Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Не покупайте подписку. Невозможно отвязать карты с их мошеннического сайта. Нет нигде ни одной кнопки, для отвязки карты и удаления аккаунта. Пишут что отправили ссылку на почту, пробовал запросить 10... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I appreciate very much the fact that I can speak and get answers, and it's very important for me the correction that you give. Speaking out loud is very helpful, especially for people like me who... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

This company is a fraud!! Whatever you do, don't sign up for a free 3 day trial. It is impossible to cancel. This company and its officers should be jailed.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Приложение не соответствует рекламе. Нет бота говорящего только письменно. Обман людей на деньги. Не рекомендую. Разговор с ботом не возможно так как там только то что они сами по тексту написали и вс... Se mer

Företaget har svarat

Företagsinformation

  1. Privatlärare
  2. Språkkurs

Skrivet av företaget

Your personal English AI-Tutor. Leya AI is an innovative AI-powered language learning platform that helps you achieve fluent English proficiency through personalized lessons, interactive exercises. Join Leya.AI's vibrant community of learners and unlock the power of fluent English for personal growth, career opportunities, and cultural connections, all conveniently accessible on your mobile device or computer.


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

174 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

No puedo acceder a leya

27 juni 2025
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Sorry you are having this issue - Please go to support in the app or email hello@leyaai.com and we will do our best to help you as soon as possible.

Betygsatt 1 av 5 stjärnor

Me inscribí en Leyaai pero no me di…

Me inscribí en Leyaai pero no me di cuenta que era solo para iPhone y tampoco sirve en un PC y me siguen cobrando y uno no se puede salir fácilmente y solo cobran sin importar el servicio que no entregan.

22 juni 2025
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Please go to support in the app or email hello@leyaai.com and we will do our best to help you as soon as possible.

Betygsatt 1 av 5 stjärnor

This is a scam

This is a scam, they charge subscription and provide no service back. Please file a complaint for any of their site or account or add anywhere. Let's keep everyone safe! take care. GOD sees everything.

1 juni 2025
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

We are sorry we let you down and didn't meet your expectations.

Please go to support in the app or email hello@leyaai.com and we will do our best to help you as soon as possible.

Betygsatt 1 av 5 stjärnor

I gave instructions to my bank and they…

I gave instructions to my bank and they put a block on it. You should do the same. These are scammers. There is no cancellation of subscription in the system. Please file a complaint.

15 juni 2025
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

We are sorry we let you down and didn't meet your expectations.

Please go to support in the app or email hello@leyaai.com and we will do our best to help you as soon as possible.

Betygsatt 4 av 5 stjärnor

Cancelación app

He utilizado la app unos meses, después dejé de usarla. Me han vuelto a pasar el cobro sin avisar, y lo había hecho anteriormente por Paypal para que no se me hiciera automáticamente…Se han puesto en contacto conmigo y me han devuelto el dinero. Gracias por la gestion

22 januari 2025
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hola Nadia,

Lamentamos mucho saber que tu experiencia fue la correcta. ¡Queremos solucionarlo! ¿Podrías comunicarte con nuestro equipo de soporte en help@leyaai.com? Haremos todo lo posible para ayudarte a resolver esto rápidamente.

¡Esperamos poder ayudarte!

Saludos,
Team Leya AI

Betygsatt 1 av 5 stjärnor

Pague por el uso de la app pero no carga

He pagado por el servicio y la app no no responde y no carga para poder acceder a la aplicación, sin embargo se me hizo el cobro y hasta el momento no puedo usarlo.

17 januari 2025
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hola Patricio,

Lamentamos mucho saber que tu experiencia fue la correcta. ¡Queremos solucionarlo! ¿Podrías comunicarte con nuestro equipo de soporte en help@leyaai.com? Haremos todo lo posible para ayudarte a resolver esto rápidamente.

¡Esperamos poder ayudarte!

Saludos,
Team Leya AI

Betygsatt 1 av 5 stjärnor

The app doesn’t work

The app doesn’t work. The push to talk button doesn’t work to have conversations. I want to unsubscribe, but it stills debit my credit card.

1 januari 2025
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hi Leslie,

We’re really sorry to hear about your experience. We want to make this right for you! Could you please reach out to our support team at help@leyaai.com? We’ll do our best to help you resolve this quickly.

Looking forward to helping you!

