da der versand enorm teuer ist.. wenn ich zu funkoeurope vergleiche ist es mehr als das doppelte. Die Preise sonst sind gut. Die Lieferzeit kann ich auch nichts bemängeln.

29 april 2024
Logotyp för Lflovers

Svar från Lflovers

We are sorry to hear you were not happy with our shipping prices. We do make sure our shipping costs cover yourself for items damaged or lost in transit. We hope you understand! Have a lovely day x

Betygsatt 5 av 5 stjärnor

In love with LF Lovers!

This has been one of the most positive online shopping experiences I've ever had! I've been a return customer to LF Lovers since I stumbled upon them a few months ago now. Always quick, polite and super helpful with enquiries, which really takes the stress out of shopping with retailers we can't visit or see. Couldn't be more pleased and grateful. THANK YOU to the wonderful LF Lovers Team!

27 februari 2024
Logotyp för Lflovers

Svar från Lflovers

Awwww this is such a lovely review :) Thank you so so much. Its always a pleasure, and we are more than happy to help! Have a lovely day x

Betygsatt 5 av 5 stjärnor

Pleasant and easy to use

Easy to order and use site, the item was a pre order but once posted was with me the very next working day! Arrived with a large dust bag which I wasn't expecting so very pleased about that! Lovely company and will definitely use them again!

2 april 2024
Logotyp för Lflovers

Svar från Lflovers

Hey Katy! Thank you for such a wonderful review :) We look forward to you shopping with us again x

Betygsatt 5 av 5 stjärnor

Delighted with my Loungefly

Delighted with my Loungefly. Great price and excellent delivery. Thanks so much!

2 april 2024
Logotyp för Lflovers

Svar från Lflovers

Sooo pleased you are happy Andrea!! Have a great day x

Betygsatt 5 av 5 stjärnor

Amazing!

Super quick delivery and high quality products thank you!

27 februari 2024
Logotyp för Lflovers

Svar från Lflovers

Hi Charlotte, thank you for a perfect review!! We are so pleased you enjoy our products x

Betygsatt 5 av 5 stjärnor

Fantastic company

Fantastic company always fast delivery and excellent quality products! My loungefly are always well packaged and arrive quickly and brilliant selection of exclusives! Highly recommend

28 februari 2024
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Svar från Lflovers

Thank you so much Gemma! We really appreciate your review! Hope to see you shopping with us again soon :) x

Betygsatt 5 av 5 stjärnor

I love receiving bags from loungefly…

I love receiving bags from loungefly lovers because they carry a lot of exclusive ones and they are more interesting for my collection , they always come quickly and well packaged and delivered safely.

27 februari 2024
Logotyp för Lflovers

Svar från Lflovers

Aww thank you Jayne. We are happy to hear this :)

Betygsatt 5 av 5 stjärnor

Ordered a lovely exclusive bag

Ordered a lovely exclusive bag, opted for free delivery and it arrived the next day! Wonderful website, thank you!

27 februari 2024
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Svar från Lflovers

Hi Jeanette! That's great to hear, thank you for your lovely review and we hope to see you shopping with us again soon x

Betygsatt 5 av 5 stjärnor

Great company

Really quick delivery. Good quality of item. Nicely packaged. Lovely touch with the little bag of sweets

30 januari 2024
Logotyp för Lflovers

Svar från Lflovers

Hi Carole, thank you for an amazing review! We hope you enjoyed our sweets. :)

Betygsatt 5 av 5 stjärnor

Great prices on some lovely bags

Great prices on some lovely bags. Delivery was really quick, i ordered sunday night and recieved it Tuesday. I will definitely be ordering from them again

29 januari 2024
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Svar från Lflovers

Morning Lesley, we are really pleased to hear this and thank you for a wonderful review!

Betygsatt 5 av 5 stjärnor

I have given a five because they are…

I have given a five because they are good every time I’ve ordered I have had 2 problems with to of my bags but they have been more than happy to help me with the issue I really appreciate it

18 januari 2024
Omdöme utan inbjudan
Logotyp för Lflovers

Svar från Lflovers

Hi Kaitlin, thank you so much for leaving us a 5 star review! We hope you shop with us again soon.

Betygsatt 4 av 5 stjärnor

Had been opened by previous owner but bag fine!

I really liked the bag but it arrived open. I’ve had multiple loungefly bags but this one arrived and appeared to have been opened previously, sent back and not packaged again properly.

I usually get a 5* service from LFlovers but they lost a star due to the poor packaging and checking the item when it was returned.

2 januari 2024
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Svar från Lflovers

Hi Shanice, thank you for your 4 star review! We are sorry your bag arrived, and it appeared to have been opened previously. At times, bags are checked at random for quality purposes. We hope this hasn't stopped you wanting to shop with us again, and maybe next time we can get 5*'s from you! If you need any further assistance, please reach out

Betygsatt 5 av 5 stjärnor

Lovely bag

Lovely bag! Well packaged and fast delivery! Ordered it for going out with my Granddaughter! I wish they did a mini wristlet version

29 december 2023
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Svar från Lflovers

Hi Mrs Izzard. Thank you for your 5* review. We really appreciate it. I'm sure its perfect for days out with your granddaughter. A wristlet would be perfect! Hopefully they decide to make one in the future.

Betygsatt 1 av 5 stjärnor

Customer service needs to be retrained!

My order was delivered to the wrong house, LFLovers customer service would not help as it was Royal Mail who made the mistake. My contract of sale was with LFlovers not Royal Mail, they have broken our contract of sale by not delivering the goods purchased. Customer services were very quick to respond, with the information that they cannot help as it’s a Royal Mail problem, again my sale agreement was with LFlovers not Royal Mail. I’m £80 down with no bag to show for it and no help from customer services.
Won’t ever shop here again.
Update :
After some social media staking skills I found the house that had my order. It was 4 miles away!!
Granted LFlovers are not to blame for the problems Royal Mail caused, however their customer service skills leave a lot to be desired. Telling me that the item had been delivered to the correct address and that I’d have to wait two weeks before they could help is not helpful in a very stressful situation. I still shall not shop with them again,
Update:
They tried to buy me off with £10 worth of points to change my review. They then tried to have my review removed!

10 januari 2024
Omdöme utan inbjudan
Logotyp för Lflovers

Svar från Lflovers

Thank you for your feedback Simon. We have checked and can see that our Customer Services have had several email communications with you in regards to this and are actively pursuing Royal Mail to get this resolved as soon as possible! Please refer to your emails for any updates.

Betygsatt 4 av 5 stjärnor

I sent an email asking how long it…

They did contact me! There was some kind of problem and I just did not receive the email but they’ve been very helpful in getting back with me and resolving the issue! I sent an email asking how long it takes for my package to ship out after I paid shipping. I paid January 2 and it still just says processing. No one replied to my email.

1 januari 2024
Logotyp för Lflovers

Svar från Lflovers

Hi there I’m so sorry about this, we don’t seem to have an email from you, would you be able to email us again please info@lflovers.com and we can look into this further for you.

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