Letsliveitup Omdömen 77

TrustScore 2.5 av 5

2,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I truly appreciated a quick and honest response from the company after reaching out regarding my late shipment. The company immediately reordered and sent my product; it took only 4 days. Initially... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I submitted a request for refund on two orders of Super Green powder affected by the Salmonella contamination recall in January. Three months later, I am still waiting for my refund. I contacted Livei... Se mer

Betygsatt 1 av 5 stjärnor

Please be careful when dealing with this company! The product is good but their customer service is not 1. they would not refund a duplicate order 2.It was sent back,and they would'nt acknowledge it 3... Se mer

Betygsatt 5 av 5 stjärnor

I look forward to drinking my LiveItUp every morning. It starts my day off right knowing that I’m hydrating and feeding my bod with my daily nutrient need. Not to mention it tastes way better than AG1... Se mer


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

77 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 37 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Delicious

This is the first electrolyte powder that I want to drink every day. It is delicious, it mixes well and I love the taste. I got the lemon live flavor. I also love the free shaker bottle!

4 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Like the rest

Like the rest. They shafted me for the recall of three of their super greens and now no refund. I'm getting ahold of the Better Business for the scam they are hitting us with. And they are still in business selling their crap.No repercussions for ripping us off. I will never buy any of their products. DO NOT BUY FROM THEM!!!!! Over 100.

20 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

USE Caution!! when dealing with this company

Please be careful when dealing with this company! The product is good but their customer service is not 1. they would not refund a duplicate order 2.It was sent back,and they would'nt acknowledge it 3. I fought the duplicate charge with my credit card company,and Liveitup said I was lying. So I got stuck paying double for 1 order

10 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If I could give it a zero I would

If I could give it a zero I would! Unfortunate victim of the January 26th salmonella issue. Now you would think a business like this would happily refund people's money. If you thought this like me you would be mistaken. 4 months now I've been trying to get my money back from them, still don't have it! Not sure if I ever will but I'm going to continue to try. I shoot them emails daily now and efforts to annoy them enough but maybe they'll process it! Wish me luck! Avoid this business at all costs!

13 januari 2026
Omdöme utan inbjudan
Logotyp för Letsliveitup

Svar från Letsliveitup

Hi Patrick,

We are so sorry for the delay in getting this resolved. One of our team members has just reached out to you via email. Please feel free to let us know if you have any other questions or need further assistance.

- Team Live it Up

Betygsatt 1 av 5 stjärnor

Horrible customer service

A company is only as good as its customer service. With that in mind, avoid Live it Up.

I was contacted about the salmonella issue with their powders and had two bags that fell under the recall. I reached out multiple times and was initially told they were behind but would process refunds soon. Since then, it has been nothing but delays and excuses. It is now mid April, and I was originally promised a refund back in January.

I even tried filing a PayPal claim, but it somehow ended in the seller’s favor. At this point, they have my money with no clear timeline on when or if I will get it back. It is hard to understand how other companies can issue refunds within days, while this one continues to hold onto customers’ money indefinitely.

I would strongly recommend avoiding them. If you run into an issue, do not expect a refund.

20 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

it's crazy the company refuses to…

it's crazy the company refuses to refund due to salmonella outbreak! i filled out the forms 3 months ago and have seen zero responses

15 januari 2026
Omdöme utan inbjudan
Logotyp för Letsliveitup

Svar från Letsliveitup

We’re so sorry for the frustration this has caused. We want to make this right. We have reached out to you via email today to look into your account and resolve this.

We appreciate your patience.

Betygsatt 1 av 5 stjärnor

LiveitUp is a Let Down

I submitted a request for refund on two orders of Super Green powder affected by the Salmonella contamination recall in January. Three months later, I am still waiting for my refund. I contacted LiveitUp about my refund status today, but based on the numerous complaints on Reddit, Facebook and Trustpilot, I'm expecting to get the runaround or no response. (Maybe it'll take a year or two for their small staff to wade through the large volume of refund requests...) I just reached out to my credit card company to file a dispute, so I'm hopeful they will provide a prompt refund. Good luck to those of you still waiting for one!

15 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Live It Up recalled their Super Greens…

Live It Up recalled their Super Greens product in January. Customers were advised to discard the purchased product and apply for a refund.
Three months later, I have still received no refund for the product. Poor customer service and response to the recall notices.

20 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I truly appreciated a quick and honest…

I truly appreciated a quick and honest response from the company after reaching out regarding my late shipment. The company immediately reordered and sent my product; it took only 4 days. Initially I ordered on the 4th, on the 15th I hadn't received anything and reached out. I received the order at my home on the 20th.
Great customer service.

