I would have given 5 stars if I had successfully tried the item but didn't have time yet. Ordering, tracking and delivery were all good.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The cover that you sent me Fits but it's not the right one. None of the cut outs or holes align with my Laser Tablet areas. The Camera doesn't have an opening for my tablet, and the Volume and On/Off... Se mer
Very easy to order, fantastic price on 6 item deal with free fully automated tracking. Very well packed items too. Tops marks on all fronts.
Excellent service and even better support. Have a Laserco Navig8r i43 GPS which I purchased over 6 years ago with lifetime maps for my young driver daughter as drivers without a full licence cann... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Laser Corporation, founded in 1987, is a proudly Australian-owned brand and a leading name in consumer electronics and IT accessories. For more than 35 years, we’ve created reliable, affordable, and easy-to-use technology for homes, offices, and life on the go. Our diverse range includes Smart Home products such as smart bulbs, smart lighting, smart powerboards, smart door locks, and home security cameras; Audio and Home Entertainment solutions including Bluetooth soundbars, portable Bluetooth speakers, headphones, karaoke microphones, and floor speakers; Computing and IT accessories such as USB-C hubs, network cables, storage devices, and mechanical keyboards; mobile essentials like AC chargers, charging stations, car chargers, power banks, and wireless chargers; plus wearables, health and fitness devices, e-scooters, pet tech, and more. Designed in Sydney and supported by local warehousing, Laser products are built to meet Australian standards with fast delivery and responsive customer support. Our experienced teams in Hong Kong and China oversee sourcing, compliance, and manufacturing to ensure consistent quality and the ability to bring new technology to market quickly. We partner with leading Australian retailers, online marketplaces, and industry resellers, making Laser products accessible nationwide through stores like JB Hi-Fi, Big W, Bunnings, and Amazon Australia. Agile and innovative, we keep pace with emerging consumer technology trends while delivering practical solutions for everyday use. Sustainability and compliance underpin our operations. Every product is backed by an Australian warranty, undergoes rigorous quality testing, and is designed with durability in mind to reduce waste. Whether you’re upgrading home entertainment, building a smart home, equipping your workspace, or looking for reliable tech accessories, Laser delivers products you can trust—supported by decades of experience and a commitment to customer satisfaction. Explore our full range, product manuals, and support resources at laserco.com.au.
Kontaktuppgifter
1/6-8 Byfield Street, 2113, Macquarie Park, Australien
- (02) 9870 3388
- online.sales@laserco.com.au
- laserco.com.au
4,2
Bra
463 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ipad case
Kids are using Laser cases for iPads for few years and we are pretty happy with the quality as well as service when ordered online.
30 augusti 2023
Svar från Laser Corporation
Absolutely, Rohit! Thanks for the 5-star shoutout! 🌟 We're stoked that our iPad cases are kid-tested and parent-approved. Here's to fewer "oops" moments and more "ah-ha" moments with our cases! 📱👍😄
Easy to use
Easy to find what i needed, quick and easy payment setup and quick delivery
29 augusti 2023
Svar från Laser Corporation
Hey Michael, thanks for the 5-star review! 🌟 We're all about that "easy-peasy-lemon-squeezy" shopping experience. Glad you found what you needed without breaking a sweat! May all your future deliveries be as quick as a hiccup. 🚚💨 😄
Receiving the purchase on time and in…
Receiving the purchase on time and in working order.
Thank you
27 augusti 2023
Svar från Laser Corporation
Hey Jaime, thanks for the 4-star review! 🌟🌟🌟🌟 We're glad everything arrived on time and in tip-top shape. But we're aiming for that full 5-star experience! If you have any tips on how we can go from "Thank you" to "Wow, thank you!", we're all ears. 🐰 😊
Svar från Laser Corporation
Hey Morris! Thanks for the awesome feedback on our products and delivery. 🚚 Quality and promptness are key for us, and we're glad to hear we hit the mark with your order. If you ever need anything else or have any questions, we're just an email away. Enjoy your new purchase!
Svar från Laser Corporation
Hey Jasmine! 🌟 Thanks for the fantastic review! We're thrilled to hear that you found our service fast, efficient, and budget friendly. That's exactly what we aim for! If you ever need anything else or have any questions, don't hesitate to reach out. Happy shopping, and we hope to see you again soon!
The product turned up very quickly
1 augusti 2023
Svar från Laser Corporation
Hi Tracy! 🌟 Thank you for taking the time to leave us a review. We're glad to hear that the product arrived quickly for you! If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Your feedback helps us improve, and we're here for you if you need anything else. Thanks again! 😊
A worthy purchase.
Good communication, timely response and delivery time. Competitive product and pricing. Soundbar improves listening enjoyment. Thankyou.
30 juli 2023
Svar från Laser Corporation
🎉 Thank you so much for your 5-star review! We're thrilled to hear that we hit the mark for you. 🎶 Enjoy the enhanced listening experience with your new soundbar, and don't hesitate to reach out if you need anything else. Thanks again! 😊
Easy access to ordering the DVD player…
Easy access to ordering the DVD player and emails advising it’s been sent, tracking numbers and regular updates.