Regards,
Team Leya AI

Betygsatt 5 av 5 stjärnor

Excellent Conversation Partner

I have tried several AI applications and one-on-one tutors to improve my English level. Many of them are complicated to understand; you need to schedule your classes in advance, and sometimes there is no availability, and you have to follow a lot of instructions to just practice. I love Leya because it is easy to use and intuitive; I can practice at any time of the day with just my cell phone. It has dynamic activities to learn vocabulary, improve your pronunciation, have a small talk or conversation, and get feedback on what you need to improve. These responses are humanized and adapted for honest conversations. Like any application, it is not perfect, but its developers are attentive to our feedback to improve whenever needed. I am happy with that.

16 december 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Thank you for your lovely review! We're thrilled to hear you find Leya easy to use and helpful for practicing anytime. Your feedback inspires us to keep improving and work even harder! 😊

Regards,
Team Leya AI

Betygsatt 1 av 5 stjärnor

Warning: Avoid this Service – They Are Scammers

Warning: Avoid this Service – They Are Scammers

I had a terrible experience with this company, and I want to share my warning so no one else falls victim. From the moment I made a payment, everything went wrong.

First of all, after I entered my payment details and completed the transaction, I never received any confirmation email, receipt, or any sort of communication from them. No details about my account, no instructions on how to access their website or app—nothing. It’s as if they just took my money and disappeared into thin air.

When I tried to log into their site or app, I couldn’t access anything. It’s incredibly frustrating because, despite paying for a service, I was locked out with no way to reset my password or even access any of the features I paid for. This made it clear that they have no intention of delivering the service promised.

What’s even worse is that they’ve stored my card details, and now I’m stuck. There’s no way to remove my card information from their system, and I can’t find any way to get in touch with customer support. It feels like they’ve set everything up to keep charging you without giving you any way to cancel or withdraw your payment.

8 oktober 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hi Rehan,

We’re truly sorry to hear about your experience and apologize for how difficult this has been. This is certainly not the standard we aim to provide, and we apologize for the inconvenience we have caused.

Please email our support team at help@leyaai.com with the email address on your account and we'll issue your refund straight away. Alternatively you can reach out to us directly through our live messenger at https://app.leyaai.com/ and we'll assist.

Thank you for sharing your feedback. We’re committed to making it right for you.

Regards,
Team Leya AI

Betygsatt 1 av 5 stjärnor

Subscription

Hi, I was charged $49.89 and I am not member of this app. Please be careful with this leya AI they are scammed and these 5 stars reviews are themselves adding them

4 november 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hello Mado,

As mentioned previously -We're sorry to hear about the inconvenience with your subscription.

Please reach out to our customer support team through the live chat messenger here https://app.leyaai.com/profile/manage-subscription, and we'll assist you with your refund request.

We look forward to investigating your matter

Best regards,
Team Leya AI

Betygsatt 5 av 5 stjärnor

Building Confidence and Learning to Think in English with Leya

I have been using Leya for the past four months to improve my English speaking skills. As a beginner, my biggest challenge has been speaking confidently in front of others. Practicing with Leya has helped me overcome this by allowing me to practice speaking over and over, building my confidence each time. My main goal is to start thinking in English, and with Leya, I’m confident I’ll achieve it.

5 november 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hey Saliha,

Thank you for sharing your journey with Leya!

We’re happy to see how practicing with us is boosting your confidence and helping you think in English. It’s inspiring to hear about your progress, especially in overcoming the challenge of speaking confidently.

We’re here to support you as you continue working towards fluency, and we believe you’ll achieve your goal. Keep up the great work!

Warm regards,
Team Leya AI

Betygsatt 5 av 5 stjärnor

I am extremely thankful from your this…

I am extremely thankful from your this excellent service and this helpful platform. I myself wholeheartedly praise and appropriate this platform because I absolutely leveraged my English level regarding each skill such as writing , reading, listening and speaking.
In addition, I'm also very thankful from this prestigious platform that is accessible at any time and is much flexible.
Furthermore, it enabled me to teach anything in the English language with convenient approach without any hesitation.
In conclusion, I am with leya and still I have been using this platform and I really enjoy connecting to it.
Thank you
Mohammad Zahir

5 september 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hello Mohammad Zahir,

Thank you so much for your kind words! We’re thrilled to hear that Leya AI has been such a valuable tool for improving your English skills in writing, reading, listening, and speaking. It’s our goal to make learning accessible, flexible, and empowering for everyone, and we're so glad you’re finding it convenient and effective.

Your appreciation motivates us to keep improving. If there’s anything more we can do to support you on your language journey, please don’t hesitate to reach out. Thank you for being a part of our community!

