Everything about the visit was good I thought the eyetest was good with a friendly optition and good help with selecting new glasses first rate in every way . Will be going back
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I always feel well cared for and time is given freely to answer any questions I have with regards to the care of my eyes. I have dry eyes and had investigated products to help manage the condition but... Se mer
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I visited Leightons in Totton for an eye test. I was examined by Jeena who was very thorough, knowledgeable, pleasant and helpful. I have tried other opticians in the area but would definately recomm... Se mer
Företaget har svarat
Gemma & her Totton team always provide a first class service. Nothing is too much trouble & I am always met with a lovely welcoming smile & I leave feeling well looked after. Indeed, Gemma has saved t... Se mer
Företagsinformation
Skrivet av företaget
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Kontaktuppgifter
Commercial Road 9, SO40 3BX, Totton, England, Storbritannien
- 02380862456
4,7
Utmärkt
59 omdömen
Har besvarat 78 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First class service extremely helpful…
First class service extremely helpful in all aspects
5 maj 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear you had a first-class experience with us! Our team at Leightons takes pride in being extremely helpful in all aspects of your visit. Thank you for your kind words, and we look forward to seeing you again soon!
Everything about the visit was good
Everything about the visit was good I thought the eyetest was good with a friendly optition and good help with selecting new glasses first rate in every way . Will be going back
7 maj 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear that you had such a positive experience during your visit with us! Our team will be delighted to hear your feedback. We look forward to welcoming you back for your future appointments at Clapham & Leightons.
Professional unhurried service
I always feel well cared for and time is given freely to answer any questions I have with regards to the care of my eyes. I have dry eyes and had investigated products to help manage the condition but wanted professional advice & guidance. Laura gave me brilliant explanations and encouraged me to take a pathway I had been ignoring. I am now following her guidance and have noticed an improvement already.
20 april 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're delighted to hear you had a good experience with us! Our team at Leightons always aims to provide top-notch service. Thanks for taking the time to share your feedback on your dry eye journey. Do let us know if there is anything else we can assist you with in the future.
A lovely clean friendly place to be
A lovely clean friendly place to be. I was put at ease immediately and will keep them for my eye care . Store was not so busy that you couldn’t breathe. They had chairs so you didn’t have to stand and I feel they did not push products onto you but it was more about caring for customers. A great experience for me definitely recommend them .
17 april 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear you had such a positive experience at Leightons! Our team prides itself on providing a welcoming and caring environment for all our patients. We're pleased to hear you felt at ease and valued during your visit. Thank you for choosing us for your eye care, we look forward to seeing you next time!
I visited Leightons in Totton for an…
I visited Leightons in Totton for an eye test. I was examined by Jeena who was very thorough, knowledgeable, pleasant and helpful. I have tried other opticians in the area but would definately recommend the service at this branch.
26 mars 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
Thank you for the lovely review! We're thrilled to hear that Jeena provided such a thorough and pleasant eye test experience at our Totton branch. We're so grateful for your recommendation and hope to see you again soon for your optical needs.
Superb Leightons in Totton…
Nick Clapham assisted me in choosing a marvellous pair of glasses with all his expertise and care.
Laura also gave me excellent service and attention.
9 mars 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
Thank you for your kind words! We're thrilled to hear that Nick and Laura provided you with excellent service and care. We're delighted you found a marvellous pair of glasses with us. If you need any further assistance, just let us know. Enjoy your new specs!
It was clean calm and not over whelming…
It was clean calm and not over whelming for my SEN child
16 mars 2026
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear that you and your child had a positive experience at Leightons! Creating a calm and comfortable environment for all our patients is a top priority for us. Thank you for sharing your feedback!
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear you had such a positive experience with our friendly staff and excellent service. It means a lot to us that you took the time to share your feedback. Thank you for choosing Leightons!
Great service
5 star all round.No sales pressure whatsoever.Pleasure going there.
29 november 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear you had a fantastic experience at Leightons! Thanks for taking the time to share your positive feedback with us. We're so pleased you found your visit with us a pleasure. Our team aims to provide a pressure-free and enjoyable environment for all our patients. Look forward to seeing you again soon!
Excellent service.
The staff are always helpful, cheerful and polite, and give excellent service.
