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I just wanted to update my payments card details, what a utterly rubbish website and customer service adviser.

Could he actually do that simple task no, all he could do was cancel the auto-renewal. So when I asked him why, his answer we do not have the software to do that. Just go and buy a new sim Leebra sim card, then he claimed if you go on the your account page you.Can set up a direct debit, despite me telling right at the beginning, that despite putting the correct details, I could not get into my account, as the sim card is only used for data and in my, mobile router. So after an hour of trying to get the system to work. I decided that's it I will get another data supplier. Their real customer is nothing like their televisión adverts.

My simple request to terminate the subscription has not been fulfilled for 2 weeks.

Is there no service department for CS?

Tried to scam me. Called my number and some Indian lady said that something was wrong with my pc…(Which I know there isn’t cause it’s brand new and I’m quite technical…) reported and blocked // never had any contact with them so this is messed up.

Thank you very much Naeemuddin!

You were very helpful.

I dealt with RAJ. She was able to guide me right through the computer/phone set up. Clearly and with great patience to come to a perfectly satisfactory conclusion. I was mightily pleased with the whole experience. Thank you Raj.

This is the first time i have changed phone provider and was a little apprehensive about the whole procedure but Lebara's agen Saman, was extremely helpful, polite and
very efficient .She did a great job and had everything sorted for me promptly.
Many Thanks.