I would have given 5 stars if I had successfully tried the item but didn't have time yet. Ordering, tracking and delivery were all good.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The cover that you sent me Fits but it's not the right one. None of the cut outs or holes align with my Laser Tablet areas. The Camera doesn't have an opening for my tablet, and the Volume and On/Off... Se mer
Very easy to order, fantastic price on 6 item deal with free fully automated tracking. Very well packed items too. Tops marks on all fronts.
Excellent service and even better support. Have a Laserco Navig8r i43 GPS which I purchased over 6 years ago with lifetime maps for my young driver daughter as drivers without a full licence cann... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Laser Corporation, founded in 1987, is a proudly Australian-owned brand and a leading name in consumer electronics and IT accessories. For more than 35 years, we’ve created reliable, affordable, and easy-to-use technology for homes, offices, and life on the go. Our diverse range includes Smart Home products such as smart bulbs, smart lighting, smart powerboards, smart door locks, and home security cameras; Audio and Home Entertainment solutions including Bluetooth soundbars, portable Bluetooth speakers, headphones, karaoke microphones, and floor speakers; Computing and IT accessories such as USB-C hubs, network cables, storage devices, and mechanical keyboards; mobile essentials like AC chargers, charging stations, car chargers, power banks, and wireless chargers; plus wearables, health and fitness devices, e-scooters, pet tech, and more. Designed in Sydney and supported by local warehousing, Laser products are built to meet Australian standards with fast delivery and responsive customer support. Our experienced teams in Hong Kong and China oversee sourcing, compliance, and manufacturing to ensure consistent quality and the ability to bring new technology to market quickly. We partner with leading Australian retailers, online marketplaces, and industry resellers, making Laser products accessible nationwide through stores like JB Hi-Fi, Big W, Bunnings, and Amazon Australia. Agile and innovative, we keep pace with emerging consumer technology trends while delivering practical solutions for everyday use. Sustainability and compliance underpin our operations. Every product is backed by an Australian warranty, undergoes rigorous quality testing, and is designed with durability in mind to reduce waste. Whether you’re upgrading home entertainment, building a smart home, equipping your workspace, or looking for reliable tech accessories, Laser delivers products you can trust—supported by decades of experience and a commitment to customer satisfaction. Explore our full range, product manuals, and support resources at laserco.com.au.
Kontaktuppgifter
1/6-8 Byfield Street, 2113, Macquarie Park, Australien
- (02) 9870 3388
- online.sales@laserco.com.au
- laserco.com.au
4,2
Bra
463 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered some patch cables on 26 August…
Ordered some patch cables on 26 August and 5 September it wasnt sent .Had to follow up as the auspost tracking number they gave me was incorrect. Such u professional company .
26 augusti 2025
Svar från Laser Corporation
Hi Umer, we’re very sorry for the delay and the incorrect tracking information you received. That’s not the level of service we aim to provide. We’ve looked into your order and will ensure you receive the correct tracking details and a prompt resolution. Thank you for bringing this to our attention — we’ll be following up directly to make things right.
Replacement remote control for Laser 6000 STB PVR.
Received items in good condition and within specified time frame.
26 augusti 2025
Svar från Laser Corporation
Thanks for the 5 stars, Bruce! We’re glad your replacement remote arrived on time and in great condition — appreciate your support.
Svar från Laser Corporation
Thanks so much for the 5 stars, Eileen! We’re thrilled you were impressed with the fast delivery and appreciate your support.
Sorry to say it will not hold its…
Sorry to say it will not hold its charge ,great sound love it ,but my mate's one plays all day out side mine just go's for to songs and that is it bugger
27 juli 2025
Svar från Laser Corporation
Hi George, thanks for sharing your feedback. We’re glad you’re enjoying the sound, but we’re sorry to hear about the charging issue. That’s not the experience we want for you. Please reach out to our support team at support@laserco.com.au
Good Product
Good Product, Freight excellent. Thank you for your service which would recommend.
Kind regards Arty Keeping.
26 juli 2025
Svar från Laser Corporation
Thanks, Arty! We’re glad to hear you’re happy with the product and delivery, and we truly appreciate your recommendation.
I love it I have power if I’m out and…
I love it I have power if I’m out and phone battery dies I connect it it’s great
27 juli 2025
Svar från Laser Corporation
Thanks, Evelyn! We’re so pleased you’re enjoying the extra power on the go. Glad it’s been handy when you need it most!
Svar från Laser Corporation
Thanks, Manish! We’re glad everything went smoothly and arrived on time. Appreciate your feedback!
received the remote within a week and…
received the remote within a week and its just what i needed
27 juli 2025
Svar från Laser Corporation
Thanks, Robert! We’re happy to hear the remote arrived quickly and was exactly what you needed.
