We stopped by Leonidas while visiting Brighton and the Belgian chocolates were absolutely amazing. Everything tasted fresh, rich, and high quality, and you can really tell they use good ingredients. T... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchasing the chocolate was quick and thorough and there was a note concerning an offer I missed that was included in the package. Will definitely buy from them again.
Företaget har svarat
A yeah and a half since my last review... Another 10+ orders since then. They must be great if I am still a regular customer. And they are haha! Great. GREAT even. Wonderful chocs, gr... Se mer
Företaget har svarat
Always amazing but, in this hot weather, the additional care was so thoughtful, including cold gel pack and wrapping in bubble insulation Always recommend Purchase is for our holiday treat to take... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.
Kontaktuppgifter
52 Queens Rd, BN1 3XB, Brighton, Storbritannien
- 01273708290
- info@leonidasbrighton.co.uk
- leonidasbrighton.co.uk
4,7
Utmärkt
422 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was a gift to our friends in the UK
It was a gift to our friends in the UK. And they liked it !
12 april 2025
Svar från Leonidas Brighton
Thank you so much, Robert!
We’re delighted to hear your friends in the UK enjoyed the gift—what a thoughtful gesture! We’re always happy to help share a little chocolate joy.
Best wishes,
The Leonidas Brighton Team
Svar från Leonidas Brighton
Thank you for the lovely review, Michael!
We’re so pleased to hear you found our website easy to use and that your delivery arrived promptly. Your support means a lot to us, and we hope to welcome you back again soon!
Warm wishes,
The Leonidas Brighton Team
Delivered just as ordered and on time
Delivered just as ordered and on time. Great chocolates
11 april 2025
Svar från Leonidas Brighton
Thank you so much for your kind review, Mr. Toomer!
We’re delighted to hear that your order arrived on time and that you enjoyed the chocolates. Your feedback means a lot to us, and we look forward to serving you again soon!
Warmest regards,
The Leonidas Brighton Team
Super quick delivery
Super quick delivery, well packaged, and always amazing chocolates. Thank you! 🤗
11 april 2025
Svar från Leonidas Brighton
Thank you so much, Madeleine!
We’re thrilled to hear your order arrived so quickly and safely—and even happier that you’re enjoying the chocolates! We truly appreciate your kind words and continued support.
With gratitude,
The Leonidas Brighton Team
Great service!
10 april 2025
Svar från Leonidas Brighton
Thank you, Josè!
We truly appreciate your kind words and are so happy to hear you had a great experience with us. Providing excellent service is our top priority, and it’s wonderful to know that we met your expectations. We look forward to serving you again soon!
Best regards,
Brilliant chocolates.arrived swiftly and…
The chocolates arrived swiftly and tasted fantastic. Great one could select ones own choice of chocolates,too.
8 april 2025
Svar från Leonidas Brighton
Thank you, Clare, for the kind words and wonderful review! We’re so glad you enjoyed the chocolates and loved being able to choose your own selection. It’s always our aim to make every order feel special. We look forward to sending you more delicious treats soon!
Best regards,
The Leonidas Brighton Team
Great chocolates and service
Ordered a box of chocolates as a gift to be sent to the Highlands. Chocolates arrived in perfect condition and on time.
8 april 2025
Svar från Leonidas Brighton
Thank you so much for the 5-star review! We’re thrilled to hear the chocolates arrived on time and in perfect condition — even all the way to the Highlands! We hope they were enjoyed, and we look forward to serving you again soon.
Warm wishes,
The Leonidas Brighton Team
Friendly, helpful and the best chocolate
They always respond and send items quickly. Well packed (and delicious). They're also really helpful at avoiding flavours etc so I can always be sure that the recipient will be able to eat everything.
Friendly, helpful and the best chocolate.
29 mars 2025
Svar från Leonidas Brighton
Thank you so much, Gill, for your kind words and 5-star review! We’re so glad to hear you’ve been happy with our service — it’s always our pleasure to help tailor each order to your needs. We love knowing that both you and your recipients enjoy our chocolates! Looking forward to serving you again soon.
Warm regards,
The Leonidas Brighton Team
Svar från Leonidas Brighton
Hi June,
Thank you so much for the lovely 5-star review! We’re thrilled to hear you love the chocolate — we completely understand, it’s definitely a special treat. We hope each bite feels worth it, and we look forward to welcoming you back whenever you fancy a little indulgence!
Warm wishes,
The Leonidas Brighton Team
From Belgium to Brighton to Bilston
So fast with my order - less than 2 days from order to delivery well impressed 👏
28 mars 2025
Svar från Leonidas Brighton
Hi Christine,
Thank you so much for your lovely feedback! We’re thrilled to hear your order made it from Belgium to Brighton to Bilston so quickly — and even more delighted that you’re impressed with the service. We really appreciate you taking the time to share your experience.
Thanks again for your support!
Best wishes,
Leonidas Brighton customer service team
The delivery to a Hove address
The delivery to a Hove address was confusing. It was shown on my bill as Royal Mail 2 day or some such when, elsewhere in your website, local deliveries were described as same day. I found this confusing.
