Не покупайте подписку. Невозможно отвязать карты с их мошеннического сайта. Нет нигде ни одной кнопки, для отвязки карты и удаления аккаунта. Пишут что отправили ссылку на почту, пробовал запросить 10... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I appreciate very much the fact that I can speak and get answers, and it's very important for me the correction that you give. Speaking out loud is very helpful, especially for people like me who... Se mer
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This company is a fraud!! Whatever you do, don't sign up for a free 3 day trial. It is impossible to cancel. This company and its officers should be jailed.
Företaget har svarat
Приложение не соответствует рекламе. Нет бота говорящего только письменно. Обман людей на деньги. Не рекомендую. Разговор с ботом не возможно так как там только то что они сами по тексту написали и вс... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Your personal English AI-Tutor. Leya AI is an innovative AI-powered language learning platform that helps you achieve fluent English proficiency through personalized lessons, interactive exercises. Join Leya.AI's vibrant community of learners and unlock the power of fluent English for personal growth, career opportunities, and cultural connections, all conveniently accessible on your mobile device or computer.
Kontaktuppgifter
Litauen
- hello@leyaai.com
- leyaai.com
2,4
Dålig
174 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Practice makes perfect with LeyaAI
The best app to spoken english without fear of being judged👌Practising pronounciation and grammar in a fun way👌New vocabulary has boosted my confidence in the work place as
I'm always looking forward for meetings and deliberations with my colleagues.LeyaIA you are the best.Will be forever grateful
6 juli 2024
Omdöme utan inbjudan
Svar från Leya AI
Hi Phatiswa,
Thank you so much for your wonderful review! 🌟 We're thrilled to hear that Leya AI has helped boost your confidence and improve your English skills. It's fantastic to know that you're enjoying practicing pronunciation and grammar in a fun way and that our app has had such a positive impact on your workplace interactions.
Your kind words motivate us to continue improving and providing the best possible experience for our users. We are grateful for your support and are here to help you on your English learning journey.
Best regards,
Team Leya AI
All Replies from Leya AI- "Sorry"
It's funny that the replies to reviews from users of Leya AI are Sorry(s)😂😂😂. watch out for this one too. "We are sorry that we always say sorry.... blablabla"😂😂
6 juli 2024
Omdöme utan inbjudan
Svar från Leya AI
Hi Olivia,
Thank you for your feedback. We always strive to address every concern with care and attention.
To ensure we resolve your issue effectively, we invite you to reach out to our customer support team directly through our live messenger and chatbot here: https://app.leyaai.com/login We are committed to improving our service and look forward to assisting you personally.
Thank you for your patience and understanding.
Best regards,
Team Leya AI
No da la calidad que esperas
No es capaz de reconocer bien lo que le dices, es muy lenta interpretandolo y a veces no registra el avance realizado.
Es muy mala herramienta para aprender, llevo 4 días con ella y ya estoy arrepentido de haber pagado por ella.
El servicio de atención ha sido rápido y efectivo tramitando la devolución. Ningún problema para hacerlo. Se agradece.
30 juni 2024
Omdöme utan inbjudan
Svar från Leya AI
Estimado Jon,
Gracias por tus comentarios. Lamentamos mucho las dificultades que experimentó con Leya por ser lenta y no reconocer su voz.
Hemos procesado su reembolso de inmediato y nos disculpamos por cualquier frustración que esto haya causado.
Sus comentarios son increíblemente valiosos para nosotros y estamos comprometidos a realizar mejoras. Si hay algo más que podamos hacer o cualquier otro comentario que tenga, no dude en comunicarse con nuestro equipo.
Nuestro objetivo es alcanzar un alto nivel y lamentamos decepcionarte, trabajaremos duro para mejorar la experiencia para ti y todos los futuros usuarios.
Saludos,
Team Leya AI
...........................................................
Dear Jon,
Thank you for your feedback. We are truly sorry to hear about the difficulties you experienced with Leya in her being slow and not recognizing your voice.
We’ve processed your refund immediately, and we apologize for any frustration this has caused.
Your input is incredibly valuable to us, and we’re committed to making improvements. If there’s anything more we can do or any other feedback you have, please don’t hesitate to reach out to our team.
We aim for a high standard and are sorry for letting you down, we will work hard to improve the experience for you and all future users.
Regards,
Team Leya AI
The worst experience
The worst experience. Everything is slow propably this is the reason why they don't give you a chance to try it .. probably after trial period nobody will pay for it. A lot of ADS about it but quality is under expectations.Refund is hard to obtain or probably is impossible.
12 mars 2024
Omdöme utan inbjudan
Svar från Leya AI
Hi Gritco,
We earnestly apologize for your experience with our app and customer service. We'd like to thank you for giving your input, which we greatly appreciate and will help us improve.
In terms of customer support, we are a small but growing company that strives to respond to all of our users as fast as possible. Regarding the refund, we'd like to let you know that we processed your request on the same day.
We hope to serve you again in the future and deliver a better experience for you.
Regards,
Team Leya AI
Frequent Interrution
Why does it interrupt so much during practice? After each one or two words it stops, and ask for review.