13 november 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're delighted to hear such positive feedback about our team at Leightons. We're thrilled that you found our staff helpful, cheerful, and polite. We're glad that you received excellent service and appreciate you taking the time to share your experience. Thank you for choosing Leightons for your care.
Very helpful
Very helpful, I would highly recommend this place 100% so helpful and friendly and knowledgeable, I'm changing to these to be my regular opticians
11 oktober 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
Thank you for your fantastic review! We're thrilled to hear how helpful and friendly you found our team at Leightons. We're pleased that you're choosing us as your regular opticians. We look forward to seeing you at your next appointment!
Friendly and helpful staff
Friendly and helpful staff. Knowledgeable staff made the appointment easy and warm. Have been using them for 40 years +. I have also recommended to a friend who now also recommends them.
4 oktober 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
Thank you for your fantastic review! We're thrilled to hear you've been a happy customer for over 40 years and that you've also referred a friend to Clapham & Leightons. Our team takes pride in their knowledge and friendliness, making sure each appointment is easy and welcoming. We appreciate your loyalty and trust in us.
Great customer service.
Always good to see the team at Claphams. They are friendly, very good at what they do and provide great customer service.
8 juli 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear that you had such a positive experience with the team at Clapham & Leightons! We pride ourselves on providing top-notch customer service and are delighted that you found us friendly and skilled. Thanks for taking the time to share your feedback!
Great Experience
Very good experience taking my 90 year old father for an eye test, his first one in 10 years. He is in a powered wheelchair and has severe mobility issues. The staff were all very patient, kind and accommodating!
21 juni 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're delighted to hear your positive feedback about your experience at Leightons. It warms our hearts to know that our team was patient, kind, and accommodating during your father's eye test. We appreciate you taking the time to share your thoughts. If you need any further assistance, feel free to reach out. Take care!
Super professional & very caring
I have always had bad eyesight so a yearly visit to an optician is necessary. Leightons optometrists take their time, talk to you & listen to you. I get great advice and feel secure in their care. I’m always amazed how well prepared they are at my appointment and come away feeling reassured. It’s not all about money & spend & their care plan is great.
17 juni 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear about your positive experience at Leightons! It's great to know that you feel well taken care of and reassured during your appointments. Our team works hard to provide excellent care and advice to all our patients. Thanks for sharing your feedback!
Staff were very helpful and efficient
5 juni 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're delighted to hear that our team at Leightons were very helpful and efficient! It's fantastic to know that you had a positive experience with us. If you need any further assistance, just let us know. Thank you for taking the time to share your feedback!
The team here are so lovely and…
The team here are so lovely and accommodating! They really take the time to help! They were so informative and kind!
31 maj 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear you had such a positive experience with us! Our team at Leightons is dedicated to providing excellent care and we're so glad to hear that you found them helpful and accommodating. Thank you for taking the time to share your feedback!
Complete waste of time.
Normally speaking I see a young woman, Jessica, who is very professional and competent. At my appointment yesterday, 29th May, I saw a stand-in man who spoke to me as though I was a complete idiot. He understood nothing about my hearing aids, didn’t even bother to look at them, let alone test them, and showed me to the door saying that I had failed to charge them properly. I was in the clinic room for about three minutes. I won’t be attending again if he is to be a regular member of staff.
29 maj 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
Thank you for your review; we greatly appreciate the time that you have taken to provide us with this feedback. We are very sorry to hear that you didn’t have a great experience this time. We pride ourselves on providing the best clinical care for our patients, so we are sorry if we let you down this time.
We understand your hearing aids are working well now and you have spoken to one of our clinical leads to discuss this. Please do contact us again to see Jessica should you need our help further.
Very welcoming staff when booking and excellent friendly staff
Very welcoming staff when booking an eye test and excellent and professional service throughout.
1 maj 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear you had such a positive experience at Leightons! Our team takes pride in providing excellent and professional service, from booking your eye test to the end of your visit. Thank you for your kind words, we truly appreciate your feedback.
Clapham Optical
Clapham Optical are always great. Friendly, fun and informative putting my child at ease every time. Familiar and comfortable. Thank you so much
17 mars 2025
Omdöme utan inbjudan
Svar från Leightons Opticians & Hearing Care - Totton
We're thrilled to hear that you and your child had such a positive experience at Clapham & Leightons! It's fantastic to know that our team made your visits friendly, fun, and informative. Making sure our young patients feel at ease is so important to us. Thanks a million for your kind words!
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