15 april 2026
Omdöme utan inbjudan
Logotyp för Letsliveitup

Svar från Letsliveitup

Hi Kelly,

Thank you so much for sharing your experience with us! We're so glad we could get your order sorted out quickly and that you’re happy with the service.

We truly appreciate your support!

- Team Live it Up

Betygsatt 1 av 5 stjärnor

Letsforgetaboutit

Same as the rest--no refund for recalled product. After this I will not buy any green or protein powder from any online source. Internet commerce is a fraudster's paradise.

10 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I was really enjoying the super greens…

I was really enjoying the super greens I was getting from Live it Up. I was a subscriber and I ended up with two bags that fell under a recall. Live it Up Never refunded me for the two bags. I reached out about the refund and every time, they informed me that they were working on it. It's been months and I have not received my refund or a single word about a possible refund. The product isn't cheap. Throwing out two bags was expensive. All I want is my refund or a replacement product. Although with how terrible the customer service is, I don't really want any more products from this company.

11 april 2026
Omdöme utan inbjudan
Logotyp för Letsliveitup

Svar från Letsliveitup

Hi there! I completely understand why you’re frustrated, and we apologize for the delay. We have forwarded this to our team, and someone will be reaching out via email shortly to confirm the details. Please check your inbox for updates. Thank you!

- Team Live it Up

Betygsatt 1 av 5 stjärnor

was notified in January about recall of…

was notified in January about recall of the greens that i had just received. I responded immediately with the requested information as I definitely had one of the affected bags. was told they would review and send a refund. I have since reached out to them a few times asking when I could expect my refund and was told repeatedly they were "working" on it. It's now April and I still have not received my refund.

15 januari 2026
Omdöme utan inbjudan
Logotyp för Letsliveitup

Svar från Letsliveitup

Hi there Rechele,

We truly apologize for the delay and the inconvenience this has caused you. We understand how frustrating it is to wait this long for a resolution.

We have already escalated your case to our team, and someone will be reaching out to you shortly via email to ensure this is handled. Thank you for sticking with us.

- Team Live it Up

Betygsatt 1 av 5 stjärnor

live it up is an absolute scam company

i had 6 bags of live it up which were covered for a refund under the terms of the recall.

live it up has done NOTHING to address this. i have filled out countless online forms with them, given order and product numbers, etc.

this is an absolute scam company.

22 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Outright deception and lies from this company

Outright deception and lies from them regarding their salmonella outbreak recall. I was a subscription customer. I had 7 bags that were potentially contaminated. Following their instructions faithfully, I submitted a form for each bag, submitted a photo for each bag and submitted a photo of all 7 bags. They came back offering me one free replacement bag. I sent them the original email where they promised a refund . They responded that they would give me a refund for just one but not the other 6 because they could not verify the other 6 bags. But they did not and would not tell me what information was invalid or missing on those 6 bags. They then said I could resubmit the info on those 6 bags and proceeded to send me a faulty link that didn't work which said the window for refunds and replacements was closed. When I responded with the link doesn't work, they reverted back to saying I could get one replacement bag for free. And all their responses are AI. Do not trust this company.

9 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No accountability, no response

They sent me my first order and a week later sent an email explaining to me that the product has salmonella.
Three months later they have yet to reply to numerous emails, they have no contact number, no refund or any accountability. Terrible experience.

10 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ten weeks and no refund and no communication

Had three bags of potentially contaminated product which they instructed me to throw away and submit a refund request. I did. TEN WEEKS ago. I received one canned response whining about how it takes time and nothing else. This company literally stole $130 from me and has zero urgency in rectifying. I don’t care how many people they almost poisoned, ten weeks and no communication deserves a class action lawsuit and for the company to fold.

5 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Recall

I had products as part of the recall. Customer service is non-existent. All they tell you is that they are reviewing. It’s been 3 months and still no refund. No future business for this company and you should avoid, too.

22 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

INEXCUSABLE

Horrible customer service! I had purchased a 60-day supply of Super Greens and received an email regarding their Salmonella outbreak, which included my batch. This was in January. It is now March 23rd and I still have not received a refund for my order despite three attempts to have my refund completed. I consistently get the same pathetic excuses. They claim their company is a small group and they are overwhelmed by inquires for the recall and the process takes time. All they are trying to do is stall people from getting their money back so people don't unsubscribed and their business goes under. Go to AG1, Huel, etc. way better service and you won't get terrible excuses and awful customer service. I never leave reviews for things because I consider myself a reasonable person and understand mistakes happen. Nothing excuses their lack of action and this company deserves to fold. ABSOLUTELY, DO NOT WASTE YOUR TIME AND MONEY. You won't get it back.

23 mars 2026
Omdöme utan inbjudan

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