Lemon Tree Hotels Omdömen 10

Personal nett und hilfsbereit.
Ausstattung und Technik leider nicht wirklich gut....

I visited this hotel in Chandigarh on 12th October 2025, booking 2 rooms for 4 guests (including my parents). I chose Lemon Tree after years, expecting their usual standards. That was my biggest mistake.

From the very start, the experience was disastrous. The Wi-Fi setup was a joke — though they claim two devices per guest, we could barely connect two in total, and even then, the speed was painfully slow, worse than outdated 2G. Opening an email attachment was a challenge, and streaming anything was impossible unless you paid extra for their so-called “high-speed” plan. It’s a shameless way to force guests into paying more.

Next came the hygiene issues. One room had pillow covers that smelled terrible — forget the usual “lemon” freshness, there was none of it in either room.

The dinner experience was equally pathetic. Despite all their self-righteous messages about saving water, they served cold food, even at the buffet. By the time breads arrived, our food was already stone cold — and this was when the restaurant had barely 8–10 guests!

When I asked to speak to the manager, no one showed up. The next day, a so-called manager finally appeared, only to fabricate excuses. Breakfast was no better — hard idlis, undercooked “special” parathas, and tea so bad we couldn’t drink it.

Even after repeated complaints, the General Manager responded only hours after checkout. That sums up the management here — completely indifferent and unprofessional.

If you value your time, comfort, or hard-earned money, stay far away from this place. It’s clear the problem runs deep — right from the top management down. A thoroughly deplorable hotel with zero accountability.

Worst hotel experience of my life!

Can’t sleep in the room as it’s noisy with banging upstairs (room above). Happens every night.

Don’t do it to yourself!!!

Issues while getting rooms in their Hyderabad Hotel. They were overbooked yet they take the booking from my company. We had a client visit in HYD, team arrived there have to wait for 2-3 hrs to check in.

We stayed in Noida and had great time thanks to the great service, especially Harry from the restaurant and Vijay from Housekeeping.

Excellent place to stay and good food.

Stayed in Delhi Airport. Continuous noise due to hotel renovation. No proper service even after informed this disturbance to hotel staff.

My wife and I booked a trip for mid October 2022 at Lemon Tree, Ulsoor, Bangaloor. We emailed their reservations team 4/5 times but no response. i called twice. Cut off on the first call (they had my details, but no call back) and the second call, I was given inaccurate information.

Very disappointed with the response from customer service, LemonTree Hotel, Aerocity. Booked two rooms in March 2020, but had to cancel due to Covid travel restriction by Indian Govt from UK to India, no fault on my behalf. Emailed the hotel 3 days before the booking date. Up to now they have refused to refund ( About Rs 13,000) the amount.

On the other hand, had no problem getting the refund from Days Hotel, Jalandhar, and also from Virgin Atlantic airways.

Would appreciate any advice on how to proceed.

Great location, neat rooms and bathroom