Warm regards,
Team Leya AI

Betygsatt 5 av 5 stjärnor

For the first time in my life I…

For the first time in my life I encountered a company which was so close to my goals. Meeting online with two guys of your company was impressive especially when they listened and offered the subjects that I am interested. Leya platform is helpful, entertaining with high integrity. Keep it up Guys! I hope one day I could offer a small speech as a good student who speaks fluently. Have a nice season and abundance in your business!
Leonard Bombaj
Tirana, Albania

4 november 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hello Leonard,

Thank you for sharing your wonderful experience! We're thrilled that Leya AI aligns so closely with your goals.

We’re here to support you every step of the way and can’t wait to hear you give that speech!

Warm regards,
Team Leya AI

Betygsatt 5 av 5 stjärnor

Thank you so much for your lessons

Thank you so much for your lessons

28 oktober 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hello,

Thank you for your kind words! We’re so glad to hear that you’re enjoying the lessons. It’s wonderful to know that Leya AI is helping you in your learning journey. If there’s anything more we can do to support you, please feel free to reach out.

Happy learning!
Team Leya AI

Betygsatt 5 av 5 stjärnor

Leya always motivate to speak more

Leya always motivated me to speak more on the topic that I initially started conversation with leya.

4 maj 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

We are so glad Leya helped you learn and gave you the motivation to speak more - Well done for putting in the time to learn 👏

Betygsatt 5 av 5 stjärnor

It works very well

It works very well. I am satisfied.

28 augusti 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Thank you so much, Riccardo, for your kind words! We're thrilled to hear that you're satisfied and that everything is working well for you. If you ever need any assistance or have any questions, please don't hesitate to reach out. We appreciate your support!

Regards,
Team Leya AI

Betygsatt 2 av 5 stjärnor

Not happy at all!

The app has frozen and I can not manage to get to the next level. Realizing that I unsubscribe from the app and I got the confirmation email. However, the next month the app deducted the fees from my bank account.

20 juli 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hello Gizo,

Thank you for sharing your situation. We contacted you for further information about your matter but did not receive a response.

Please contact our customer service through the live messenger channel at https://app.leyaai.com/login.

Warm regards,
Team Leya AI

Betygsatt 1 av 5 stjärnor

My subscription was already cancelled…

My subscription was already cancelled but still had automatic resubscription today and charge me 49.89$. Tried to open the app to see whats goin on but it says i dont have current subscription. Be careful with this app!

7 augusti 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hello Jacque,

Thanks for sharing your situation. We contacted you for additional information about your issue but didn't get a response.

We would request you to please reach out to our Customer support from the live messenger channel here https://app.leyaai.com/login

Warm regards,
Team Leya AI

Betygsatt 4 av 5 stjärnor

My view on Leya AI

I liked Leya AI very much because I can talk with it without any doubt. I don't need to go to any language training centers. I could use this app whenever and wherever I want; it has the necessary topics to practice more.

But I have a few kind recommendations for future updates as follows:
1. Some stuck and failures have occurred when using. So, you need to resolve this kind of problem.
2. If you can assort and embed detailed classifications for the functions, it would be constructive for us. For instance, job interviews for business, public jobs, and other specific jobs should be helpful for those preparing for the new vacancies.
3. Users are waiting to implement loyalty programs for users. For example, those who use this app will be discounted or get special offers, etc.

5 augusti 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hello Bat Orgil,

Thanks a lot for your feedback! We're delighted to hear that you're enjoying the convenience and flexibility our app offers for English practice. We greatly appreciate the suggestions made by you and they will be taken into consideration for future updates by our Product Team.

Resolving app issues and adding detailed topic classifications, such as job interview preparation, are our priorities for enhancing user experience. Implementing loyalty programs is also a fantastic idea to reward our dedicated users.

We're committed to improving and providing the best experience possible to our users!

Thank you once again for your feedback and suggestions!

Regards,
Team Leya AI

Betygsatt 1 av 5 stjärnor

I canceled my subscription in January

I canceled my subscription in January, the website shows that my e-mail is not active anymore, which means the cancelation was successful, and today the app tried to charge a subscription renovation on my credit card (I keep it blocked, so they didn't succeed). As I canceled months ago, I don't want to be charged anymore.

15 juli 2024
Omdöme utan inbjudan
Logotyp för Leya AI

Svar från Leya AI

Hello Renata,

We apologize for any inconvenience caused. Your subscription was successfully canceled, and your email has been made inactive in our system. No further charges will occur. If you have any concerns, please contact our customer support for assistance. Thank you for your understanding.

Regards,
Team Leya AI

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer