This was the best experience I’ve had at an opticians. The staff were friendly, informative and knowledgeable. Kiran was excellent and very helpful in explaining the tests and my results. I have not p... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited on a Saturday, and were warmly welcomed. We were given sufficient space and time to browse, and then when we asked for help were beautifully treated by Ross Hillman who gave very helpful,ap... Se mer
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The branch in Woodley offers a very friendly and professional service. They greet you as you arrive in a friendly manner, the eye checks and tests are done in a professional way and they explain what... Se mer
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Saw Elenor today (ear wax removal - urgh!) Never had this service before, so didn’t know what to expect, but she completely put me at ease. It was a very large blockage, which even using drops for a... Se mer
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Företagsinformation
Skrivet av företaget
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Kontaktuppgifter
124 Crockhamwell Road, RG5 3JH, Woodley, Berkshire, Storbritannien
- 01189691139
4,8
Utmärkt
167 omdömen
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This was the best experience I’ve had…
This was the best experience I’ve had at an opticians. The staff were friendly, informative and knowledgeable. Kiran was excellent and very helpful in explaining the tests and my results. I have not previously had my results and particular needs explained so this was excellent. Suggestions were made based on my specific preferences and job, which made this experience feel very tailored rather than a general recommendation.
10 maj 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear that you had such a positive experience with us at Leightons! Kiran and the team will be delighted to hear your feedback. It's fantastic to know that you felt the service was tailored to your specific preferences and job requirements. We always aim to make our patients feel well taken care of and informed. Thanks for sharing your experience!
Misight contact lens
Misight contact lens
My son has joined the care plan and subscribed the Misight contact lens to control myopia for couple of years. Overall experience is good.
31 mars 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're delighted to hear that your son has joined our care plan and subscribed to Misight contact lenses. Thank you for sharing your positive experience with us! If you need any further assistance, feel free to get in touch.
Elenor took ear impressions in both…
Elenor took ear impressions in both ears. Very professional and friendly. Explained everything as she went. Highly recommended.
30 mars 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear about your positive experience with Elenor during your ear impressions at Leightons. Elenor and the team will be delighted to hear your feedback. Thanks for recommending us!
Leightons Opticians in Woodley great service
The branch in Woodley offers a very friendly and professional service. They greet you as you arrive in a friendly manner, the eye checks and tests are done in a professional way and they explain what they are doing and why. I can recommend this branch - they put you at ease.
27 mars 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're delighted to hear about your positive experience at our Woodley branch! Our team strives to offer a friendly and professional service, making sure our patients feel comfortable and informed during their visit. Thank you for recommending us - we appreciate your kind words!
Excellent and friendly care from all…
Excellent and friendly care from all staff at Leightons Woodley. From the moment I made contact and talked to Ross he couldn’t have been more helpful, including very much with my accessibility needs. All members of the team and my opthamologist were extremely kind, patient and knowledgable. Having had a cataract removal operation scheduled, Ross was extremely patient and helpful when I phoned to ask for advice as I had some concerns before the operation. I received the same high quality of care after the operation and am so grateful to Ross, my ophthalmologist and all members of the team. I am very confident to return after my second cararact operation and in the future. The friendliness, advice and competent care has been second to none, particularily as I have a health problem which makes these situations more complicated. I am very grateful for the level of care I receive from all the team.
6 mars 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear about the excellent care you received at Leightons Woodley! Ross and the team will be delighted to hear your feedback. It's wonderful to know that you felt supported and cared for throughout. We're here for you every step of the way and look forward to seeing you after your second operation. Your kind words mean a lot to us, thank you for taking the time to share your experience!
Impressive Experience
I was extremely impressed with Olivia, she made the whole hearing process calm friendly and a pleasurable experience.
13 mars 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear that Olivia made your visit such a positive one! Creating a calm and friendly atmosphere is so important to us. Thanks for taking the time to share your feedback!
Excellent service
Excellent service. Treated my aged mother with respect and care. As if nothing was a bother. Thank you
16 februari 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear about the excellent service your mother received at Leightons. Our team always aims to provide the highest level of care and respect to all our patients. Thank you for sharing your experience with us; it means a lot!
Great Services Throughout
Caring And Trustworthy Staff. Excellent On Eye Test & Ear Wax Removal.
9 februari 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear you had such a positive experience with our caring and trustworthy staff during your visit for an eye test and ear wax removal. Thanks for taking the time to share your feedback! Our team at Leightons will be delighted to hear your kind words.
The Audiologist was exceptional and…
The Audiologist was exceptional and thorough without any pressure.
9 september 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear your positive feedback about your appointment with us! It's fantastic that our audiologist provided a thorough and pressure-free service for you. We'll be sure to pass on your kind words to them. If you have any further questions or need assistance in the future, just let us know!
good staff here and very accommodating
good staff here and very accommodating
1 februari 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear you had such a positive experience with our team at Leightons! We pride ourselves on being accommodating and delivering excellent service. Thanks for taking the time to share your feedback. We look forward to seeing you again soon!
Professional and friendly experience
Professional and friendly experience, with everything explained (I had ear impressions made). Thank you Elenor!
