Leyadoll Omdömen 

1 251
TrustScore 4 av 5

4,2

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Great doll, looks exactly like it does online. Prompt delivery. Only issue is the product / packaging smells very strongly of cigarette smoke! Very glad I purchased this early and have enough time... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I am planning to purchase another doll because the one I received is so nice! It's just as described on the website and is so cute. Nice touch to have a name added to it. The doll I chose was not able... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I can’t wait to give my granddaughter her doll along with the tea set I purchased as well . They are so adorable and soft . I actually purchased the Christmas doll also .

Företaget har svarat

Företagsinformation

  1. Babyaffär
  2. Leksaksaffär
  3. E-handel

Skrivet av företaget

We Offer the Best Personalized Doll for Babies & Toddlers.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(1 251)

91 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

As described

It is nice but smaller than expected

20 november 2024
Logotyp för Leyadoll

Svar från Leyadoll

Hi Holly! Thank you so much for your feedback! 🥰 We're glad you liked it. Our dolls are designed with little ones in mind, making them perfectly sized for tiny hands to hug and carry around with ease. We truly appreciate your feedback and will share it with our design team to consider for future updates. Thank you for sharing your thoughts with us! 😊💕

Betygsatt 5 av 5 stjärnor

Great dolls, but improve the packaging

I have purchased 5 dolls, and everyone was thrilled to receive them. The quality is outstanding. My only recommendation would be to improve the packaging. The dolls arrive in very tight shipping bags, and all of mine have looked like they were dropped from outer space, and are dirty. This needs to be much improved.

7 januari 2025
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Mary! Thank you so much for your continued support and thoughtful feedback! 🌸 We're so glad to hear how much joy the dolls brought to your loved one.

We sincerely apologize for the condition of the packaging upon arrival. We’re addressing this with our team to ensure future orders are handled with the care they deserve. Have a nice day!🥰

Betygsatt 5 av 5 stjärnor

Great for my 1 year old granddaughter

Great for my 1 year old granddaughter! No hard parts and absolutely adorable! Very well made!

25 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Sandi! We're thrilled to hear that you enjoyed your purchase with us. Thank you for taking the time to leave us such a lovely review. Have a nice day!🥰

Betygsatt 5 av 5 stjärnor

Shipping was prompt.

Shipping was prompt.
Book was even nicer than pictured, great quality.
Can’t wait to give this to my granddaughter for car rides, restaurants etc

3 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Diane! It's fantastic to hear that you're happy with your purchase! Thank you for choosing us and for sharing your experience with others. Have a nice day!🥰

Betygsatt 5 av 5 stjärnor

Leya Doll

Bought the doll for my niece and was delighted with the excellent quality and service. Thank you

2 januari 2025
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi dear Shona, thank you for your kind comment! We're so glad to hear that. Have a nice day!💐

Betygsatt 5 av 5 stjärnor

This book I got is SO cute

This book I got is SO cute. My girl isn’t quite old enough to use it yet but I got it to work on fine motor skills when she hits that stage. Good quality book.

1 november 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Jayda! Your little one will love it when the time comes! For now, it’s great for early discovery and helping with skills like sight, sound, and touch. You picked such a perfect gift! 💕

Betygsatt 5 av 5 stjärnor

My little great granddaughter Maisy loves her Pudding baby girl.

My little great granddaughter Maisy, who will be 1 year old on Saturday, absolutely loves her cute little Leyadoll we gave her for Christmas.
She is an adorable little personalised Pudding baby girl and is very well made and I am really happy with quality and value for money. Thankyou so much Leyadoll.

25 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Karen! Thank you so much for sharing, and a big happy birthday to sweet little Maisy! 🎉🎂 We're thrilled to hear she loves her Leyadoll and that you're happy with the quality—it means the world to us. Wishing you and your family so many more precious moments together! ❤️

Betygsatt 1 av 5 stjärnor

Order at your own risk!