Svar från Laser Corporation
So glad you found the part, Kellie — sometimes it’s the little things (like a dash cam mount) that make all the difference. Thanks for sticking with us!
Excellent service and communication was…
Excellent service and communication was informative
25 juli 2025
Svar från Laser Corporation
Thanks, Craig! Great to hear the service and comms hit the mark — always happy to keep things clear and helpful.
Svar från Laser Corporation
Thanks, April! Great to hear the price and delivery hit the mark — that’s what we aim for every time.
Ordered settopbox after seeing Laserco…
Ordered settopbox after seeing Laserco recommended in second place in a best-of list. The decider was that they are local. Box arrived 2 days later, i took a deep breath and opened it, and with minimal peering at diagrams, it was Done!! And my 13 yo TV suddenly has a new picture definition that’s so clear it practically punched me in the face haha. Very cool to be able to see all the channels again after watching them disappear one by one, ABC Entertains was the last straw, had to act, lol. My life is now complete, can see Whatever Housewives and Sbs food and Viceland and sbs movies!!!!! yes I know you all know, it’s just kind of a big deal for me right now 😆
1 juli 2025
Omdöme utan inbjudan
Svar från Laser Corporation
Mia, this is hands down one of our favourite reviews — we felt every moment of that TV revival journey! Delighted the set-top box delivered a face-punch of clarity and brought your channels (and sanity) back. Enjoy Viceland and the Housewives — you've earned it!
Prompt delivery of products ordered
28 maj 2025
Svar från Laser Corporation
Thanks Jack! Great to hear your order arrived promptly—appreciate the feedback!
Android Carplay USB Dongle
The whole process from ordering to delivery was excellent. After investigating many options l decided to purchase from Laser - Australian, good price (very good help assistance) and as it turns out quick delivery, easy to set up and works well.
26 maj 2025
Svar från Laser Corporation
Thanks Hilary! Love hearing the whole experience ticked all the boxes—great value, helpful support, fast delivery, and a product that just works. That’s what we aim for!
Svar från Laser Corporation
Thanks so much! Glad the fast shipping came through—perfect timing for a last-minute order!
Svar från Laser Corporation
Thanks Jono. You're absolutely right—this one’s on us. We’ve already arranged to send out the correct item, and we really appreciate your patience while we make it right.
Do not use Couriers Please
Do not use Couriers Please, they couldn't organise a haircut at a barbers. My delivery is missing and went from NSW to Victoria to go to QLD. Then you can't contact them and they send you an automated email saying it will be delayed, like they are taunting you. They would have to be the worst delivery company I have ever seen. Two weeks to get something from NSW to QLD. I will never use them again or any company that uses them. It would have been quicker and no doubt cheaper to use Australia Post. Very pissed off customer. That's right I'm a paying customer. never again.
24 april 2025
Svar från Laser Corporation
Thanks Mick. We’ve been actively monitoring your delivery and can confirm it's due for arrival today, 5th May. We completely understand your frustration—this isn’t the experience we aim to deliver. We’re continuing to follow up with the courier and are here if you need any further assistance.
Svar från Laser Corporation
Thanks Rejo. We’re sorry to hear the product didn’t meet your expectations. The Connect Smart Window & Door Sensor is designed to send real-time alerts to your smartphone when triggered, but it doesn’t have a built-in alarm sound by itself. However, it can be connected to other smart devices like alarms or lights through the Connect SmartHome App for added functionality.
If the product isn’t right for your needs, we do offer returns—please feel free to contact our support team at support@connectsmarthome.com.au, and they’ll be happy to assist you further.
Bad tablets
Brought a tablet it was slow and unresponsive sent it back asap.
6 juli 2024
Omdöme utan inbjudan
Svar från Laser Corporation
Thanks Noah. Sorry the tablet didn’t meet expectations—sounds like it just wasn’t the right fit. Appreciate you giving it a go and sending it back promptly.
they employ 1 star courier services who…
they employ 1 star courier services who drop packages off after 7pm without obtaining a signature, and also list as obtained a signature even after admitting it was drop off at door. Was an issue with wrong address but if delivery driver had done job correctly then there would not have been a problem. Company would rather bother police with a $40 false stolen report than issue a replacement. poorest customer service i have ever received. Essentially the have stolen a 11 year olds bday present and will do nothing to resolve.
6 mars 2025
Omdöme utan inbjudan
Svar från Laser Corporation
Thanks Phil. We’re genuinely sorry for how this turned out—it’s absolutely not the experience we want anyone to have, especially involving a child’s birthday. We understand your frustration and have taken this seriously. While courier services operate independently, we’re reviewing how we can prevent situations like this in future.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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