Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
1,9
15 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I would give zero stars if I could. Have taken over $100 from me, never provided me tracking details and won’t give me a refund of my money. They won’t honour the ACCC or ACL and make you WORK to get your money back, if I ever even do. Do not order from this company, they’re completely dodgy with awful customer service.
The worst experience ever!! Parcel never came it got lost in transit and no one helped me for ages or replied to me. Asked for a refund and they said I still have to pay for shipping even though I never got a product at all??
just took the risk of buying for more expense as my eyelashes had thinned out majorly and needed fixing and i was desperate. started using and lost most of them in the first few days. don’t waste your money.
I received the growth serum mascara as a secret Santa gift (which once I unboxed it, was faulty) and they refused to refund a defected product because I didn’t have the order number, as it was a gift.
They stated that they need to “verify” this was one of their products when I sent them video and photo evidence. I had been a returning customer but would honestly advise others not waste their money.
I placed an order on the 9/11/25 for $145 worth of goods and it’s been a month and still didn’t receive it. Didn’t receive any respond. on when my delivery will arrive or where is it setting at the moment. Is this Australian product or they waiting for shipping container from China? Totally disappointed.
It is now going on two months since I placed an order and have still never received my product. I paid $75 plus shipping and they took my money. I have sent countless emails and it takes weeks to get a vague response and no resolution. This company is a scam and a sorry excuse for beauty. They should be ashamed.
I had an allergic reaction to the product to which customer service didn’t care. They treat their customers horribly purchase elsewhere!!! If you do have an allergic reaction like me, there has been no sympathy or support from their customer service and no alternative options given. You’re better off going elsewhere
Når du legger inn bestilling av en vare, ser det ut som du får gaveeske og ekstra produkter med som er gratis, og dermed at du gjør et "kupp" på dette kjøpet.
Dette stemmer ikke, det er ingen gratis produkter og ingen gaveeske!
Wanted to return an unopened package, which they state is allowed on their website. Sent an email right away. They don't respond for nearly 6 weeks, and then tell me that it has to be within 30 days. LOL. Terrible, misleading and downright SCAM WORTHY.
I was just browsing your page for the first time and wanted to check shopping costs after seeing a fb reel.
I didn't insert my card details, address or name anywhere, I can only presume it autofilled with shopify.
I don't know how the purchase went through but I can't cancel it from the website.
I even received emails with free shipping and a 10% discount code so ofc I wasn't planning on making a purchase without using any!
Somehow the money was taken by my actual bank account and not revolut, which I use for everything online since it's safer.
That's on shopify I presume, but the company replied to me and canceled the order! (BTW, it's a Sunday)
Terrible customer service and company does not honour money back guarantee should it not work for you.
I’ve sent multiple emails trying to get the money back guarantee processed and they have just stopped responding to all emails. I’ve even had to send the progress images requested multiple times. Will be reporting to the ACCC. Do not buy from here!
Horrible! Didn’t work at all, I’ve been consistent and have used other cheaper serums that has at least given results after 3 months.
Jeg oplevede ikke nogen form for ændring i mine øjenvipper og med deres penge tilbage garanti skrev jeg en mail som man skulle gøre med billeder osv, men fik intet svar.
Har skrevet op til 3 gange efterhånden.
Ikke køb derfra
Horrible service. Did not work and when I asked for my money back they stopped replying to emails. They blocked me from social media and deleted my comments trying to warn others.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
