Lenses cut to perfection, much improved replacement using the Veralux Physio DrX 1.67 lense stock. I do a lot of fine work and computer work as well as photography. The wide field of view is a major i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience all the way. They actually answer the phone and were professional. Will use again.
Amazing experience from start to finish! The team was friendly, professional, and really helpful in finding the perfect pair for me. You can tell they truly care about their customers and stand behind... Se mer
The product was great. The communication not as much. I ordered the frame for overnight shipping and believe it would be out the door on Monday. I paid an extra $40 for that. But did not get the frame... Se mer
Företagsinformation
Skrivet av företaget
Lens & Luxe is a premier online retailer specializing in high-quality designer eyewear, including a wide range of prescription lenses. We offer an extensive selection of eyeglasses and sunglasses from top brands such as Ray-Ban, Gucci, Maui Jim, and many more. With a focus on providing stylish, premium eyewear at competitive prices, we cater to customers looking for both fashion and function. Our commitment to customer satisfaction extends to personalized service, fast shipping, and high-quality lens options such as prescription, blue light blocking, and progressive lenses. At Lens & Luxe, we strive to enhance your vision and elevate your style.
Kontaktuppgifter
4,2
Bra
69 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast service
18 oktober 2024
How am I supposed to rate service and…
How am I supposed to rate service and never got my glasses?
22 oktober 2024
Svar från Lensandluxe
Thank you for your feedback. We’re pleased to see that your item was delivered a few days ago. We apologize for the initial delay, which was due to receiving a contact lens prescription instead of a spectacle prescription, requiring additional verification. We appreciate your patience and hope you’re satisfied with your new glasses. If there’s anything further we can assist you with, please let us know.
You had the frame I needed
13 oktober 2024
The product was great
The product was great. The communication not as much. I ordered the frame for overnight shipping and believe it would be out the door on Monday. I paid an extra $40 for that. But did not get the frame until Friday. I understand the issue partially because I used Afterpay but if they are not paying your office don’t make that a payment option as I could have paid regular method. If I had known about or been contacted about the delay or refunded the overnight fee my score would be higher. I called at least 3 times before the same was shipped out.
13 oktober 2024
Fast delivery, exactly what I ordered.
I ordered from here but wasn’t entirely sure because I hadn’t seen many reviews. It was the exact sunglasses I ordered, delivered quickly.
20 oktober 2024
Updated, they have rectified the issue. Legit company.
It has never shipped. I have received no communication. Sent an email and have received no response.
Update. After the company saw this review the reached out and explained that the glasses were out of stock and they have issued me a refund. My only complaint is it took this review to hear from them, as opposed to telling me within a reasonable amount of time after I ordered. I would try again with this company. They are legit and took care of the issue. Just need to be more preemptive and not make the customer chase them down.
7 oktober 2024
It was a great experience ordering from…
It was a great experience ordering from you. My order arrived today. I was super disappointed. They were not the style I was hoping for. I could not tell by the photos. My previous ones had a round glittered ear piece and smaller, more rectangular frames. Do you have those?
13 oktober 2024
Sunglasses Unisex PO3279S
Great company.
The product on the website corresponds to the description, and the price is also current.
They sent the order quickly. Sunglasses are securely packed. Great service!!
If there is an interesting model of sunglasses, as well as an acceptable price for me - of course I will buy it here.
Prosperity companies and more customers.
Thank you!
24 september 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.