Legend Footwear Omdömen 

I first tried to buy some boots from their website, and when I added it to my basket the price suddenly jumped by £50. They do however have vastly different prices between their eBay site and website, so please beware of this as you may end up paying more for the same product. As the product was still around the original price on eBay, I opted to buy it here.

However, I was sent a tracking number and then was randomly refunded for the order with no communication as to why. The product was still in stock, however again had now jumped to a price even higher than their website. I contacted them and they said the product had been damaged in transit and Royal Mail had communicated this and was returning the item to them so they refunded me (I have never heard of Royal Mail contacting the sender for this, it is usually picked up by the receiver so I'm really not sure about this). At the same time, the product had jumped up in price on eBay by over £75 and is now £29 more expensive than the website.

I was not at any point contacted or offered to be sent the original item, which is still in stock - just significantly more expensive if I did wish to purchase it!

Although Legend Footwear customer service is good in that they are quick to reply to queries, I am really not impressed with the service.

It is extremely suspicious and I would really beware of this company. It should not be this difficult to purchase a product from anyone. Purchases should also be honoured when an item is in stock.

These patterns strongly resemble drop-selling or repricing behavior — where a retailer lists items they don’t physically hold, and when they can’t source them cheaply enough, they cancel or reprice.

EDIT / RESPONSE
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I did reach out directly, and exactly asked for the original price to be honoured with a repurchase, which the company must be aware of given that they have referenced my exact case in their reply.

Royal Mail delivered the item to an address outwith the company. It was signed for. I have proof and screenshots through the tracking number that was sent to me. If the parcel was delivered and signed for, then no, it was not lost in transit.

Previous (and conflicting) reasons offered were that it was damaged and returned. Again, delivered and signed for elsewhere.

It feels as though the company is avoiding responsibility, and attempting to cover their tracks, as they are likely engaging in drop-shipping practices as discussed above. 1 star Ebay reviews have noted a similar pattern.

Excellent item at a competitive price. Customer service was outstanding - responded swiftly to rectify the mistake I had made when ordering. Couldn't be happier!

Selection of hiking boots available at reasonable prices. First class communication and delivery. Well packaged.

I thought the price of my Hunter wellies was too good to be true (half the retail price if anywhere else) but it wasn’t. Delivered in good time and the fit was perfect. Thank you Legend Footwear, I will be using you again!

Legend Footwear was recommended to me as the place to go for Red Wing boots. I was really pleased to find the style I was after at an unbeatable price. I had a question about delivery which was dealt with promptly. The boots arrived quickly and were in perfect condition. I will definitely be recommending this company to my friends.

Great shoes - great price - quick delivery.

Item exactly as ordered and arrived in good time. Great transaction, great vendor 👍

Very happy with my order! I’m time and as exactly as hoped! Certainly the Legend Footwear again!!

Good communication.Very speedy delivery.Shoes just as I hoped they would be.

Bought a pair of Blundstone boots from Legend Footwear at a very fair price compared with what’s available elsewhere. Order delivered promptly and the boots are extremely comfortable requiring no breaking in at all.

Fantastic price and quick delivery! I would highly recommend Legend Footwear.

Great price and fast delivery. Cannot fault the service I received

Legend footwear are amazing. Ordered a pair of Red Wings. They arrived in 3 days and the price was the best I could find. I would recommend them.

Recently purchased 2 pairs of footwear. Free 48 hour Royal Mail delivery.
Both pairs were delivered in perfect condition at a very competitive price.

Ich habe über Amazon Joya Schuhe bestellt ...war auch erst skeptisch wegen dem günstigen Preis...aber die Schuhe sind top...der Preis sowieso ...der Versand lief wie angegeben ...habe heute nochmal bestellt ...kann nichts negatives berichten...

I've now bought several pairs of footwear from Legend. Always good quality trainers/boots at excellent prices (often much reduced). Delivery is fast too.
One pair of boots came up too small and Legend quickly organised a return from me.
Legend are reliable, professional and efficient. They definitely live up to their name!

Have purchased from them before and had the same experience, fantastic. Boots are perfect, brilliant price and the ordering and delivery process was simply, easy and quick. Will definitely buy from them again.