Great doll, looks exactly like it does online. Prompt delivery. Only issue is the product / packaging smells very strongly of cigarette smoke! Very glad I purchased this early and have enough time... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am planning to purchase another doll because the one I received is so nice! It's just as described on the website and is so cute. Nice touch to have a name added to it. The doll I chose was not able... Se mer
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Avoid!!! Very poor service and never actually received the item but when questioning them I was just getting ignored and told completely different story. I wouldn't believe how dismissive they wer... Se mer
Företaget har svarat
I can’t wait to give my granddaughter her doll along with the tea set I purchased as well . They are so adorable and soft . I actually purchased the Christmas doll also .
Företaget har svarat
Företagsinformation
Skrivet av företaget
We Offer the Best Personalized Doll for Babies & Toddlers.
Kontaktuppgifter
RM 2209, 22/F, 655 NATHAN ROAD, Moonkok, Hong Kong
- +852 6098 4328
- help@leyadoll.com
- leyadoll.com
4,2
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Loved the Doll
The doll I received was beautiful, very baby proof and packed well with special messages to stick on the gift bag that was also supplied.
Loved it all
21 juli 2025
Svar från Leyadoll
Hi Rosemary, thank you so much for your kind words! 💕 We’re truly delighted to hear that you loved the doll, the packaging, and the little extra touches. It warms our hearts to know your gift brought such joy. 🥰
Your support means the world to us, and we can’t wait to keep creating more special moments for you and your loved ones. ✨
Svar från Leyadoll
Hi there, Thank you so much for your lovely words! 💕 We’re thrilled to know you’re happy with the quality of our products — your support means everything to us. ✨
My Leya Doll was never delivered…
My Leya Doll was never delivered despite the fact that the company says it was. I tried my best to work with them to track the package and went back and forth with the shipper and no one was willing to take responsibility for the lost doll. They also would not credit me back!! I have diluted the charge with my cc company!!
18 augusti 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Susan, We are very sorry to hear about your experience and fully understand how upsetting it is not to receive your order. Please rest assured that we take every delivery issue seriously and always strive to assist our customers with care.
According to the shipping carrier’s records, your package was marked as delivered and placed in your mailbox, with a delivery photo provided. That said, we completely understand your frustration when the item is not in your hands, and we sincerely apologize for this situation.
We have proactively reached out to you to continue following up on this matter and will do our best to assist you in resolving the issue.
Customer satisfaction is very important to us, and we truly hope to resolve this for you.
Wrong spelling of my grand daughter…
Wrong spelling of my grand daughter name supposed to be KASSIE not KASSI
21 juli 2025
Svar från Leyadoll
Hi Marilyn, We’re truly sorry to hear about your disappointment. 🌸 The name was engraved exactly as it was entered at checkout, and once produced and shipped, changes can’t be made. We completely understand how important it is for your granddaughter’s name to be spelled correctly, and our customer service team has already reached out to you directly to assist with possible solutions.
Honest and trustworthy
I didn’t know about Leyadoll. I saw the add on Facebook. I ordered dolls and have problem with the package. Not company related but they fix for me . Very trustworthy and reliable. I already bought so many dolls for my granddaughter for very short time because I love how they are made so nice and so soft. I just keep buying. Who ever buys from them they not be disappointed. 100 stars from me. Thank you so much.
17 augusti 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Sanja, thank you so much for your heart-warming review! We’re delighted to know you find Leyadoll trustworthy and that our dolls have brought joy to your granddaughter. 🌸 Your “100 stars” mean the world to us — we’re so grateful for your trust and continued support. 💕
I purchased this doll for my Great…Niece DEMI!!
I purchased this doll for my Great Niece Demi for her 1st birthday - she LOVED IT!!! It is the cutest doll with all learning parts on it.
1 juli 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Cookie, We’re so happy to hear that little Demi loved her doll for her 1st birthday! 🎉 It means the world to us knowing our doll could be part of such a special moment. Thank you for your kind words! Have a nice day!🌸
Love ❤️ the Leyadoll
Love ❤️ the Leyadoll. Just adorable, soft and cuddly.
23 augusti 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Cathy, we're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!
Beautiful doll…
From start to finish the communication was great. I needed a 7 letter name on my doll which they arranged. The doll arrived swiftly and is absolutely beautiful. It’s going to be for my first granddaughter and she will love it. Will definitely be purchasing more.
21 augusti 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Caroline, thank you so much for your wonderful review! We’re delighted to hear the doll arrived quickly and that you loved the personalization. 🥰 Knowing it’s for your first granddaughter makes it even more special — we can’t wait to create more dolls for you in the future! 🌸
Very well made and adorable .
14 augusti 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Martha, Thank you so much for your kind words! We’re so happy you find the doll well made and adorable, Thank you for choosing us and for sharing your experience with others. Have a nice day🥰.