30 januari 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear about your positive experience with the ear impressions, thanks for taking the time to share, we appreciate it! Elenor and the team will be delighted to hear your feedback. If you have any more questions or need further assistance, we're here to help!
Absolutely excellent service at the Woodley branch
Absolutely excellent service at the Woodley branch. All the staff are friendly, welcoming and extremely knowledgeable.
Sarah, as always, was amazing, kind, caring and taking such thorough care with all my eye tests and examinations.
I have been a customer for many years and would never go anywhere else. Cannot recommend highly enough.
12 januari 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear about your fantastic experience at our Woodley branch! Sarah and the team will be delighted to hear your kind words. Thank you for being a loyal customer, we're grateful for your recommendation. We look forward to welcoming you back for your next visit!
Leightons are the best and the advisors…
Leightons are the best and the advisors tick all the boxes
30 december 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear that you had such a positive experience with us at Leightons! Our team works hard to ensure our patients get the best care possible. Thank you for your lovely review!
Ear infection.
I needed to be seen and saw Elenor at very short notice. She was very professional, thorough and quick. I was advised what I needed to do and how to proceed, which has enabled me to deal with this situation. Thank you very much Elenor.
29 september 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear about your positive experience with Elenor at Leightons! It's fantastic to know she was professional, thorough, and quick in helping you. We're glad she provided clear guidance for you to manage the situation. Thank you for sharing your feedback, and we hope to see you again soon!
Can recommend Leighton’s in Woodley for vision and hearing issues.go to Leighton’s in Woodley for my…
I go to Leighton’s in Woodley for my spectacles and hearing aids and have always found each member of staff professional, helpful and friendly.
22 september 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear that you've had such a positive experience with us at Leightons in Woodley! Our team works hard to provide professional, helpful, and friendly service to all our patients. Thanks for taking the time to share your feedback – we appreciate it!
First Class Ear Wax Service
Following an awful experience with Specsavers, went to see Elenor at Leightons Woodley for my ear wax removal. As someone who is deaf in one ear it is so important to me my ears are treated with care and professionalism. Was so happy with the treatment I received, both ears cleared, will only trust Leightons going forward.
22 september 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're so pleased to hear you had a positive experience with Elenor at Leightons Woodley for your ear wax removal. Your feedback means a lot to us, and we're glad we could provide you with the care and professionalism you deserve. Thank you for choosing Leightons, we're here for you whenever you need us!
Very professional
All round professional experiance. Very happy customer
10 september 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
Thank you for your glowing feedback! We're delighted to hear you had a positive experience with us. If you ever need anything in the future, just let us know. Have a great day!
Great Professional Service in Woodley Leightons
Leightons in Woodley provide an excellent service when needing an eye test or hearing test. I find all the staff very professional, helpful and friendly. Nothing is too much trouble, would definitely recommend.
5 augusti 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear about your positive experience at Leightons in Woodley! Our team is dedicated to providing excellent service, and we're so glad you found them professional, helpful, and friendly. Thanks for recommending us – we really appreciate it!
The best eye test
I went to Leightons Opticians in Woodley for an eye test. I felt really listened to and looked after. I would highly recommend if you want a thorough eye examination.
7 juni 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
We're thrilled to hear you had such a positive experience at Leightons Opticians in Woodley! Our team always aims to provide thorough and attentive eye examinations to all our patients. Thanks for recommending us – we look forward to seeing you again in the future!
Your staff are fantastic but because the lady on the counter that booked us in absolutely lovely lady I cannot fault your staff, but the price is for the lenses are absolutely ridiculous. Sorry to hav
Your staff are fantastic but because I’m on universal credit the price was extortionate. I do not understand how the price went that sky high when I was just sat there when I chose the cheapest glasses I could find please try to keep a range of glasses if somebody is in your store because some people don’t like to be all glasses are all frames Some people just don’t like change. I would like an explanation on my receipt when I come in on Monday on what those things are for because I do not understand and I have been told by universal credit to pick up my prescription and have it checked elsewhere for the prices many thanks but I cannot afford your staff, especially the lady that booked me in and the lady that done the dots on my eyes, the lady that looked in my eyes and the gentleman that was trying to help me choose my glasses fantastic staff cannot fault them at all I only have one problem. The receipt could’ve been explained properly. I do not know what classic 150 at £90 times two means react £35 times two. I’m not gonna have one side of my eyes tinted and not the other HMC £60 twice I do not understand any of that whatsoever so I will be asking for an explanation when I get there and I would like everything on paperwork please many thanks
19 juli 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Woodley
Thank you for taking the time to share your feedback. We truly value all comments, as they help us ensure clarity and continue to provide the highest standard of service.
We understand that pricing can sometimes raise questions, and we want to reassure you that our prices reflect the premium quality of our frames and lenses, along with the bespoke dispensing service tailored to your individual needs. Our team takes pride in delivering expert care and products that are customised to provide the best visual outcome for each patient.
Regarding the breakdown on your receipt, our system lists the lenses separately for the right and left eyes. This is due to the fact that some patients require different prescriptions or lens types for each eye, and the separation helps ensure precision when placing orders.
To assist you further, our manager will be in touch via email with a detailed explanation of the quote you received, so you have complete clarity on what has been recommended and why.
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