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Lark Music Omdömen 

458
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

As a restorer, dealing with Lark Music is a pleasure: they fully understand the needs of the musicians, they respond and pay for the repairs ever so promptly. We have had a relationship of trust with... Se mer

Betygsatt 5 av 5 stjärnor

Good and straight forward renewal procedure. Added an instrument and reduced public liability. Premiums went up a bit. Not made a claim for all time I have been with them so not sure about quibbling o... Se mer

Betygsatt 5 av 5 stjärnor

Exceptional company and exceptional customer service. I was well taken care of by Sam, he was so helpful, patient, had an excellent understanding of how the company works and it made me trust the comp... Se mer

Betygsatt 5 av 5 stjärnor

I recently acquired my dream piano and then needed to find insurance. I contacted Lark Music by phone, and they helpfully went through the process. It was straightforward, good value and the staff cou... Se mer

Företagsinformation

  1. Försäkringsbolag

Om Lark Music

Skrivet av företaget

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Skrivet av företaget

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Kontaktuppgifter

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,8

Utmärkt

TrustScore 5 av 5

458 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(458)

458 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good experience

Helen was very helpful and arranged cover at a competitive price

12 augusti 2026
Omdöme utan inbjudan
Logotyp för Lark Music

Svar från Lark Music

Thank you for your review. We're pleased to hear that Helen was so helpful and was able to arrange the right cover for you at a competitive price.

Betygsatt 5 av 5 stjärnor

Can't praise the Claims team at Lark…

Can't praise the Claims team at Lark Musical Insurance high enough!!
Professional calm efficient and diligent!
What an asset to musicians in UK!
Lauren Jones is superb, a pleasure to deal with.
Highly recommended insurance service and its invaluable team!

6 oktober 2026
Omdöme utan inbjudan
Logotyp för Lark Music

Svar från Lark Music

Thank you for the high praise! We agree Lauren is superb and delivers our claims promise to musicians like you day in and day out.

Betygsatt 5 av 5 stjärnor

Found me a better deal

28 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for being a loyal customer for 8 years. Glad we found you the right cover at the right price for your instrument and equipment.

Betygsatt 5 av 5 stjärnor

Lark are very efficient

Lark are very efficient, informed and sensible to deal with. Claims are handled consistently and respectfully. I have dealt with Lisa Lathwell, Aaron and Lauren Jones who have all been excellent at assessing and settling a case.

6 oktober 2026
Omdöme utan inbjudan
Logotyp för Lark Music

Svar från Lark Music

Thank you for the kinds words. Our claims team are one of kind with over 30 years service between them helping musicians when the worst happens to their instruments.

Betygsatt 5 av 5 stjärnor

You only find out how good your…

You only find out how good your insurance company is when you have the misfortune to need to submit a claim.

In my case, I dropped a beloved violin bow and the head broke.

One phone call was all it took for the company to leap into action. The incredibly kind claim handler logged the damage and explained the next steps.

I arranged the visit to the bow repairer of my choice and the bow was evaluated and the report was submitted by the repairer.

My bow was repaired with two very smart pins. The bow repairer thought my insurance renewal would probably go up because I’d claimed. I’m please to say it didn’t.

So would I recommend Lark? A resounding yes!

28 september 2026
Logotyp för Lark Music

Svar från Lark Music

A resounding review! We're very proud to be able to offer you a product and price that doesn't penalise customers for claiming. That's what we here for and glad your bow was able to be fixed.

Betygsatt 5 av 5 stjärnor

Staff was very helpful with my…

Staff was very helpful with my questions and looked over the forms to ensure I did not miss anything. They also pointed out possible errors to find out what I really needed. Was also told that this year's price was a special and to be ready for an increase next year.

Would recommend them.

28 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for your kind words about the team. We're glad you could take advantage of our 20% off promotion for this year. While this will expire next year, our product rewards loyalty so what you will find the longer you're with us the better your rate will be over time.

Betygsatt 5 av 5 stjärnor

Very easy to renew on line …

Very easy to renew on line and no increase in premium from last year.

28 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for your review. We're delighted to hear that renewing your policy was easy and that your premium remained the same.

Betygsatt 5 av 5 stjärnor

Easy

Easy, helpful and straightforward.

21 september 2026
Logotyp för Lark Music

Svar från Lark Music

Thank you for your review.

Betygsatt 5 av 5 stjärnor

Piece of mind

Relatively new to actually having insurance for musical equipment

27 september 2026
Logotyp för Lark Music

Svar från Lark Music

Great to hear you made the decision to invest in looking after your items. Should the worst happen, know we'll be here to help you back playing again.

Betygsatt 5 av 5 stjärnor

Paper work was all sent in a timely…

Paper work was all sent in a timely fashion. When I rang to pay, the person on the other end of the phone was extremely helpful and friendly.

16 september 2026
Logotyp för Lark Music

Svar från Lark Music

Glad to hear it all went smoothly and we were able to get your cover sorted for another year.

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