Such a beautiful dolly and especially…
Such a beautiful dolly and especially good for a keepsake :)
12 augusti 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi there, We're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!💕
Love it it was a birthday present for…
Love it it was a birthday present for my granddaughter‘s second birthday. She absolutely loves it.
20 juni 2025
Svar från Leyadoll
Hi Jan, Thank you so much for sharing this lovely feedback 💕 We’re so happy to hear that your granddaughter loves her birthday present and that it made her second birthday extra special. Moments like these are exactly why we do what we do 🌸
Wishing you and your granddaughter many more happy memories together!
I simply love the Leyadoll
I simply love the Leyadoll and especially my granddaughter she’s 1yr. It’s well made and so soft to touch. I highly recommend this doll.
8 augusti 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Cary, Thank you so much for your heartwarming words 💕 We’re delighted to hear that both you and your granddaughter love the Leyadoll, and that its softness and quality have brought joy to her. Your recommendation truly means the world to us 🌸
Wishing you and your granddaughter many more cuddly and happy moments together!
Great purchase
The doll was perfect and my daughter absolutely loves it. Definitely well made and worth ordering
5 juni 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Kira,Thank you so much for your lovely review! We’re so happy to hear that your daughter loves her doll — that truly means the world to us. Knowing it brought joy to your family makes everything we do worth it. Wishing you and your little one many magical moments ahead!💖
I have bought four Dolls dolls so far
I have bought four dolls so far. They are soft n lovable and perfect for little or. Bigger hands. The embroidery of their name is the best !!
2 augusti 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Deb, Thank you so much for your kind words and continued support! We’re absolutely thrilled to hear that you’ve brought home four Leyadolls already — that truly means the world to us. So happy to hear you love their softness and the name embroidery! Wishing you many more cuddly moments ahead!
Très jolie poupée
Très jolie poupée. Je suis malgré tout déçue par la broderie du prénom qui est un simple thermocollant. C'est vraiment dommage
30 juli 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Karine, Merci beaucoup pour votre retour et pour vos aimables mots sur notre poupée 💖
Nous sommes vraiment désolés d'apprendre que la personnalisation n’a pas répondu à vos attentes.
Nous tenons à vous assurer que chaque prénom est soigneusement appliqué avec une technique pensée pour la sécurité et la durabilité. Cependant, nous comprenons parfaitement votre déception et la transmettrons à notre équipe de production pour amélioration future.
Merci encore pour votre confiance et votre soutien.
The dolls were of excellent quality
The dolls were of excellent quality. They came in a timely manner. My emails and questions were answered promptly.
26 juni 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Pamela, We're grateful for your kind words and your support. We hope to have the opportunity to serve you again in the future. Have a nice day!
I ordered quite a few personalised …
I ordered quite a few personalised items from this company on the 8th of July and I've sent loads of mails and they are ignoring me now this dolls etc were for a very special little girl I can't believe this is happening to me
8 juli 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Tracy, Thank you so much for your feedback. We’re truly sorry to hear that your experience hasn't met expectations — especially since this order was meant for such a special little one. We completely understand how important it is.
After carefully reviewing our records, we can confirm that we’ve responded to every email you sent. In our communication, we also explained that your order contains pre-order items, which are scheduled to ship after July 25th, in the order they were received. Additionally, we kindly asked if you’d prefer to cancel the order, but didn’t receive a response to that inquiry.
We sincerely apologize if our messages didn’t provide enough reassurance. Please know we’re still here and happy to help however we can. Our goal is always to make sure you feel supported and cared for throughout the process.
Thank you again for your understanding and continued support 💖
Received the doll finally after a…
Received the doll finally after a ridiculous long wait to open the parcel and find they have completely got my little girls name wrong! I checked back on my order summary to make sure I spelt everything correct which I had.
11 juli 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Lydia, We’re truly sorry to hear about the mistake on your order — that’s never the experience we want for our customers. We completely understand your frustration, especially after a long wait.
Please rest assured that your full refund has been processed. If there's anything more we can do to make this right, feel free to reach out. Your satisfaction means a lot to us.
Great customer service have ordered…
Great customer service have ordered twice
13 juni 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Lisa, we're always trying our best to fulfill your expectations as much as possible. We are very appreciated that you love our services and we believe you will love our products more.We would do better in the future and have a nice day!
Doll for Alana
I ordered and received the beautiful Leyadoll and was extremely pleased when I received it. She's a beautiful little doll, perfect size and resembled my little granddaughter Alana who I bought it for. The doll is adorable and I definitely recommend it for your little ones.
P. Spencer
5 juni 2025
Omdöme utan inbjudan
Svar från Leyadoll
Hi Patricia, Thank you so much for your wonderful review! 💖 We're thrilled to hear that the doll reminded you of your sweet granddaughter Alana — what a special gift!
It truly means the world to us that you’re happy with the size, quality, and overall experience. Your kind words and recommendation really brighten our day!
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