27 mars 2025
Svar från Leonidas Brighton
Dear Mr Firth,
Thank you for your feedback regarding the delivery of your recent order to Hove. We apologize for any confusion caused by the discrepancies between the delivery options stated on your bill and those mentioned on our website.
To clarify, our delivery policies are as follows:
• Same-Day Local Delivery: For orders within the Brighton & Hove area, we collaborate with a local courier service to offer same-day delivery. Orders received by midday, Monday to Friday, are delivered the same day by 7 pm.
• Standard Delivery: Orders placed after midday or outside the Brighton & Hove area are typically dispatched via Royal Mail or other courier services, with delivery times varying based on the selected service.
In your case, since your order was placed at 3:10 pm, it was past the cutoff time for same-day delivery. Therefore, we arranged for next-day hand delivery to ensure your order reached you promptly and safely. Additionally, as your order exceeded £40, you benefited from our complimentary delivery service.
We acknowledge that our system does not currently differentiate between hand deliveries and postal services at the billing stage, which may have contributed to the confusion. Our delivery team selects the most suitable method to ensure timely and secure delivery of each order.
We appreciate your understanding and will take your feedback into account as we strive to improve our communication and services. Thank you for choosing Leonidas Chocolates, and we look forward to serving you again in the future.
Kind regards,
Fantastic product and awesome customer…
Fantastic product and awesome customer service ******
25 mars 2025
Svar från Leonidas Brighton
Thank you, Peter! We’re thrilled you loved the Leonidas chocolates and had a great experience with us. Your support means the world!
#LeonidasBrighton #CustomerLove #FiveStarReview #BelgianChocolate #HappyCustomers #LeonidasUK #LuxuryChocolates
I found it easier to order from this…
I found it easier to order from this particular website
30 mars 2025
Svar från Leonidas Brighton
Dear Jane,
Thank you so much for your kind feedback! We’re so pleased to hear that you found it easier to order from our website — we always aim to make the experience as smooth and enjoyable as possible.
We truly appreciate your support and look forward to welcoming you again soon!
Warm regards,
Leonidas Brighton
Customer Service Team
A good service experience all round.
It was easy to place my on-line order. The chocolates arrived safely and on time, and were well packaged. A good service experience all round.
27 mars 2025
Svar från Leonidas Brighton
Hi Peter,
Thank you so much for your kind words! We’re delighted to hear that you found the ordering process easy and that your chocolates arrived safely and on time. It means a lot to us that you had a positive experience all round. We hope to welcome you back again soon!
Best regards,
Leonidas Brighton
Customer Service team
Wonderful chocolates and exceptional…
Wonderful chocolates and exceptional service. Next day delivery made these the perfect gift.
26 mars 2025
Svar från Leonidas Brighton
Hi N Wright,
Thank you for the lovely feedback! We’re so pleased to hear you enjoyed the chocolates and that our next day delivery helped make them the perfect gift. We truly appreciate your support and hope to see you again soon!
Best wishes,
Leonidas Brighton
Customer Service team
Svar från Leonidas Brighton
Hi Mark,
Thank you for the great review! We’re thrilled to hear you were happy with our service. Looking forward to serving you again soon!
Best regards,
Leonidas Brighton
Customer Service Team
My favourite chocolates
My favourite chocolates, being half Belgian! So pleased to find them in the UK. Well packaged and arrived on time.
25 mars 2025
Svar från Leonidas Brighton
Hi there,
We’re so happy to hear that you found your favourite chocolates with us—especially with your Belgian roots! It’s great to know they arrived safely and on time. Thank you for your lovely review, and we hope to treat you again soon!
Warm regards,
Leonidas Brighton
Customer Service Team
Svar från Leonidas Brighton
Hi Lucy,
Thank you for the kind words! We’re so glad to hear the eggs were perfect and that you enjoyed the variety. It’s great to know everything met your expectations. Hope to see you back again soon!
Best wishes,
Leonidas Brighton
Customer Service Team
Great Customer Service and Beautiful Chocolates
Some problems with the Courier/s but Customer Service were really easy to contact and helped me through the process. Chocolates beautifully wrapped, these are wedding favors so looking forward to tasting them soon.
27 mars 2025
Svar från Leonidas Brighton
Hi S. Livermore,
Thank you for your honest feedback. We’re sorry to hear there were some courier issues, but we’re really glad our customer service team could support you through it. Delighted to hear the chocolates arrived beautifully wrapped—we hope they make your wedding day even more special! Can’t wait for you to try them!
Warmest wishes,
Leonidas Brighton
Excellent service
Excellent service, Coco was really helpful and the chocolates arrived in good time, thank you. They tasted wonderful as always!
7 mars 2025
Svar från Leonidas Brighton
Dear Lesley,
Thank you so much for your kind words! We’re delighted to hear that our team was helpful and that your chocolates arrived on time. It’s wonderful to know you enjoyed them – we always strive to deliver the best experience.
We truly appreciate your support and look forward to serving you again soon!
Warm regards,
Leonidas Brighton team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.