I would recommend Leaders for flat/ room hunting. I received replies very quickly from Selwyn regarding a property I wanted to book a viewing for. He has been very friendly and I received constant upd... Se mer
Plats
Byt plats9-13 The Façade Devonshire Road, SE23 3HA Forest Hill, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am currently looking to rent a place for my family and I, and I was nervous to get started as the process was feeling overwhelming. I got in touch with Leaders and Selwyn got back to me and reassure... Se mer
Aleyna and Selwyn at the Forest Hill Leaders branch have been super helpful throughout and have been very responsive ensuring all the questions we have asked are answered quickly and clearly. Henry an... Se mer
Företaget har svarat
Selwyn Pacheco was assigned to the property I was looking to rent, however it was a shame that the dates did not align well. Selwyn then texted me on WhatsApp asking for a “favour” and to write a revi... Se mer
Företaget har svarat
Företagsinformation
Om Leaders - Forest Hill
Skrivet av företaget
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Skrivet av företaget
- Whether you are looking to sell or let your home, our teams are on hand to help.
Kontaktuppgifter
9-13 The Façade Devonshire Road, SE23 3HA, Forest Hill, Storbritannien
4,9
Utmärkt
370 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thanks Macy
I got connected to Leaders through Rightmove and got in touch with Macy. She was really helpful, listened to what I was looking for, and spontaneously booked me in for a viewing. Thanks for your help, Macy!
10 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Rubab Talpur We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Customer Support
Macy was warm, helpful and professional, providing clear communication throughout our rental property enquiry.
10 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Brendan Kiernan, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Macy. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Macy was really kind and helpful!
Macy was great, she was very knowledgable about the property and very attentive. She answered all our questions confidently and was great in showing us round. Would definitely recommend Leaders and Macy for anyone looking to rent or buy.
9 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Phillipa Chads We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
My customer service with Selwyn
My customer service with Selwyn was impeccable. He’s treated me with such respect and kindness - personnel like such are the people that encourage a high standard and provide the service needed.
9 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Ard_ivoke We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn was very responsive and helpful…
Selwyn was very responsive and helpful getting us a viewing. We would recommend using Leaders.
9 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Joss We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Positive First Impression
I recently made an enquiry about a property listed by this agency, and my initial interaction with Selwyn has been positive. He reached out quickly after my application and communicated in a professional and timely manner. I haven’t completed any tenancy or rental process with them yet, but the responsiveness so far has left a good first impression
9 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Owoahene Kobby We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5 stars for the team
Prior to viewing and during the viewing the two staff had being absolutely fantastic and kind. They were supportive. Keep doing it. Great team from Lilie and Macy
9 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Indika Rodrego We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had a great experience renting…
I had a great experience renting through this agency, thanks to Selwyn’s excellent service. He was professional, friendly, and quick to respond from start to finish. His supportive and approachable manner made the entire process easy and positive.
8 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Victoria A We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Macy was amazing to deal with
Macy was amazing to deal with. Extremely responsive and attentive. The best!
1 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Po We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Smooth process letting
Sewlyn was approachable, quick to reply and efficiently dealt with my queries
Great service. Smooth and quick process when I let the property.
8 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Jo-Anne We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
They have some great places and Selwyn…
They have some great places and Selwyn has been really helpful in my property search thus far!
8 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Sarah Salmean We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn Simply the Best
Selwyn was exceptionally helpful and had an extensive knowledge of the rental market. He was attentive, polite and professional throughout my dealings with him, making the whole process stressless.
8 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Evadne Bygrave We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Macy was absolutely superb
Macy was absolutely superb. She answered all my questions, and made certain that I knew all that was needed as regards the apartment and my viewing.
6 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Omodu Morgan We greatly appreciate your 5-star review and the time you took to share your experience with Macy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
About property enquiry
Selywn was very helpful, he was so kind and explain very well about property
7 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Avinash Naidu We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Selwyn was very responsive and helpful
Selwyn was very responsive and helpful, his communication was professional and informative. Would recommend.
7 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Sharon We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I’ve had a great journey with Leaders…
I’ve had a great journey with Leaders so far, Selwyn has been thorough, communicative, informative and very helpful throughout the process.
5 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Caitlin Naledi Davy We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Best staff of leaders agency Selwyn pacheco and lucy’s
The Leaders Agency has been great! The staff were very nice, friendly, and respectful specially ( Selwyn pacheco and Lucy's ) This is my first time renting a property from them, and I’m really happy with the experience I hope everything goes smoothly and nice I definitely recommend leaders agency to everyone who is trying to rent a property they will not you disappoint!
5 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Shabir Khan We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and Lucy. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Good experience.
Good experience.
Receive the response immediately after I enquired about the property.
5 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Salmon Babu, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
I’ve been a landlord for many years and…
I’ve been a landlord for many years and have experienced both the good and the bad when it comes to management agents, the council, and estate agencies. Finding a trustworthy and reputable agent is essential—not only for securing reliable tenants but also for ensuring a smooth remortgaging process. After extensive research and a detailed evaluation, I chose Leaders Forest Hill branch, and I’m glad I did.
Selwyn and James have been exceptionally approachable, easy to work with, and consistently professional. Their communication, reliability, and overall service have been outstanding. Everything has run smoothly so far, giving me full confidence in their management.
I look forward to continuing our relationship for many years to come and highly recommend Leaders Forest Hill, Selwyn and James, to any landlord seeking dependable, high-quality service ⭐️⭐️⭐️ ⭐️⭐️
17 november 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Hilal Paksoy We greatly appreciate your 5-star review and the time you took to share your experience with Selwyn and James. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
My experience with them has been brief…
My experience with them has been brief so far, but has left a good impression. I contacted them for a viewing and got a speedy response. Lillie reached out to me quickly, and property manger Selwyn even messaged on his day off to ensure I was booked in.
3 december 2025
Omdöme utan inbjudan
Svar från Leaders - Forest Hill
Dear Roseline Fiatuse We greatly appreciate your 5-star review and the time you took to share your experience with Lillie and Selwyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.