11 mars 2024
Omdöme utan inbjudan
Svar från Leya AI
Hello Mr. Zoha,
We are really sorry to hear about your experience and appreciate your feedback. However, we collect feedback from users in order to improve our app and provide a better experience for all of our users.
Please note that an exhaustive report on your feedback has been submitted to the product team for evaluation. Meanwhile, scroll down and select the Continue option to continue communicating with Leya.
If you need further assistance, feel free to reach out to help@leyaai.com. We will be happy to help you out.
Best regards,
Team Leya AI
It’s a waste of money!!!!!!!!
19 februari 2024
Omdöme utan inbjudan
Svar från Leya AI
Hi Sherly,
We are really sorry for the experience. Please contact our customer service at help@leyaai.com with all of your feedback. We'll be pleased to assist.
We strongly encourage you to read our refund and subscription policy at https://leyaai.com/faq/, to which we are committed.
Regards,
Team Leya AI
Please refund my money I have been…
Please refund my money I have been cancelled my program Because is not enough for me to learn. Please refund My money
17 februari 2024
Omdöme utan inbjudan
Svar från Leya AI
Hi Lucija,
We are really sorry about the experience. Please reach out to our customer support at help@leyaai.com with all your input. We will be happy to help.
We urge you to read our refund and subscription policy here https://leyaai.com/faq/ to which we are committed
Regards,
Team Leya AI
INSATISFECHA POR NO DAR FEEDBACK DE ERRORES
No estoy satisfecha en absoluto con esta aplicación: No ofrece ningún feedback para corregir errores gramaticales o de vocabulario, y cuando estás realizando un ejercicio de conversación de repente se interrumpe y meten una encuesta de satisfacción en medio, a la cual, por supuesto respondo con una muy baja puntuación. La idea es muy buena, pero no está apta para la venta. Deberían revisarla mucho mejor. Yo quiero que me devuelvan el dinero.
13 februari 2024
Omdöme utan inbjudan
Svar från Leya AI
Hola lucia,
Gracias por tus comentarios. Lo apreciamos mucho y, como algo nuevo y en crecimiento, nos ayudará a mejorar nuestra aplicación.
Recomendamos ver este enlace de video: https://youtu.be/i7mWw6SAwsM, que explicará cómo usar nuestra aplicación para maximizar su experiencia de aprendizaje.
Saludos,
Team Leya AI
.........................................
Hi Lucia,
Thank you for your feedback. We greatly appreciate it and as a new and growing it will help us improve our app.
We recommend watching this video link: https://youtu.be/i7mWw6SAwsM, which will explain how to use our app to maximize your learning experience.
Regards,
Team Leya AI
Useless
Useless
The application is working
I have request to be removed from this service since December 2023, but your still deducted monthly contribution with app which is not working
PLEASE REFUND My Money
20 november 2023
Omdöme utan inbjudan
Svar från Leya AI
Hi there,
thank you for reaching out to us through the Trust pilot.
We kindlyadvise you to contact our customer service to assist you with the refund process at hello@leyaai.com or help@leyaai.com.
Thank you,
The Leya Team
Useless
Unfortunately, the app doesn't hear what I say, so I can't use it. Unusable.
14 januari 2024
Omdöme utan inbjudan
Svar från Leya AI
Hey,
We are sorry that you were not able to use our application. Please contact our customer service to help you and find out the problem at hello@leyaai.com. Sometimes it is necessary to look in the settings and turn on the microphone or install a new version of the app. If you still cannot use our application, we will refund your money.
Sincerely,
The Leya Team
Having to pay to check the app.
This has the longest boarding flow I have ever seen. Some 30 questions. And in the end you have to pay to just check the app? I don't know about their true intention, of course, but this flow reminded me of Sunk Cost Fallacy and I didn't like it. 2/5 for the boarding flow. Can't say anything about the course itself.
6 januari 2024
Omdöme utan inbjudan
Svar från Leya AI
Hey,
We appreciate your feedback on our onboarding process. Our aim is to personalize the AI tutor for the best learning experience. The questionnaire helps measure English proficiency. We understand your concern about the length and payment. We are reviewing and considering improvements to streamline the onboarding process. Your feedback is valuable in enhancing our services. Thank you for being part of our community.
Best,
The Leya AI Team
I want to participate in one lesson to…
I want to participate in one lesson to find out What is LeyaAI. But there isn't any opportunity. The only way to practice is to purchase at least one-month tutor. Then if you will not like the first lesson, you will apply for a refund, etc problems. I don't need such a challenge. This approach of earning many makes a big doubt about this project/
30 december 2023
Omdöme utan inbjudan
Svar från Leya AI
Hi there,
Thank you for your interest in LeyaAI. We understand your concerns about the enrollment process, and we appreciate your feedback. While we currently don't offer trial lessons, we're considering ways to enhance our user experience.
If you're interested, we'd be happy to provide onboarding videos to give you a glimpse of how our app works. Feel free to contact our customer support team for more information or assistance. Your input is valuable to us, and we appreciate your consideration of LeyaAI.