27 juli 2023
Svar från Laser Corporation
Thanks, Alana 🌟. We're delighted to hear that the ordering process and our communication met your expectations. Enjoy your DVD player! 📀🎬🍿
Svar från Laser Corporation
Thank you so much for your 5-star review, fmh! 🌟 🚀 Your feedback truly makes our day! 😊 Looking forward to serving you again in the future. Cheers! 🎉
Very quick delivery and great pricing
23 juli 2023
Svar från Laser Corporation
Thanks a ton for your 5-star review, Michelle! 🌟 We're over the moon to hear that you were impressed with our quick delivery and competitive pricing. 🚀💰 Your positive feedback fuels our commitment to providing the best service possible. Looking forward to serving you again soon! Cheers! 🎉
Fabulous per usual!
Great website. Easy ordering. Super fast delivery. Fabulous communication.
19 juli 2023
Svar från Laser Corporation
Thanks a ton for your 5-star review, Tamra! 🌟 We're over the moon to hear that you found our website easy to use and our delivery super fast. 🚀 Your kind words about our communication made our day! 😊 Looking forward to serving you again. 🙌
Fast service got a phone call checked…
Fast service got a phone call checked on my address product was ready for delivery the next day
22 juli 2023
Svar från Laser Corporation
Thanks for your positive feedback! 😊 We're thrilled our fast service met your expectations. Looking forward to serving you again soon! 🚀
fast delivery and great updates along…
fast delivery and great updates along the way. Thanks.
21 juli 2023
Svar från Laser Corporation
So glad to hear you appreciated our fast delivery and regular updates! 🚚💨 Thanks for the 5-star review! 🌟 Looking forward to serving you again. 😊
good replacement
it was perfect just what i needed to replace my wornout remote. Delivery was fast. Could have been packed a little better with maybe some bubble wrap so it wasn't moving around in the oversized box.
20 juli 2023
Svar från Laser Corporation
Thanks for your 5-star review! 🌟 We're glad the replacement remote was perfect for you and that delivery was fast. 🚚💨 We appreciate your feedback on packaging and will work on improving it. Looking forward to serving you again! 😊
great product and received item quickly
12 juli 2023
Svar från Laser Corporation
Awesome! 🎉 So glad to hear you loved the product and received it quickly. Thanks for the 5-star review! 🌟 Looking forward to your next order. 😊
Svar från Laser Corporation
Thank you for taking the time to leave a 5-star review. We're here whenever you need us next. 😊
Oh so wonderful
What can I say, it was easy, no hassle, and received the article very promptly..
10 juli 2023
Svar från Laser Corporation
We're thrilled to hear about your positive experience with us! It's our top priority to ensure a seamless and prompt service for our valued customers. Thank you for the amazing 5-star review. We look forward to serving you again in the future.
Svar från Laser Corporation
Thank you for your kind words and the review. We're glad to hear that your package arrived promptly and is serving you well. Your feedback is important to us, and we would love to hear how we could make your next experience a 5-star one. Looking forward to serving you again.
FAILED in TRANSPARENCY, TRANSACTION and COMMUNICATION
I wonder why this company do not send email confirmation for orders. This makes a customer vexed and think that the operation is shady. Look, I am paying with hard earned money, so please be prompt and smooth with your communication and transaction. You provide a contact number that you do not even attend to. I have attempted multiple times to ring you, but to no avail. I am way beyond disappointed.
Update: One nice lady emailed few hours after. She replied to my email notifying them about order confirmation. However, I still believe emailing order confirmation should be an instant action right after you finished paying for your order.
20 juli 2023
Omdöme utan inbjudan
Svar från Laser Corporation
Thank you for taking the time to share your feedback, and we are genuinely sorry to hear about your experience. We understand your concerns regarding order confirmation emails and communication, and we take such matters very seriously.
Rest assured, we automatically send an order confirmation email right after an order is placed. If you haven't received it, there's a possibility it could have ended up in your spam folder or there might have been a technical glitch. We appreciate your patience and understanding, and we're already investigating this matter further to prevent such occurrences in the future.
Regarding your attempts to contact us via phone, we sincerely apologize for any inconvenience caused. We aim to provide top-notch customer service, and it seems we missed the mark this time. We'll conduct an in-depth review to understand where the disconnect occurred.
Your feedback is critical to helping us improve our service. Please reach out to us at any time if you have further comments or questions. Your satisfaction is our top priority, and we're committed to making things right. We hope for an opportunity to serve you better in the future.
AUX and Bluetooth
Some Soundbars do not come with AUX meaning that you can only use Bluetooth on them and that does not always work properly. Soundbars that come with AUX like this one means that you can join more things to it more easily, just make sure you can get it to sound right.
1 juli 2023
Svar från Laser Corporation
Thank you for your feedback and your 4-star rating! We agree that the versatility of AUX connections can be a significant benefit for many users and it's great to hear you've found this feature useful in our soundbar.
We also appreciate your advice about ensuring the right sound quality. It's indeed essential to fine-tune audio settings for optimal performance. Our team is available for any support or guidance needed to help our customers get the best possible experience from our products.
Thanks again for your review, your insights are valuable to us and our future customers. Please don't hesitate to get in touch if you have any other suggestions or comments.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.