Lexus Woodford Omdömen 

259
TrustScore 4 av 5

4,1

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Lexus Woodford is in itself a superb advert for the Lexus range of cars, and well worth my journey along the M25 to get there. The staff I have met during my recent first purchase of a Lexus, hav... Se mer

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Betygsatt 5 av 5 stjärnor

National Recall re Fuel Vent Tube, main dealer is quite a way from me so I had arranged a courtesy car but when I arrived I asked if they could do the job immediately & save me møre travelling back n... Se mer

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Betygsatt 1 av 5 stjärnor

been trying to book a service I called so called lexus over 8 times today they keep passing the buck no one there has any knowledge or experience seems like they just employ any body , no one ev... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic buying experience from great staff ! Viki Peter Simon and the Manager Louis ... great coffee too ... a friendly family type of approach nothing is too much of a problem and all bases covered... Se mer

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Företagsinformation

  1. Fordon och transport

Skrivet av företaget

Explore a life of luxury with us here at Lexus Woodford. Lexus Woodford was born in the year 2000, almost a decade after Hills Motor Group’s first dealership Hills of Woodford Toyota. Since, Lexus Woodford has triumphed reflecting luxury, performance and reliability in both our products and customer service. Being a family run business we can assure you that you can have the confidence in the quality and personalised service you’ll receive when visiting our centre. Onomotashi is our benchmark here at Lexus Woodford. Translated, Onomatashi is a Japanese term used to represent the act of providing detailed service in a variety of ways to allow guests to spend a relaxing and memorable time by putting customers first which is exactly what we aim to deliver to all of our customers visiting our centre.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

259 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(259)

17 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I always enjoy my trip to Lexus…

I always enjoy my trip to Lexus Woodford👍the front reception make me feel welcome, particularly, Tracy Clark always asking about my day and how things are while preparing a very nice latte. Thank you for your custom.

22 december 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Good customer service and always…

Good customer service and always helpful. Tracie Clarke is always friendly and professional.

22 december 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Very nice

Very nice, polite and considerate staff at Lexus Woodford. Special thanks to Poppy Walker - sales representative!!!

11 november 2023
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Svar från Lexus Woodford

Dear Vugar,

Thank you for your 5 star review, Poppy has been informed of your comments and we certainly look forward to seeing you again soon,

Kind regards,
Lexus Woodford

Betygsatt 5 av 5 stjärnor

Lexus Woodford

I visited Lexus last Thursday to have tailored security protection plates installed to enhance the safeguarding of my RX Lexus, and I couldn't be more pleased with the exceptional service I received. The experience was truly outstanding, thanks to the remarkable customer service and, most importantly, the outstanding attention I received from Tracie Clark.



Tracie went above and beyond to ensure my visit was not only productive but also as comfortable as possible. Her dedication and professionalism left a lasting impression on me. I would like to extend my sincere gratitude to Tracie Clark and the entire Lexus team for their wonderful service. It's clear that they are dedicated to providing top-notch service and making their customers feel valued and well taken care of.



I highly recommend Lexus to anyone looking for both exceptional vehicle services and a customer-centric approach. Thank you once again for a fantastic experience.

26 oktober 2023
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Svar från Lexus Woodford

Dear Ademola,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Amazing service by the team

Amazing service by the team. Came for a wedding in the area and had a punctured tyre. They treated us really well even though that was not our local Lexus Centre. Special thanks to Tracie Clark

26 oktober 2023
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Svar från Lexus Woodford

Dear Abiola,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

3rd Service, Highly recommend.

Cannot knock the service from all the staff. I used to get the curtesy car, but now drop the car off & wait in the showroom.
Reason for this is their efficiency & the excellent aftercare care service both from Jeremy Forester & Tracie Clark who ensures I’m well looked after.

26 oktober 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 4 av 5 stjärnor

Poppy Walker

Poppy Walker, We would like to thank you very much in helping us choose our car, and sorting out the minor things we were concerned about.
Poppy went out of her way to ensure that everything went smoothly on the day of collection and was excellent at demonstrating to us all the features with her colleague Marisa Spence.
Thanks again
Nisha

15 september 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Excellent service as always

Excellent service as always. Have been dealing with this branch for over 6 years and Tracie at reception is always a pleasure to speak with. Anna always helps me find a new car for me and my wife and she's very considerate of our budgets and after service as well. Thank you!

6 oktober 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Very helpful and polite

Tracie Clark is very helpful with all customers who arrive for either purchasing a new vehicle or for their car service and MOT while they wait. She will always keep checking on you if you would like Tea/coffee or water. Thank you for your hard work.

5 oktober 2023
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Svar från Lexus Woodford

Dear Neeraj,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 4 av 5 stjärnor

New Car Assistance There's alot to learn & decide on when…

There's alot to learn & decide on when buying a new car. We were fortunate to be assisted by Poppy Walker who was patient & willing to spend time explaining the many features & workings of the new car. Also impressively, Poppy was happy to refer to her Manager if she was unsure of an answer.Also, nice to receive follow up contact from Poppy after we'd bought our new car.

12 september 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your rating.

Kind regards

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Lucy Keeny was wonderful

Lucy Keeny was wonderful, helpful with attention to details, thereby I could deal with everything within a shorter span of time! The hospitality and welcome by the receptionist, in particular Tracy - Host, was excellent. We look forward to continuing our relationship with Lexus Woodford

MA Raquib, and
Mrs RS Raquib, plus
Rimo Raquib

27 september 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Marisa it was great meeting you

Marisa it was great meeting you
Thank you for the wonderful experience

28 september 2023
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Logotyp för Lexus Woodford

Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Lexus Handover

Fantastic attention paid to both of us.Mariss⁰a & Ty treated us with respect & tons of patience.We returned to the showroom as our phones wouldn't link to the car.Once again they were friendly & attentive.Cai was asked to assist in setting up the connected services.He was also friendly & helpful.10 out of 10 for all three!

26 september 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

New car

Wonderful service... Erol and Marisa were so helpful and very friendly . They spent time with us, telling us everything we needed to know about our new car

27 september 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

A wonderful handover

Lexus have been okay throughout the porches, but by far the most amazing part would have to be the hand over. You’ve truly struck gold with Marisa, she was extremely patient and thorough in each and every explanation. Thank you for taking the time to help me get up to speed!

26 september 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Car collection

I picked up my new car yesterday and was seen by Erol and Marisa they were both excellent, friendly, efficient and had a brilliant knowledge of the car. First class service!

25 september 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

I was seen by Marisa Spence who…

I was seen by Marisa Spence who inducted me to my new car. She made me very welcome and gave a very thorough information about my new car. I have been a happy customer.

22 september 2023
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Svar från Lexus Woodford

Dear Customer,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

First class Service

Poppy was brilliant at showing me all the features of the new electric car. She was very instrumental in helping me to find a suitable LEXUS vehicle that was ideal for my needs. It was a pleasure dealing with her and her other colleagues namely Merisa and Simon. I would highly recommend Lexus Woodford for a good customer service.

13 september 2023
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Svar från Lexus Woodford

Dear Vernette,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

Betygsatt 5 av 5 stjärnor

Great service all round

Great service all round, very comfortable and pleasant experience. Particular thanks to Tracie, who was first class.

25 augusti 2023
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Svar från Lexus Woodford

Dear Alex,

Thank you for your review and your 5 star rating.

Kind regards,

Lexus Woodford

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