Best,
LeyaAI Support Team
Cus this app can’t meet my needs.
Cus this app can’t meet my needs.
First, I really need to practice my hearing and speaking with a British accent.
Second, this app provides a good opportunity to learn English, but this is just not a good tool for me.
Lastly, could I cancel the subscription and get my refund? If I have any friend or classmate who has an interest in learning or strengthing English skills, I will recommend them><
4 december 2023
Omdöme utan inbjudan
Svar från Leya AI
Thank you for taking the time to share your thoughts and experiences with Leya AI. We appreciate your feedback and understand that the app may not have fully met your specific needs, especially in practicing a British accent.
We're sorry to hear that the tool didn't align with your expectations for enhancing your English skills.
Regarding your subscription, our customer support team would be more than happy to assist you with any cancellation or refund inquiries. Please reach out to our support team at hello@leyaai.com
Best,
The Leya AI Team
They really have to improve their app.
They really have to improve their app! It does not work as expected.
1 november 2023
Omdöme utan inbjudan
Svar från Leya AI
Hi,
Thank you for sharing your feedback about our app. We're sorry to hear that it did not meet your expectations, and we understand the importance of a smooth and reliable user experience.
Your input is crucial for us to identify areas for improvement, and we're committed to making necessary enhancements to enhance your experience with Leya AI. If you have specific details about the issues you encountered or suggestions on how we can better meet your expectations, please feel free to share them with us.
Our Customer Support team is here to assist you with any concerns or questions you may have. Don't hesitate to reach out to them at hello@leyaai.com, and they'll do their best to address your issues promptly.
We appreciate your patience and the opportunity to improve. Thank you for bringing this to our attention.
Best regards,
The Leya AI Team
Update my review about Leya: bought this application and it is…
I bought this application and it is totally useless. Its microphone does not work. It doesn't hear you. I wrote to the support team but they told me what I actually checked and it was in order. I wrote a second time but they did not reply to me. I asked for my money back but they didn't. I don't use the app., I gave up because it is really frustrating.
Update on 6th Dec. 2023:The company saw my review and the support team contacted me. They wrote that they understood that sometimes the Leya system may not work for every computer for technical reasons and they said they would give a refund. They did. Thank you.
9 november 2023
Omdöme utan inbjudan
Svar från Leya AI
Thank you for updating us on your experience, and we're glad to hear that our support team promptly addressed your concerns. We understand that technical issues can arise, and we appreciate your understanding as we work to find a resolution.
If you ever have more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to ensure your experience with Leya AI is as positive as possible.
Thank you for allowing us to make things right, and we wish you continued success in your language-learning journey.
Best,
The Leya AI Team
I really appreciate it for using this…
I really appreciate it for using this application. Helping me just like a new one that I never use before.
10 november 2023
Omdöme utan inbjudan
Svar från Leya AI
Hi,
We are overjoyed to receive your fantastic 5-star review on the Leya app!
Thank you for taking the time to share your experience with us. Your feedback means so much to our team, and we are thrilled to hear that you are enjoying the app.
Best,
The Leya AI Team
As soon as I logged in with leya AI
As soon as I logged in with leya AI, I was excited to talk to my leya. But I was disappointed, it's not listening my voice.
9 november 2023
Omdöme utan inbjudan
Svar från Leya AI
Hi,
I'm genuinely sorry to hear that Leya AI didn't meet your expectations initially.
Your excitement means a lot to us, and we've worked on fixing the voice recognition issue. For a smoother experience, please reach out to our caring customer support team at hello@leyaai.com—they'll make sure you get the most out of Leya.
Thanks for sharing your thoughts!
The LEYA AI Team
I tried a trial period and I don’t want…
I tried a trial period and I don’t want to continue, nobody answered how I can refund my money
5 november 2023
Omdöme utan inbjudan
Svar från Leya AI
Hi,
I am sorry for any inconvenience with our app.
We are refunding all users that aren't able to use our app.
For the refund or cancellation of your current subscription, you can contact us at support@leyaai.com or help@leyaai.com.
Once again, we apologize for any inconvenience.
The Leya AI Team
Totally useless for learning English.
Totally useless for learning English.
It is just a scripted chat.
I think there is no AI at all.
Bad voice recognition.
It doesn't highlight mistakes.
They promise a refund, but support just ignores you.
1 november 2023
Omdöme utan inbjudan
Svar från Leya AI
Hey there,
We're really sorry you had a bad experience with our app. We'd love to hear more about your thoughts and concerns.
If you're up for it, we could even schedule a meeting to chat.
We get that our app's microphone setup might not work for everyone, and we're refunding those who ask for it.
We apologize for the inconvenience and want to make things right.
Thanks for letting us know. 🙏
The Leya AI Team
Bad understanding voice from app
28 oktober 2023
Omdöme utan inbjudan
Svar från Leya AI
Hi there,
Sorry for the voice trouble! It could be because of an unstable internet or device issues. No worries, we're working hard to fix that in our new version, which should resolve the problem. Thanks for your patience! 😊
The Leya AI Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.