I feel as if I have been scammed by this company. I was so excited to place my order for the book for my new granddaughter. However, tracking shows that it was delivered a week ago and it still has not showed up. After inquiring, the company provided me with a local tracking number so I can check with my post office, and proceeds to tell me that since it shows as delivered, they cannot be held responsible for any loss incurred! I’ve never been told that before from a legit company. What really made me suspicious is that the local tracking number is not valid according to USPS. I will be taking this up with my credit card company as fraud, and I will not be ordering the doll I had planned to get for her birthday. I am beyond frustrated!
UPDATE: I have reached out via email and have received no reply regarding a mixup with tracking numbers. The email I did receive is copied below, and I did call USPS and was told this is not a valid number.
"This is Leyadoll Customer Service, we regret your package has experienced a delivery failure. You can contact your local carrier at the provided phone number [1-800-ASK-USPS® (800-275-8777)] ASAP to arrange for the retrieval of your package. In the event that your parcel is not retrieved in a timely manner, Leyadoll cannot be held responsible for any loss incurred. Make sure to have your local tracking number [04102100000042100003344667] ready when contacting the carrier."

22 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi there, I’m so sorry for the frustration this has caused you! There might be a mix-up with the tracking information since we work with multiple shipping couriers, and it may not actually be a USPS number. Please reach out to our customer service team via email or social media with your order details, and we’ll look into this for you right away. Apologies again for the confusion!

Betygsatt 1 av 5 stjärnor

Leyadoll will take your money and not deliver

I ordered a doll on December 2, 2024. It is now December 22 and the doll has not arrived. It showed as out for delivery (but no indication of what delivery company) from December 13 to December 18. Then it showed as undeliverable on December 18 (and we were home at the times they say they tried to deliver). I reached out to Leyadoll and was given a different tracking number, this time of ACI Logistix who allegedly tried to deliver the doll. I have contacted ACI daily for FOUR consecutive days and have received no response at all about this situation. Leyadoll's response to me is that they are not responsible. It is ridiculous that they do not take any responsibility at all, and I am left without a Christmas gift for my granddaughter, and out the money I paid for it. Avoid this company at all costs.

18 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Diana! So sorry for all this frustration and inconvenience. We'll reach out to the shipping courier immediately to push them for an update on your package. We’ll do everything we can to resolve this as quickly as possible for you. Thank you for your patience in the meantime.❤️

Betygsatt 5 av 5 stjärnor

This baby doll is so pretty

This baby doll is so pretty. It makes it so much better because it has blue eyes and brown hair like my little baby granddaughter. She's going to like it Christmas.

21 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Tonya! Thank you so much for your kind words! It’s going to be such a special moment when she sees it. She’s going to absolutely adore it for Christmas! 💕🎄

Betygsatt 5 av 5 stjärnor

Sweet Leyla Dolls

I have ordered each of my granddaughters, Leyla dolls, many times, as well as daughters, of some of my friends! I purchased yet another doll, for my great niece, for Christmas this year! Each of them loved their Leyla dolls! I love them because they are so sweet and soft, and wash well! I am a very happy customer!

19 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Kay! What a thoughtful gift giver you are! 💕It’s lovely to hear how much joy they bring. Thank you for being such a loyal Leya Doll fan! 😊

Betygsatt 5 av 5 stjärnor

Beautiful, quality dolls

I e bought four of these dolls now, three for my daughter and one for a friends daughter.
My baby absolutely loves hers. They’re her first dolls, and she spends ages rolling around playing with them. Her favourite is the pumpkin Halloween doll, she absolutely beams every time she comes out. I love the quality of the dolls.
And the little details. I’ve bought her the reindeer one for Christmas and I just know she will love the little gingerbread man on it and the antlers.
Can’t recommend this store enough! Will definitely be purchasing the little doll books for her birthday.

31 oktober 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Sarah! Thank you for sharing your lovely experience and for the kind words! It sounds like your little one has such a special connection with her dolls 🧡

The soft book will make such a cute birthday gift—I can already imagine her having so much fun with them! Have a nice day😊

Betygsatt 1 av 5 stjärnor

What a piece of junk

What a piece of junk! The pictures do not do it any justice! Looks nothing like the photos, this is a gift, I could not ever give this to my granddaughter for Christmas!
What a disappointment!

16 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Carolina! I'm so sorry to hear that you're unhappy with your order. We truly want every gift to feel special and match expectations. Please reach out at help@leyadoll.com directly with your order details and photos of the doll you received, and we'll make it right as quickly as possible. Your satisfaction means everything to us!❤️

Betygsatt 1 av 5 stjärnor

DO NOT PURCHASE FROM THIS COMPANY

this company is disgusting. BEWARE ALL CANADIANS. I ordered 2 dolls November 11, 2024.
I am still waiting for my order. There is no one you can actually speak with . Their email responses are so misleading and inadequate. I have asked for a tracking number since they state that my order has been shipped. THE TRACKING NUMBER IS FALSE.
DO NOT PURCHASE FROM THIS SITE

16 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Chichi! We’re really sorry for the frustration this has caused. Due to the Canada Post national strike, all shipments have been delayed. We’re actively working on changing the shipping method for packages that haven’t reached the Canada Post warehouse, and a new tracking number will be provided. Unfortunately, delays are inevitable with the strike and holiday season, but we’re doing everything we can to ship your package as soon as possible. Feel free to DM us on our social platforms for further updates!❤️

Betygsatt 5 av 5 stjärnor

First and only granddaughter!

We have 8 grandsons with the oldest 18 and youngest 3. In June my dil had a girl! Yay the only granddaughter💜 so I ordered her Leya newborn Doll for Christmas. My first time purchasing a doll for a grandchild. I was so excited over it. I can’t wait for. Christmas to give it to her!

19 oktober 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Darlene! Your little granddaughter is going to be so loved and spoiled as the only girl among all those grandsons! She's going to adore it—and what a sweet memory for you both to share! You’ve nailed the perfect first doll for her. 🥰✨

Betygsatt 5 av 5 stjärnor

Doll is perfect for my granddaughter

Doll is perfect for my granddaughter. I loved that I could personalize her. The doll came quickly and nicely packaged. Very cute, soft, and easy for the one year old to carry around.

1 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Joy! So glad to hear that you and your granddaughter love the doll! 🥰 It's always wonderful to know she's the perfect little companion for a one-year-old. Thank you for sharing your experience! 🌟

Betygsatt 5 av 5 stjärnor

So happy with purchase

So happy with purchase . The book is delightful with the doll interacting with the pages. Beautifully presented. My granddaughter will love it . Fast delivery to Australia and great customer service. The company contacted me before proceeding with order when I missed putting in my personalisation.I would happily recommend purchasing this delightful book

12 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Tracey! Thank you for sharing your wonderful experience! We're thrilled you loved the book—it sounds like a perfect gift for your granddaughter. 😊Your recommendation means the world to us! 💕

Betygsatt 5 av 5 stjärnor

Beautiful doll

Beautiful doll, it comes in a very cute bag and the material is of a very good quality. It shows they put attention to every single detail.

1 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Janey! Thank you for the lovely feedback! We're so glad you love the doll and its cute bag. Attention to detail and quality are what we strive for! Have a ncie day!💕

Betygsatt 5 av 5 stjärnor

I bought this doll for my one year old…

I bought this doll for my one year old granddaughter. The doll received lots of comments about how adorable and well made it was. I would definitely ordered another type in the future.

21 oktober 2024
Logotyp för Leyadoll

Svar från Leyadoll

Hi Joan! We're thrilled to hear that you enjoyed your purchase with us. Thank you for taking the time to leave us such a lovely review. Have a nice day!❤️

Betygsatt 1 av 5 stjärnor

Very disappointed

I was so disappointed in this doll. The doll its self seems fine but the clothes were cheap and not soft. I wish I hadn’t chose to have it personalized it was an ugly gold glitter iron on name that too was stiff and didn’t look good at all. I was also not happy to find out it came straight from China, my fault for not doing better research. Do not recommend.

1 december 2024
Omdöme utan inbjudan
Logotyp för Leyadoll

Svar från Leyadoll

Hi Marla, we’re sorry to hear the doll didn’t meet your expectations and truly appreciate your feedback. Regarding the clothing, all our dolls are crafted with premium, child-safe materials designed to be gentle for little ones. The clothes are made to withstand play while maintaining a soft touch; however, we understand preferences may vary. If you have any concerns or specific requests, we encourage you to reach out to our customer service team. Additionally, if you have specific personalization color preferences, please let us know, and we’ll do our best to accommodate your needs. We’re always here to help improve your experience with us! 💕

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